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[Bug 1337757] Re: [HP 14 Notebook] HIGH failure found in hibernate report - Failed to restore hibernate image

 

Po-Hsu Lin, as per http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdHome/?sp4ts.oid=6431919&spf_p.tpst=swdMain&spf_p.prp_swdMain=wsrp-navigationalState%3DswEnvOID%253D4059%257CswLang%253D%257Caction%253DlistDriver&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken#BIOS an update to your BIOS is available (F17). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything?  If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report. As well, you don't have to create a new
bug report.

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Thank you for your understanding.

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: Invalid => Incomplete

** Summary changed:

- [HP 14 Notebook] HIGH failure found in hibernate report - Failed to restore hibernate image
+ [HP 240 G2 Notebook PC] HIGH failure found in hibernate report - Failed to restore hibernate image

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https://bugs.launchpad.net/bugs/1337757

Title:
  [HP 240 G2 Notebook PC] HIGH failure found in hibernate report -
  Failed to restore hibernate image

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  CID: 201310-14246 HP 14 Notebook

  After S4, FWTS reported that:
  FAILED [HIGH] HibernateImageRestore: Test 1, Failed to restore hibernate image.

  However, hibernate seems working on this system

  Steps:
  1. Install 14.04 + update (3.13.0-30)
  2. Hibernate with "sudo fwts -P s4"
  3. Remove the battery and adapter, hold power button for 5 seconds, put the battery back
  4. Wake it up
  5. Repeat step 2 and 4, skip step3

  Expected result:
  * Hibernate works, no failures reported

  Actaul result:
  * Hibernate works, no failures will be reported in step 4, but the "Failed to restore hibernate image" could be found in step 5, see attached log.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-30-generic 3.13.0-30.54
  ProcVersionSignature: Ubuntu 3.13.0-30.54-generic 3.13.11.2
  Uname: Linux 3.13.0-30-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  ubuntu     1393 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Fri Jul  4 04:41:41 2014
  HibernationDevice: RESUME=UUID=4a726311-b83d-46a5-b10e-c4d9b5dd5992
  InstallationDate: Installed on 2014-07-02 (1 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: Hewlett-Packard HP 240 G2 Notebook PC
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-30-generic.efi.signed root=UUID=2a0776f8-27d4-48bc-b025-01f0466204a5 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-30-generic N/A
   linux-backports-modules-3.13.0-30-generic  N/A
   linux-firmware                             1.127.4
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/20/2013
  dmi.bios.vendor: Insyde
  dmi.bios.version: B.13.T02
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: 218B
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 39.21
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsyde:bvrB.13.T02:bd11/20/2013:svnHewlett-Packard:pnHP240G2NotebookPC:pvr0981100200505E10000120000:rvnHewlett-Packard:rn218B:rvr39.21:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP 240 G2 Notebook PC
  dmi.product.version: 0981100200505E10000120000
  dmi.sys.vendor: Hewlett-Packard

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