← Back to team overview

kernel-packages team mailing list archive

[Bug 1341429] Re: Dell Latitude E7240: Random hang on suspend

 

Dan Poler, could you please test the latest upstream kernel available from the very top line at the top of the page (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-3.16-rc5

This can be done by clicking on the yellow circle with a black pencil
icon next to the word Tags located at the bottom of the bug description.

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Tags added: latest-bios-a10

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1341429

Title:
  Dell Latitude E7240: Random hang on suspend

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Ubuntu Trusty / 3.13.0-30-generic #55-Ubuntu

  When suspending a Dell Latitude E7240 by closing the lid, most of the
  time it will suspend fine. Sometimes it doesn't. When it doesn't, the
  screen will remain on and will display the lock screen, but mouse
  keyboard clock etc are completely frozen. Attaching a crash log from a
  representative example.

  This occurs somewhere between one suspend in every ten to one suspend in every two. Occurs on both battery and AC power.
  --- 
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  dpoler     2126 F.... pulseaudio
   /dev/snd/pcmC1D0p:   dpoler     2126 F...m pulseaudio
   /dev/snd/controlC0:  dpoler     2126 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=b1090af4-bc9a-47d9-86b4-c1af88b725d0
  InstallationDate: Installed on 2014-07-11 (2 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: Dell Inc. Latitude E7240
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-30-generic.efi.signed root=UUID=258b77f2-6467-43f3-926a-17495715efb6 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-30.55-generic 3.13.11.2
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-30-generic N/A
   linux-backports-modules-3.13.0-30-generic  N/A
   linux-firmware                             1.127.4
  Tags:  trusty
  Uname: Linux 3.13.0-30-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 06/26/2014
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A10
  dmi.board.name: 0414F8
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA10:bd06/26/2014:svnDellInc.:pnLatitudeE7240:pvr01:rvnDellInc.:rn0414F8:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.name: Latitude E7240
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1341429/+subscriptions


References