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[Bug 1346269] Re: Ubuntu 14.04 won't shut down (reboots)

 

Would it be possible for you to test the latest upstream kernel? Refer
to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
v3.16 kernel[0].

If this bug is fixed in the mainline kernel, please add the following
tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag:
'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".


Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.16-rc6-utopic/


** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1346269

Title:
  Ubuntu 14.04 won't shut down (reboots)

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  
  I just installed a new 14.04 server install on the following hardware:

  ASRock E3C224-4L Server/Workstation Board (Intel C224 chipset)
  Intel Xeon E3-1245V3 Quad Core LGA1150 CPU
  32GB of DDR3 ECC RAM
  LSI 9201-16i SAS/SATA HBA

  I am unable to power down the system without physically doing it with
  the button, or powering it off using the inbuild IPMI management.

  All of the following result in a reboot:

  sudo shutdown -h now
  sudo shutdown -p now
  sudo shutdown -P now
  sudo halt now
  sudo halt -fihp now
  sudo init 0

  I have tried acpi=force, acpi=off, acpi=noirq, noapic

  I tried the script from
  http://askubuntu.com/questions/13288...-of-a-shutdown as follows:

  #!/bin/bash

  case "$1" in
  stop) for i in /sys/bus/*/devices/*/power/control ; do echo on > $i ; done
  ;;
  esac

  exit 0

  
  That didn't help.

  I also set WOL off on the NIC that was plugged in (only one of the 4
  onboard NICs is connected at present, for testing) with sudo ethtool
  -s eth0 wol d and it didn't help, I've looked in the BIOS, and can't
  find a WOL section in there. To try to eliminate WOL, I also tried
  with neither the NIC in use for testing, nor the dedicated IPMI NIC
  connected, and it didn't help.

  I've updated my BIOS to the latest version.

  I've probably tried more that I've forgotten to list here - I've
  exhausted my options!

  I'm at a loose end now - no idea what to do next to further
  troubleshoot it, has anyone else had any similar problems on C224, or
  does anyone know what logs I should be inspecting, or how I can
  generate further debug logs?

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-32-generic 3.13.0-32.57
  ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
  Uname: Linux 3.13.0-32-generic x86_64
  NonfreeKernelModules: zfs zunicode zavl zcommon znvpair
  AlsaDevices:
   total 0
   crw-rw---- 1 root audio 116,  1 Jul 19 20:34 seq
   crw-rw---- 1 root audio 116, 33 Jul 19 20:34 timer
  AplayDevices: Error: [Errno 2] No such file or directory: 'aplay'
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  ArecordDevices: Error: [Errno 2] No such file or directory: 'arecord'
  AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
  CRDA: Error: [Errno 2] No such file or directory: 'iw'
  Date: Mon Jul 21 13:55:56 2014
  InstallationDate: Installed on 2014-07-13 (7 days ago)
  InstallationMedia: Ubuntu-Server 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
  MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
  PciMultimedia:
   
  ProcEnviron:
   LANGUAGE=en_GB:en
   TERM=screen
   PATH=(custom, no user)
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 astdrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/root/boot/vmlinuz-3.13.0-32-generic root=UUID=cebd6063-3e82-41e4-a8ac-22fa6a7d11a7 ro rootflags=subvol=root nomdmonddf nomdmonisw rootflags=degraded nomdmonddf nomdmonisw
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-32-generic N/A
   linux-backports-modules-3.13.0-32-generic  N/A
   linux-firmware                             1.127.4
  RfKill: Error: [Errno 2] No such file or directory: 'rfkill'
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  WifiSyslog:
   
  dmi.bios.date: 05/07/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: P2.10
  dmi.board.name: E3C224-4L
  dmi.board.vendor: ASRock
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP2.10:bd05/07/2014:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnE3C224-4L:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: To Be Filled By O.E.M.
  dmi.product.version: To Be Filled By O.E.M.
  dmi.sys.vendor: To Be Filled By O.E.M.

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