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[Bug 1340376] Re: Suspend Failure on Thinkpad E540 20C6CTO1WW

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: "Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>
Date: Thu, 10 Jul 2014 23:01:26 -0000
Reply-to: Bug 1340376 <1340376@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
Jörn Horstmann, as per http://download.lenovo.com/express/ddfm.html an update to your BIOS is available (2.09). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything?  If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report. As well, you don't have to create a new
bug report.

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Thank you for your understanding.

** Description changed:

  The laptop failed to suspend, screen went black but the fan stayed on.
- Resume was not possible.
+ Resume was not possible. The suspend problem still occurs with mainline
+ kernel-3.16-rc4.
  
- This is probably the same issue as
- https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1331077 but since
- my hardware seems slightly different this is a new report.
- 
- The issue seems somehow related to usb 3 support, with usb 3 disabled in
- the bios suspend and resume works.
- 
- The suspend problem still occurs with mainline kernel-3.16-rc4, let me
- know if you need logs from any other kernel version.
+ WORKAROUND: Disable USB3 in the BIOS.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-31-generic 3.13.0-31.55
  ProcVersionSignature: Ubuntu 3.13.0-31.55-generic 3.13.11.4
  Uname: Linux 3.13.0-31-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  jh         2145 F.... pulseaudio
-  /dev/snd/controlC1:  jh         2145 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  jh         2145 F.... pulseaudio
+  /dev/snd/controlC1:  jh         2145 F.... pulseaudio
  CurrentDesktop: GNOME
  Date: Thu Jul 10 21:42:38 2014
  InstallationDate: Installed on 2014-06-06 (33 days ago)
  InstallationMedia: Ubuntu-GNOME 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
  Lsusb:
-  Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
-  Bus 001 Device 003: ID 8087:07dc Intel Corp. 
-  Bus 001 Device 002: ID 09da:9066 A4 Tech Co., Ltd 
-  Bus 001 Device 004: ID 04f2:b398 Chicony Electronics Co., Ltd 
-  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+  Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
+  Bus 001 Device 003: ID 8087:07dc Intel Corp.
+  Bus 001 Device 002: ID 09da:9066 A4 Tech Co., Ltd
+  Bus 001 Device 004: ID 04f2:b398 Chicony Electronics Co., Ltd
+  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: LENOVO 20C6CTO1WW
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-31-generic root=UUID=9224c861-9b53-444d-9e76-641537f1428e ro quiet splash vt.handoff=7
  RelatedPackageVersions:
-  linux-restricted-modules-3.13.0-31-generic N/A
-  linux-backports-modules-3.13.0-31-generic  N/A
-  linux-firmware                             1.127.4
+  linux-restricted-modules-3.13.0-31-generic N/A
+  linux-backports-modules-3.13.0-31-generic  N/A
+  linux-firmware                             1.127.4
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/13/2014
  dmi.bios.vendor: LENOVO
  dmi.bios.version: J9ET87WW (2.07 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20C6CTO1WW
  dmi.board.vendor: LENOVO
  dmi.board.version: 0B98405 STD
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: dmi:bvnLENOVO:bvrJ9ET87WW(2.07):bd05/13/2014:svnLENOVO:pn20C6CTO1WW:pvrThinkPadEdgeE540:rvnLENOVO:rn20C6CTO1WW:rvr0B98405STD:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 20C6CTO1WW
  dmi.product.version: ThinkPad Edge E540
  dmi.sys.vendor: LENOVO

** Summary changed:

- Suspend Failure on Thinkpad E540 20C6CTO1WW
+ [Lenovo ThinkPad Edge E540] Suspend Failure

** Tags added: bios-outdated-2.08

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

-- 
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https://bugs.launchpad.net/bugs/1340376

Title:
  [Lenovo ThinkPad Edge E540] Suspend Failure

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  The laptop failed to suspend, screen went black but the fan stayed on.
  Resume was not possible. The suspend problem still occurs with
  mainline kernel-3.16-rc4.

  WORKAROUND: Disable USB3 in the BIOS.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-31-generic 3.13.0-31.55
  ProcVersionSignature: Ubuntu 3.13.0-31.55-generic 3.13.11.4
  Uname: Linux 3.13.0-31-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  jh         2145 F.... pulseaudio
   /dev/snd/controlC1:  jh         2145 F.... pulseaudio
  CurrentDesktop: GNOME
  Date: Thu Jul 10 21:42:38 2014
  InstallationDate: Installed on 2014-06-06 (33 days ago)
  InstallationMedia: Ubuntu-GNOME 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 003: ID 8087:07dc Intel Corp.
   Bus 001 Device 002: ID 09da:9066 A4 Tech Co., Ltd
   Bus 001 Device 004: ID 04f2:b398 Chicony Electronics Co., Ltd
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: LENOVO 20C6CTO1WW
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-31-generic root=UUID=9224c861-9b53-444d-9e76-641537f1428e ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-31-generic N/A
   linux-backports-modules-3.13.0-31-generic  N/A
   linux-firmware                             1.127.4
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/13/2014
  dmi.bios.vendor: LENOVO
  dmi.bios.version: J9ET87WW (2.07 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20C6CTO1WW
  dmi.board.vendor: LENOVO
  dmi.board.version: 0B98405 STD
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: dmi:bvnLENOVO:bvrJ9ET87WW(2.07):bd05/13/2014:svnLENOVO:pn20C6CTO1WW:pvrThinkPadEdgeE540:rvnLENOVO:rn20C6CTO1WW:rvr0B98405STD:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 20C6CTO1WW
  dmi.product.version: ThinkPad Edge E540
  dmi.sys.vendor: LENOVO

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References

[Bug 1340376] [NEW] Suspend Failure on Thinkpad E540 20C6CTO1WW
From: Jörn Horstmann, 2014-07-10