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[Bug 1342717] Re: package linux-image-3.16.0-3-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128

 

You may need to run the following:

sudo apt-get install -f
sudo apt-get clean
sudo apt-get update

Then re-install the package.

If that does not resolve your issue, please mark the bug as "Confirmed"


** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1342717

Title:
  package linux-image-3.16.0-3-generic (not installed) failed to
  install/upgrade: subprocess new pre-installation script returned error
  exit status 128

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  System failure while running Software Updater.

  ProblemType: Package
  DistroRelease: Ubuntu 14.10
  Package: linux-image-3.16.0-3-generic (not installed)
  ProcVersionSignature: Ubuntu 3.15.0-6.11-generic 3.15.0
  Uname: Linux 3.15.0-6-generic x86_64
  ApportVersion: 2.14.4-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  cliff      2113 F.... pulseaudio
   /dev/snd/controlC0:  cliff      2113 F.... pulseaudio
  Date: Wed Jul 16 09:08:06 2014
  DuplicateSignature: package:linux-image-3.16.0-3-generic:(not installed):subprocess new pre-installation script returned error exit status 128
  ErrorMessage: subprocess new pre-installation script returned error exit status 128
  HibernationDevice: RESUME=UUID=cc23d289-9aa8-4b46-a128-b1634ce01751
  InstallationDate: Installed on 2014-06-28 (17 days ago)
  InstallationMedia: Ubuntu-GNOME 14.10 "Utopic Unicorn" - Alpha amd64 (20140624)
  IwConfig:
   eth0      no wireless extensions.
   
   lo        no wireless extensions.
  MachineType: Si G41M-P33
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.15.0-6-generic root=UUID=76eac418-9e1e-41d6-974c-43e5429fe506 ro init=/lib/systemd/systemd
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions: grub-pc 2.02~beta2-10
  RfKill:
   
  SourcePackage: linux
  Title: package linux-image-3.16.0-3-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128
  UpgradeStatus: No upgrade log present (probably fresh install)
  WifiSyslog:
   
  dmi.bios.date: 01/05/2010
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: V7.7
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: G41M-P33 (MS-7592)
  dmi.board.vendor: MSI
  dmi.board.version: 3.0
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: MSI
  dmi.chassis.version: 3.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV7.7:bd01/05/2010:svnSi:pnG41M-P33:pvr3.0:rvnMSI:rnG41M-P33(MS-7592):rvr3.0:cvnMSI:ct3:cvr3.0:
  dmi.product.name: G41M-P33
  dmi.product.version: 3.0
  dmi.sys.vendor: Si

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References