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[Bug 1339428] Re: Touchpad not working after 14.04 update

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: Joseph Salisbury <joseph.salisbury@xxxxxxxxxxxxx>
Date: Wed, 09 Jul 2014 18:56:27 -0000
Reply-to: Bug 1339428 <1339428@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
Would it be possible for you to test the latest upstream kernel? Refer
to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
v3.16 kernel[0].

If this bug is fixed in the mainline kernel, please add the following
tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag:
'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".


Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.16-rc4-utopic/


** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

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https://bugs.launchpad.net/bugs/1339428

Title:
  Touchpad not working after 14.04 update

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  My touchpad along with my Wi Fi stopped working and now I am very frustrated with Ubuntu. How do I get my touchpad to work the sudo commands aren't working and I can't get touchpad indicator to open.
  --- 
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  trevon     1515 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=a538d31b-ece1-47dd-be00-deb2745f5eae
  InstallationDate: Installed on 2014-07-08 (0 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: TOSHIBA Satellite C55-A
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-30-generic.efi.signed root=UUID=f51f3c62-1c69-47ff-8294-b3559ba419cb ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-30.55-generic 3.13.11.2
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-30-generic N/A
   linux-backports-modules-3.13.0-30-generic  N/A
   linux-firmware                             1.127.4
  StagingDrivers: rts5139
  Tags:  trusty staging
  Uname: Linux 3.13.0-30-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 09/16/2013
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: 1.30
  dmi.board.name: Portable PC
  dmi.board.vendor: TOSHIBA
  dmi.board.version: MP
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: OEM Chassis Manufacturer
  dmi.chassis.version: OEM Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvr1.30:bd09/16/2013:svnTOSHIBA:pnSatelliteC55-A:pvrPSCFEU-00L004:rvnTOSHIBA:rnPortablePC:rvrMP:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:
  dmi.product.name: Satellite C55-A
  dmi.product.version: PSCFEU-00L004
  dmi.sys.vendor: TOSHIBA
  --- 
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  trevon     1515 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=a538d31b-ece1-47dd-be00-deb2745f5eae
  InstallationDate: Installed on 2014-07-08 (0 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: TOSHIBA Satellite C55-A
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-30-generic.efi.signed root=UUID=f51f3c62-1c69-47ff-8294-b3559ba419cb ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-30.55-generic 3.13.11.2
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-30-generic N/A
   linux-backports-modules-3.13.0-30-generic  N/A
   linux-firmware                             1.127.4
  StagingDrivers: rts5139
  Tags:  trusty staging
  Uname: Linux 3.13.0-30-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 09/16/2013
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: 1.30
  dmi.board.name: Portable PC
  dmi.board.vendor: TOSHIBA
  dmi.board.version: MP
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: OEM Chassis Manufacturer
  dmi.chassis.version: OEM Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvr1.30:bd09/16/2013:svnTOSHIBA:pnSatelliteC55-A:pvrPSCFEU-00L004:rvnTOSHIBA:rnPortablePC:rvrMP:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:
  dmi.product.name: Satellite C55-A
  dmi.product.version: PSCFEU-00L004
  dmi.sys.vendor: TOSHIBA
  --- 
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  trevon     1515 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=a538d31b-ece1-47dd-be00-deb2745f5eae
  InstallationDate: Installed on 2014-07-08 (0 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: TOSHIBA Satellite C55-A
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-30-generic.efi.signed root=UUID=f51f3c62-1c69-47ff-8294-b3559ba419cb ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-30.55-generic 3.13.11.2
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-30-generic N/A
   linux-backports-modules-3.13.0-30-generic  N/A
   linux-firmware                             1.127.4
  StagingDrivers: rts5139
  Tags:  trusty staging
  Uname: Linux 3.13.0-30-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 09/16/2013
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: 1.30
  dmi.board.name: Portable PC
  dmi.board.vendor: TOSHIBA
  dmi.board.version: MP
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: OEM Chassis Manufacturer
  dmi.chassis.version: OEM Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvr1.30:bd09/16/2013:svnTOSHIBA:pnSatelliteC55-A:pvrPSCFEU-00L004:rvnTOSHIBA:rnPortablePC:rvrMP:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:
  dmi.product.name: Satellite C55-A
  dmi.product.version: PSCFEU-00L004
  dmi.sys.vendor: TOSHIBA

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References

[Bug 1339428] [NEW] Touchpad not working after 14.04 update
From: Trevon Harris, 2014-07-09