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[Bug 1342561] Re: [Asus X750LN] Touchpad not recognized

 

verion GmbH, could you please test the latest upstream kernel available from the very top line at the top of the page (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-3.16-rc5

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Summary changed:

- Touchpad not recognized + Fn Keys not working (ACPI errors)
+ [Asus X750LN] Touchpad not recognized

** Description changed:

- The touchpad is not recognized, the FN keys are not working at all. Either of the following do not provide a work around:
+ The touchpad is not recognized. Either of the following do not provide a work around:
  psmouse.proto=bare
  i8042.noaux i8042.reset
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-24-generic 3.13.0-24.46
  ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
  Uname: Linux 3.13.0-24-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  ubuntu     3866 F.... pulseaudio
   /dev/snd/controlC0:  ubuntu     3866 F.... pulseaudio
  CasperVersion: 1.340
  CurrentDesktop: Unity
  Date: Wed Jul 16 06:59:29 2014
  LiveMediaBuild: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: ASUSTeK COMPUTER INC. X750LN
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: file=/preseed/username.seed boot=casper persistent initrd=/casper/initrd.lz quiet splash -- debian-installer/language=de keyboard-configuration/layoutcode?=de
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-24-generic N/A
   linux-backports-modules-3.13.0-24-generic  N/A
   linux-firmware                             1.127
  RfKill:
   0: phy0: Wireless LAN
    Soft blocked: no
    Hard blocked: no
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/01/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 202
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: X750LN
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr202:bd04/01/2014:svnASUSTeKCOMPUTERINC.:pnX750LN:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX750LN:rvr1.0:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: X750LN
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

** Changed in: linux (Ubuntu)
   Importance: Undecided => High

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1342561

Title:
  [Asus X750LN] Touchpad not recognized

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  The touchpad is not recognized. Either of the following do not provide a work around:
  psmouse.proto=bare
  i8042.noaux i8042.reset

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-24-generic 3.13.0-24.46
  ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
  Uname: Linux 3.13.0-24-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  ubuntu     3866 F.... pulseaudio
   /dev/snd/controlC0:  ubuntu     3866 F.... pulseaudio
  CasperVersion: 1.340
  CurrentDesktop: Unity
  Date: Wed Jul 16 06:59:29 2014
  LiveMediaBuild: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: ASUSTeK COMPUTER INC. X750LN
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: file=/preseed/username.seed boot=casper persistent initrd=/casper/initrd.lz quiet splash -- debian-installer/language=de keyboard-configuration/layoutcode?=de
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-24-generic N/A
   linux-backports-modules-3.13.0-24-generic  N/A
   linux-firmware                             1.127
  RfKill:
   0: phy0: Wireless LAN
    Soft blocked: no
    Hard blocked: no
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/01/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 202
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: X750LN
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr202:bd04/01/2014:svnASUSTeKCOMPUTERINC.:pnX750LN:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX750LN:rvr1.0:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: X750LN
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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