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Message #72120
[Bug 1341106] Re: System hangs after connecting or disconnecting external monitor
Samuel Dário Falcão Gabriel del Bello, as per http://www.sony.co.uk/support/en/content/cnt-dwnl/VGN-SR19XN/list#os1 an update to your BIOS is available (R0310Y1). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report. As well, you don't have to create a new
bug report.
For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.
Thank you for your understanding.
** Tags added: bios-outdated-r0310y1
** Changed in: linux (Ubuntu)
Importance: Undecided => Low
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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https://bugs.launchpad.net/bugs/1341106
Title:
System hangs after connecting or disconnecting external monitor
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
Each time I connect or disconnect the external monitor my ubuntu
system will hang and a Hard reboot is necessary. Only way I manage to
have the external monitor working is to plug it before booting. Which
gets quite annoying after a while.
I had the exact same problem already with ubuntu 12.04 and was hoping
the upgrade of the system to last release 14.04 would solve it.
Although it did not. I am using a vaio vgn-sr19xn with Intel Graphics
Media Accelerator (GMA) 4500MHD. The external monitor is a Samsung Tv.
In the wiki says it is a known problem, although I was wondering weather there is some fix for this?
Which info do you need from me?
---
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: i386
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: sam 2254 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=e9d8be69-e3f9-4891-9629-ac4d4e768b14
InstallationDate: Installed on 2012-09-12 (667 days ago)
InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release i386 (20120817.3)
MachineType: Sony Corporation VGN-SR19XN
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-30-generic root=UUID=69bcb411-8bd9-4f9d-ae20-cd3e4a16f752 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.13.0-30.55-generic 3.13.11.2
RelatedPackageVersions:
linux-restricted-modules-3.13.0-30-generic N/A
linux-backports-modules-3.13.0-30-generic N/A
linux-firmware 1.127.4
Tags: trusty
Uname: Linux 3.13.0-30-generic i686
UpgradeStatus: Upgraded to trusty on 2014-07-11 (0 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 06/05/2008
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: R0280Y1
dmi.board.asset.tag: N/A
dmi.board.name: VAIO
dmi.board.vendor: Sony Corporation
dmi.board.version: N/A
dmi.chassis.asset.tag: N/A
dmi.chassis.type: 10
dmi.chassis.vendor: Sony Corporation
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrR0280Y1:bd06/05/2008:svnSonyCorporation:pnVGN-SR19XN:pvrC600FWG2:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A:
dmi.product.name: VGN-SR19XN
dmi.product.version: C600FWG2
dmi.sys.vendor: Sony Corporation
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