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[Bug 1339428] Re: Touchpad not working after 14.04 update

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apport information

** Tags added: apport-collected staging

** Description changed:

- My touchpad along with my Wi Fi stopped working and now I am very
- frustrated with Ubuntu. How do I get my touchpad to work the sudo
- commands aren't working and I can't get touchpad indicator to open.
+ My touchpad along with my Wi Fi stopped working and now I am very frustrated with Ubuntu. How do I get my touchpad to work the sudo commands aren't working and I can't get touchpad indicator to open.
+ --- 
+ ApportVersion: 2.14.1-0ubuntu3.2
+ Architecture: amd64
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  trevon     1515 F.... pulseaudio
+ CurrentDesktop: Unity
+ DistroRelease: Ubuntu 14.04
+ HibernationDevice: RESUME=UUID=a538d31b-ece1-47dd-be00-deb2745f5eae
+ InstallationDate: Installed on 2014-07-08 (0 days ago)
+ InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
+ MachineType: TOSHIBA Satellite C55-A
+ Package: linux (not installed)
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-30-generic.efi.signed root=UUID=f51f3c62-1c69-47ff-8294-b3559ba419cb ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.13.0-30.55-generic 3.13.11.2
+ RelatedPackageVersions:
+  linux-restricted-modules-3.13.0-30-generic N/A
+  linux-backports-modules-3.13.0-30-generic  N/A
+  linux-firmware                             1.127.4
+ StagingDrivers: rts5139
+ Tags:  trusty staging
+ Uname: Linux 3.13.0-30-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 09/16/2013
+ dmi.bios.vendor: Insyde Corp.
+ dmi.bios.version: 1.30
+ dmi.board.name: Portable PC
+ dmi.board.vendor: TOSHIBA
+ dmi.board.version: MP
+ dmi.chassis.asset.tag: No Asset Tag
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: OEM Chassis Manufacturer
+ dmi.chassis.version: OEM Chassis Version
+ dmi.modalias: dmi:bvnInsydeCorp.:bvr1.30:bd09/16/2013:svnTOSHIBA:pnSatelliteC55-A:pvrPSCFEU-00L004:rvnTOSHIBA:rnPortablePC:rvrMP:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:
+ dmi.product.name: Satellite C55-A
+ dmi.product.version: PSCFEU-00L004
+ dmi.sys.vendor: TOSHIBA

** Attachment added: "AlsaInfo.txt"
   https://bugs.launchpad.net/bugs/1339428/+attachment/4148291/+files/AlsaInfo.txt

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https://bugs.launchpad.net/bugs/1339428

Title:
  Touchpad not working after 14.04 update

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  My touchpad along with my Wi Fi stopped working and now I am very frustrated with Ubuntu. How do I get my touchpad to work the sudo commands aren't working and I can't get touchpad indicator to open.
  --- 
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  trevon     1515 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=a538d31b-ece1-47dd-be00-deb2745f5eae
  InstallationDate: Installed on 2014-07-08 (0 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: TOSHIBA Satellite C55-A
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-30-generic.efi.signed root=UUID=f51f3c62-1c69-47ff-8294-b3559ba419cb ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-30.55-generic 3.13.11.2
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-30-generic N/A
   linux-backports-modules-3.13.0-30-generic  N/A
   linux-firmware                             1.127.4
  StagingDrivers: rts5139
  Tags:  trusty staging
  Uname: Linux 3.13.0-30-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 09/16/2013
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: 1.30
  dmi.board.name: Portable PC
  dmi.board.vendor: TOSHIBA
  dmi.board.version: MP
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: OEM Chassis Manufacturer
  dmi.chassis.version: OEM Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvr1.30:bd09/16/2013:svnTOSHIBA:pnSatelliteC55-A:pvrPSCFEU-00L004:rvnTOSHIBA:rnPortablePC:rvrMP:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:
  dmi.product.name: Satellite C55-A
  dmi.product.version: PSCFEU-00L004
  dmi.sys.vendor: TOSHIBA
  --- 
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  trevon     1515 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=a538d31b-ece1-47dd-be00-deb2745f5eae
  InstallationDate: Installed on 2014-07-08 (0 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: TOSHIBA Satellite C55-A
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-30-generic.efi.signed root=UUID=f51f3c62-1c69-47ff-8294-b3559ba419cb ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-30.55-generic 3.13.11.2
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-30-generic N/A
   linux-backports-modules-3.13.0-30-generic  N/A
   linux-firmware                             1.127.4
  StagingDrivers: rts5139
  Tags:  trusty staging
  Uname: Linux 3.13.0-30-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 09/16/2013
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: 1.30
  dmi.board.name: Portable PC
  dmi.board.vendor: TOSHIBA
  dmi.board.version: MP
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: OEM Chassis Manufacturer
  dmi.chassis.version: OEM Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvr1.30:bd09/16/2013:svnTOSHIBA:pnSatelliteC55-A:pvrPSCFEU-00L004:rvnTOSHIBA:rnPortablePC:rvrMP:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:
  dmi.product.name: Satellite C55-A
  dmi.product.version: PSCFEU-00L004
  dmi.sys.vendor: TOSHIBA
  --- 
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  trevon     1515 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=a538d31b-ece1-47dd-be00-deb2745f5eae
  InstallationDate: Installed on 2014-07-08 (0 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: TOSHIBA Satellite C55-A
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-30-generic.efi.signed root=UUID=f51f3c62-1c69-47ff-8294-b3559ba419cb ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-30.55-generic 3.13.11.2
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-30-generic N/A
   linux-backports-modules-3.13.0-30-generic  N/A
   linux-firmware                             1.127.4
  StagingDrivers: rts5139
  Tags:  trusty staging
  Uname: Linux 3.13.0-30-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 09/16/2013
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: 1.30
  dmi.board.name: Portable PC
  dmi.board.vendor: TOSHIBA
  dmi.board.version: MP
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: OEM Chassis Manufacturer
  dmi.chassis.version: OEM Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvr1.30:bd09/16/2013:svnTOSHIBA:pnSatelliteC55-A:pvrPSCFEU-00L004:rvnTOSHIBA:rnPortablePC:rvrMP:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:
  dmi.product.name: Satellite C55-A
  dmi.product.version: PSCFEU-00L004
  dmi.sys.vendor: TOSHIBA

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