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[Bug 1341106] Re: System hangs after connecting or disconnecting external monitor

 

Samuel Dário Falcão Gabriel del Bello, as per http://www.sony.co.uk/support/en/content/cnt-dwnl/VGN-SR19XN/list#os1 an update to your BIOS is available (R0310Y1). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything?  If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report. As well, you don't have to create a new
bug report.

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Thank you for your understanding.

** Tags added: bios-outdated-r0310y1

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1341106

Title:
  System hangs after connecting or disconnecting external monitor

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Each time I connect or disconnect the external monitor my ubuntu
  system will hang and a Hard reboot is necessary. Only way I manage to
  have the external monitor working is to plug it before booting. Which
  gets quite annoying after a while.

  I had the exact same problem already with ubuntu 12.04 and was hoping
  the upgrade of the system to last release 14.04 would solve it.
  Although it did not. I am using  a vaio vgn-sr19xn with Intel Graphics
  Media Accelerator (GMA) 4500MHD. The external monitor is a Samsung Tv.

  In the wiki says it is a known problem, although I was wondering weather there is some fix for this?
  Which info do you need from me?
  --- 
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  sam        2254 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=e9d8be69-e3f9-4891-9629-ac4d4e768b14
  InstallationDate: Installed on 2012-09-12 (667 days ago)
  InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release i386 (20120817.3)
  MachineType: Sony Corporation VGN-SR19XN
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-30-generic root=UUID=69bcb411-8bd9-4f9d-ae20-cd3e4a16f752 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-30.55-generic 3.13.11.2
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-30-generic N/A
   linux-backports-modules-3.13.0-30-generic  N/A
   linux-firmware                             1.127.4
  Tags:  trusty
  Uname: Linux 3.13.0-30-generic i686
  UpgradeStatus: Upgraded to trusty on 2014-07-11 (0 days ago)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 06/05/2008
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: R0280Y1
  dmi.board.asset.tag: N/A
  dmi.board.name: VAIO
  dmi.board.vendor: Sony Corporation
  dmi.board.version: N/A
  dmi.chassis.asset.tag: N/A
  dmi.chassis.type: 10
  dmi.chassis.vendor: Sony Corporation
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrR0280Y1:bd06/05/2008:svnSonyCorporation:pnVGN-SR19XN:pvrC600FWG2:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A:
  dmi.product.name: VGN-SR19XN
  dmi.product.version: C600FWG2
  dmi.sys.vendor: Sony Corporation

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