kernel-packages team mailing list archive

[Samuel Dário Falcão Gabriel del Bello <sdelbello@xxxxxxxxx>]

apport information

** Tags added: apport-collected trusty

** Description changed:

  Each time I connect or disconnect the external monitor my ubuntu system
  will hang and a Hard reboot is necessary. Only way I manage to have the
  external monitor working is to plug it before booting. Which gets quite
  annoying after a while.
  
  I had the exact same problem already with ubuntu 12.04 and was hoping
  the upgrade of the system to last release 14.04 would solve it. Although
  it did not. I am using  a vaio vgn-sr19xn with Intel Graphics Media
  Accelerator (GMA) 4500MHD. The external monitor is a Samsung Tv.
  
  In the wiki says it is a known problem, although I was wondering weather there is some fix for this?
  Which info do you need from me?
+ --- 
+ ApportVersion: 2.14.1-0ubuntu3.2
+ Architecture: i386
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  sam        2254 F.... pulseaudio
+ CurrentDesktop: Unity
+ DistroRelease: Ubuntu 14.04
+ HibernationDevice: RESUME=UUID=e9d8be69-e3f9-4891-9629-ac4d4e768b14
+ InstallationDate: Installed on 2012-09-12 (667 days ago)
+ InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release i386 (20120817.3)
+ MachineType: Sony Corporation VGN-SR19XN
+ Package: linux (not installed)
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-30-generic root=UUID=69bcb411-8bd9-4f9d-ae20-cd3e4a16f752 ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.13.0-30.55-generic 3.13.11.2
+ RelatedPackageVersions:
+  linux-restricted-modules-3.13.0-30-generic N/A
+  linux-backports-modules-3.13.0-30-generic  N/A
+  linux-firmware                             1.127.4
+ Tags:  trusty
+ Uname: Linux 3.13.0-30-generic i686
+ UpgradeStatus: Upgraded to trusty on 2014-07-11 (0 days ago)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 06/05/2008
+ dmi.bios.vendor: American Megatrends Inc.
+ dmi.bios.version: R0280Y1
+ dmi.board.asset.tag: N/A
+ dmi.board.name: VAIO
+ dmi.board.vendor: Sony Corporation
+ dmi.board.version: N/A
+ dmi.chassis.asset.tag: N/A
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: Sony Corporation
+ dmi.chassis.version: N/A
+ dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrR0280Y1:bd06/05/2008:svnSonyCorporation:pnVGN-SR19XN:pvrC600FWG2:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A:
+ dmi.product.name: VGN-SR19XN
+ dmi.product.version: C600FWG2
+ dmi.sys.vendor: Sony Corporation

** Attachment added: "AlsaInfo.txt"
   https://bugs.launchpad.net/bugs/1341106/+attachment/4151099/+files/AlsaInfo.txt

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https://bugs.launchpad.net/bugs/1341106

Title:
  System hangs after connecting or disconnecting external monitor

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  Each time I connect or disconnect the external monitor my ubuntu
  system will hang and a Hard reboot is necessary. Only way I manage to
  have the external monitor working is to plug it before booting. Which
  gets quite annoying after a while.

  I had the exact same problem already with ubuntu 12.04 and was hoping
  the upgrade of the system to last release 14.04 would solve it.
  Although it did not. I am using  a vaio vgn-sr19xn with Intel Graphics
  Media Accelerator (GMA) 4500MHD. The external monitor is a Samsung Tv.

  In the wiki says it is a known problem, although I was wondering weather there is some fix for this?
  Which info do you need from me?
  --- 
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  sam        2254 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=e9d8be69-e3f9-4891-9629-ac4d4e768b14
  InstallationDate: Installed on 2012-09-12 (667 days ago)
  InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release i386 (20120817.3)
  MachineType: Sony Corporation VGN-SR19XN
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-30-generic root=UUID=69bcb411-8bd9-4f9d-ae20-cd3e4a16f752 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-30.55-generic 3.13.11.2
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-30-generic N/A
   linux-backports-modules-3.13.0-30-generic  N/A
   linux-firmware                             1.127.4
  Tags:  trusty
  Uname: Linux 3.13.0-30-generic i686
  UpgradeStatus: Upgraded to trusty on 2014-07-11 (0 days ago)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 06/05/2008
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: R0280Y1
  dmi.board.asset.tag: N/A
  dmi.board.name: VAIO
  dmi.board.vendor: Sony Corporation
  dmi.board.version: N/A
  dmi.chassis.asset.tag: N/A
  dmi.chassis.type: 10
  dmi.chassis.vendor: Sony Corporation
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrR0280Y1:bd06/05/2008:svnSonyCorporation:pnVGN-SR19XN:pvrC600FWG2:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A:
  dmi.product.name: VGN-SR19XN
  dmi.product.version: C600FWG2
  dmi.sys.vendor: Sony Corporation

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