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Message #72391
[Bug 1347802] Missing required logs.
This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:
apport-collect 1347802
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.
** Changed in: linux (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1347802
Title:
Relentless ata* error messages
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
uname -a:
Linux beefy 3.13.0-24-generic #47-Ubuntu SMP Fri May 2 23:30:00 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux
I've been getting tons of error messages like these since 12.04:
Jul 23 12:25:21 beefy kernel: [ 2378.531777] ata9: SATA link down (SStatus 0 SControl 310)
Jul 23 12:25:21 beefy kernel: [ 2378.531797] ata9: EH complete
Jul 23 12:25:21 beefy kernel: [ 2378.546141] ata9: exception Emask 0x10 SAct 0x0 SErr 0x4060000 action 0xe frozen
Jul 23 12:25:21 beefy kernel: [ 2378.546146] ata9: irq_stat 0x00000040, connection status changed
Jul 23 12:25:21 beefy kernel: [ 2378.546151] ata9: SError: { PHYInt CommWake DevExch }
Jul 23 12:25:21 beefy kernel: [ 2378.546159] ata9: limiting SATA link speed to 1.5 Gbps
Jul 23 12:25:21 beefy kernel: [ 2378.546163] ata9: hard resetting link
Sometimes, the messages will be VERY consistent, writing to the log
file almost non-stop. Other times, the messages will be sparse. But
they're always there. Rebooting seems to randomly alter the frequency
of the messages.
I've tried swapping hardware (including disk drives and SATA cables),
altering BIOS storage options (AHCI mode, IDE mode), disabling SATA
hot swapping, and disabling SATA power management. None of these
attempts halted the messages.
Otherwise, operation of the computer seems normal.
Please let me know if you need additional information. Thanks!
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-24-generic 3.13.0-24.47
ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9
Uname: Linux 3.13.0-24-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: clhartman 4397 F.... pulseaudio
/dev/snd/pcmC0D0p: clhartman 4397 F...m pulseaudio
CurrentDesktop: XFCE
CurrentDmesg: Error: command ['sh', '-c', 'dmesg | comm -13 --nocheck-order /var/log/dmesg -'] failed with exit code 1: comm: /var/log/dmesg: Permission denied
Date: Wed Jul 23 12:20:12 2014
InstallationDate: Installed on 2014-05-15 (68 days ago)
InstallationMedia: Xubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
ProcFB:
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=/dev/mapper/beefy-root ro noapic quiet splash
RfKill:
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
WifiSyslog:
dmi.bios.date: 08/20/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P2.60
dmi.board.name: P55 Pro
dmi.board.vendor: ASRock
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP2.60:bd08/20/2010:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnP55Pro:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: To Be Filled By O.E.M.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M.
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References