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Message #70015
[Bug 1269777] Re: [ Ubuntu 14.04 - Lenovo W510 - SSD Samsung 840 PRO 512GB] Sudden Read-Only Filesystem
I confirm I have a similar problem on Ubuntu 14.04 amd64 with similar
hardware, the error is "failed to get NCQ Send/Recv Log Emask 0x1". In
my case the disk is not available, it is not listed with lshw.
My HDD Model: ATA Samsung SSD 840 Series (250GB)
My sysboard is an Asus M3N78-EM, with updated BIOS.
Some details:
$ lspci -vvnn | grep -i sata
00:09.0 IDE interface [0101]: NVIDIA Corporation MCP78S [GeForce 8200] SATA Controller (non-AHCI mode) [10de:0ad0] (rev a2) (prog-if 85 [Master SecO PriO])
$ tail -n 2000 /var/log/syslog | grep -B 3 -A 1 -i samsung
Jul 6 16:38:08 user-pc kernel: [ 1.432094] ata4: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
Jul 6 16:38:08 user-pc kernel: [ 1.432109] ata5: SATA link up 1.5 Gbps (SStatus 113 SControl 300)
Jul 6 16:38:08 user-pc kernel: [ 1.432638] ata4.00: failed to get NCQ Send/Recv Log Emask 0x1
Jul 6 16:38:08 user-pc kernel: [ 1.432641] ata4.00: ATA-9: Samsung SSD 840 Series, DXT06B0Q, max UDMA/133
Jul 6 16:38:08 user-pc kernel: [ 1.432643] ata4.00: 488397168 sectors, multi 16: LBA48 NCQ (depth 31/32)
--
Jul 6 17:27:05 user-pc kernel: [ 1.512031] ata4: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
Jul 6 17:27:05 user-pc kernel: [ 1.512051] ata3: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
Jul 6 17:27:05 user-pc kernel: [ 1.512798] ata4.00: failed to get NCQ Send/Recv Log Emask 0x1
Jul 6 17:27:05 user-pc kernel: [ 1.512801] ata4.00: ATA-9: Samsung SSD 840 Series, DXT06B0Q, max UDMA/133
Jul 6 17:27:05 user-pc kernel: [ 1.512804] ata4.00: 488397168 sectors, multi 16: LBA48 NCQ (depth 31/32)
***I quickly test with Ubuntu 12.04 and the Bug wasn't present:
This is from lshw output with Ubuntu 12.04 amd64:
*-disk:1
description: ATA Disk
product: Samsung SSD 840
physical id: 1
bus info: scsi@1:0.0.0
logical name: /dev/sdb
version: DXT0
serial: S14GNEACA42011P
size: 232GiB (250GB)
capabilities: partitioned partitioned:dos
configuration: ansiversion=5 signature=00048686
*-volume:0
description: Linux filesystem partition
vendor: Linux
physical id: 1
bus info: scsi@1:0.0.0,1
logical name: /dev/sdb1
version: 1.0
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1269777
Title:
[ Ubuntu 14.04 - Lenovo W510 - SSD Samsung 840 PRO 512GB] Sudden Read-
Only Filesystem
Status in “linux” package in Ubuntu:
Invalid
Bug description:
++++++++++++++++++++++++++++++++++++++++++++++++++++
[UPDATE 05th March 2014]
The lenovo service was here and changed the mainboard.
No problems any more with a Crucial M500 480 GB and therefore
I think witch any other SSD on the W510.
So the problem turned out a real hardware problem.
The lenovo diagnostic cd however did not turn out any problem.
So to make a long story short: If you encounter any problems like in
this thread, don't heasitate to contact the lenovo service and insist for
a repair. In my case, I had to contact the service twice because I am using
hardware that is not part of the supported lenovo device list.
++++++++++++++++++++++++++++++++++++++++++++++++++++
Like mentioned in bug #1266305 (and before in bug #1265309) the
following problem occured:
1. System
--------------------------
- Ubuntu 14 04 LTS (acutal development branch)
- linux-image-generic v. 3.13.x, mainline kernel 3.13.x (first testing the standard kernel), last 3.12 mainline kernel
- lvm with trim support (batched discard)
- tlp (currently disabled for testing purpose)
2. Hardware:
---------------------------
- Lenovo W510 i7 quad core
- SSD Samsung 840 Pro (former Samsung 840 EVO, was changed in hope that the problem disapears)
- nvidia graphics
BIOS (defaults F9) and:
- BIOS Mode Standard 1: SATA: AHCI, POWER: pci and pcie power management AUTOMATIC
- BIOS Mode Standard 2: SATA: AHCI, POWER: pci and pcie power management OFF
- BIOS Mode Compat 1: SATA: Compatability Mode, POWER: pci and pcie power management AUTOMATIC
- BIOS Mode Compat 2: SATA: Compatability Mode, POWER: pci and pcie power management OFF
3. Problem descripton
-----------------------------------------------
The SSD randomly freezes with the following errors:
ata1: EH complete
ata1: limiting SATA link speed to 1.5 Gbps
ata1.00: exception Emask 0x52 SAct 0x1 SErr 0x1a80d00 action 0x6 frozen
ata1.00: irq_stat 0x08000000, interface fatal error
ata1: SError: { UnrecovData Proto HostInt 10B8B BadCRC LinkSeq TrStaTrns }
ata1.00: failed command: READ FPDMA QUEUED
ata1.00: cmd 60/08:00:d8:b9:27/00:00:05:00:00/40 tag 0 ncq 4096 in
ata1.00: status: { DRDY }
ata1: hard resetting link
ata1: SATA link up 1.5 Gbps (SStatus 113 SControl 310)
Probably affect other Thinkpad models too:
- http://www.sevenforums.com/bsod-help-support/309288-bsod-after-few-minutes-5-55-minutes-samsung-ssd-840-evo.html
- [GERMAN] http://thinkpad-forum.de/threads/168841-Freezes-nach-Einbau-einer-neuen-SSD?p=1698795#post1698795
- http://www.howtoeverything.net/linux/hardware/ubuntu-freeze-issue-after-ssd-upgrade
4. Troubleshooting so far
------------------------------------------------
4.1. Kernel boot parameters:
libata.force=1:3.0G,2:1,5G libata.force=noncq
-> not working. DRDY, hard restting link.
4.2. BIOS Mode Compat 2 (Compat, PCI powermangement OFF), no
additional kernel boot parameters.
System ran with standard generic kernel 3.13.x for over 12 hours usage without any problems.
I did some suspend/ resume cycles: no problems.
5. Further testing:
--------------------------------------------------------
Testing scenarios will be applied in the follwowing structure (if necessary)
5.1 Testing the standard trusty kernel (linux-image-generic)
5.1.1. with all BIOS modes.
5.1.2. eventually kernel boot parameters
5.2. Testing the latest mainline kernel with all BIOS modes.
5.2.1. with all BIOS modes.
5.2.2. eventually kernel boot parameters
This could take a few days, so be patient.
Keeping fingers crossed ;-)
P.S-.: Thanks a lot for Christopher M. Penalver for his excellent
assistance so far!
######################################################################
Wed, 15 Jan 2014 18:00:00 +0100
- installed mainline kernel 3.13.0-031300rc8-generic
- BIOS:
SATA: Compatibility,
POWER: pci / pcie power management OFF (!)
- no tlp
No problems until the next day (switched POWER management for pci and
pcie on)
######################################################################
Thu, 16 Jan 2014 13:18:45 +0100
- installed linux-image-generic -> 3.13.0-3-generic
- BIOS:
SATA: AHCI,
POWER: pci/pcie power management AUTOMATIC
- Reboot with new standard kernel
- no tlp yet!
######################################################################
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-generic 3.13.0.3.6
ProcVersionSignature: Ubuntu 3.13.0-3.18-generic 3.13.0-rc8
Uname: Linux 3.13.0-3-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.13.1-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: apos 3069 F.... pulseaudio
/dev/snd/controlC0: apos 3069 F.... pulseaudio
CurrentDesktop: Unity
Date: Thu Jan 16 12:35:13 2014
HibernationDevice: RESUME=UUID=7290992b-11df-4d5c-a9bc-579dafe5eb61
InstallationDate: Installed on 2014-01-08 (7 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140105)
MachineType: LENOVO 4391E46
ProcFB:
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-3-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash
RelatedPackageVersions:
linux-restricted-modules-3.13.0-3-generic N/A
linux-backports-modules-3.13.0-3-generic N/A
linux-firmware 1.121
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/03/2012
dmi.bios.vendor: LENOVO
dmi.bios.version: 6NET84WW (1.45 )
dmi.board.name: 4391E46
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvr6NET84WW(1.45):bd10/03/2012:svnLENOVO:pn4391E46:pvrThinkPadW510:rvnLENOVO:rn4391E46:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 4391E46
dmi.product.version: ThinkPad W510
dmi.sys.vendor: LENOVO
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References