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["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

** Summary changed:

- Touchpad does not work for hp x2 laptop
+ [HP Pavilion 11-h009tu x2 PC] Touchpad does not work

** Tags added: latest-bios-f.22

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1339340

Title:
  [HP Pavilion 11-h009tu x2 PC] Touchpad does not work

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:

  Hi,

  I have an HP h009tux2 laptop. It has synaptic hid touchpad. The
  touchscreen is working as a mouse (no multitouch). The touchpad
  doesn't have two finger scroll or any scrolling for that matter, it
  doesn't even show up in touchpad section in control center.

  There has been no change in all these updates.

  Please help I am confined to windows 8 only as of now.

  xinput:
  ⎡ Virtual core pointer id=2 [master pointer (3)]
  ⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
  ⎜ ↳ Synaptics Touch Pad V 103u5 id=11 [slave pointer (2)]
  ⎜ ↳ ELAN Touchscreen id=12 [slave pointer (2)]
  ⎣ Virtual core keyboard id=3 [master keyboard (2)]
      ↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
      ↳ Power Button id=6 [slave keyboard (3)]
      ↳ Video Bus id=7 [slave keyboard (3)]
      ↳ Power Button id=8 [slave keyboard (3)]
      ↳ HP TrueVision Full HD id=9 [slave keyboard (3)]
      ↳ HP TrueVision Full HD Rear id=10 [slave keyboard (3)]
      ↳ AT Translated Set 2 keyboard id=13 [slave keyboard (3)]
      ↳ HP Wireless hotkeys id=14 [slave keyboard (3)]
      ↳ HP WMI hotkeys id=15 [slave keyboard (3)]

  lsmod | grep hid ->
  hid_generic 12548 0
  hid_multitouch 17407 0
  hid_sensor_als 13123 0
  hid_sensor_gyro_3d 13209 0
  hid_sensor_accel_3d 13221 0
  hid_sensor_magn_3d 13209 0
  hid_sensor_trigger 12916 4 hid_sensor_gyro_3d,hid_sensor_accel_3d,hid_sensor_als,hid_sensor_magn_3d
  industrialio_triggered_buffer 12882 4 hid_sensor_gyro_3d,hid_sensor_accel_3d,hid_sensor_als,hid_sensor_magn_3d
  industrialio 54069 7 hid_sensor_trigger,hid_sensor_gyro_3d,industrialio_triggered_buffer,hid_sensor_accel_3d,hid_sensor_als,kfifo_buf,hid_sensor_magn_3d
  hid_sensor_iio_common 13755 4 hid_sensor_gyro_3d,hid_sensor_accel_3d,hid_sensor_als,hid_sensor_magn_3d
  hid_sensor_hub 19536 6 hid_sensor_trigger,hid_sensor_gyro_3d,hid_sensor_accel_3d,hid_sensor_als,hid_sensor_magn_3d,hid_sensor_iio_common
  usbhid 52570 0
  hid 106148 4 hid_multitouch,hid_generic,hid_sensor_hub,usbhid
  mac_hid 13205 0

  lsusb:
  Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
  Bus 001 Device 009: ID 04f3:0193 Elan Microelectronics Corp.
  Bus 001 Device 008: ID 06cb:2239 Synaptics, Inc.
  Bus 001 Device 007: ID 1bcf:2c5a Sunplus Innovation Technology Inc.
  Bus 001 Device 003: ID 05e3:0608 Genesys Logic, Inc. USB-2.0 4-Port HUB
  Bus 001 Device 006: ID 8087:07dc Intel Corp.
  Bus 001 Device 005: ID 0483:91d1 STMicroelectronics
  Bus 001 Device 004: ID 1bcf:2c59 Sunplus Innovation Technology Inc.
  Bus 001 Device 002: ID 05e3:0608 Genesys Logic, Inc. USB-2.0 4-Port HUB
  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-30-generic 3.13.0-30.54
  ProcVersionSignature: Ubuntu 3.13.0-30.54-generic 3.13.11.2
  Uname: Linux 3.13.0-30-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  saurabh    2334 F.... pulseaudio
  CurrentDesktop: Unity
  CurrentDmesg: [  127.814408] init: plymouth-stop pre-start process (3283) terminated with status 1
  Date: Wed Jul  9 02:23:11 2014
  InstallationDate: Installed on 2014-05-26 (43 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: Hewlett-Packard HP Pavilion 11 x2 Notebook PC
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-30-generic.efi.signed root=UUID=075740be-e639-4f27-80f6-f4f4bd42a3da ro quiet splash intel_pstate=enable acpi_backlight=vendor vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Daemon not responding.
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-30-generic N/A
   linux-backports-modules-3.13.0-30-generic  N/A
   linux-firmware                             1.127.4
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/23/2014
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.22
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: 2188
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 36.29
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsyde:bvrF.22:bd05/23/2014:svnHewlett-Packard:pnHPPavilion11x2NotebookPC:pvr0883100000305E00010320100:rvnHewlett-Packard:rn2188:rvr36.29:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP Pavilion 11 x2 Notebook PC
  dmi.product.version: 0883100000305E00010320100
  dmi.sys.vendor: Hewlett-Packard

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