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[Bug 1347802] Re: Relentless ata* error messages

 

apport information

** Tags added: apport-collected

** Description changed:

  uname -a: 
  Linux beefy 3.13.0-24-generic #47-Ubuntu SMP Fri May 2 23:30:00 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux
  
  I've been getting tons of error messages like these since 12.04:
  
  Jul 23 12:25:21 beefy kernel: [ 2378.531777] ata9: SATA link down (SStatus 0 SControl 310)
  Jul 23 12:25:21 beefy kernel: [ 2378.531797] ata9: EH complete
  Jul 23 12:25:21 beefy kernel: [ 2378.546141] ata9: exception Emask 0x10 SAct 0x0 SErr 0x4060000 action 0xe frozen
  Jul 23 12:25:21 beefy kernel: [ 2378.546146] ata9: irq_stat 0x00000040, connection status changed
  Jul 23 12:25:21 beefy kernel: [ 2378.546151] ata9: SError: { PHYInt CommWake DevExch }
  Jul 23 12:25:21 beefy kernel: [ 2378.546159] ata9: limiting SATA link speed to 1.5 Gbps
  Jul 23 12:25:21 beefy kernel: [ 2378.546163] ata9: hard resetting link
  
  Sometimes, the messages will be VERY consistent, writing to the log file
  almost non-stop. Other times, the messages will be sparse. But they're
  always there. Rebooting seems to randomly alter the frequency of the
  messages.
  
  I've tried swapping hardware (including disk drives and SATA cables),
  altering BIOS storage options (AHCI mode, IDE mode), disabling SATA hot
  swapping, and disabling SATA power management. None of these attempts
  halted the messages.
  
  Otherwise, operation of the computer seems normal.
  
  Please let me know if you need additional information. Thanks!
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-24-generic 3.13.0-24.47
  ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9
  Uname: Linux 3.13.0-24-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  clhartman   4397 F.... pulseaudio
   /dev/snd/pcmC0D0p:   clhartman   4397 F...m pulseaudio
  CurrentDesktop: XFCE
  CurrentDmesg: Error: command ['sh', '-c', 'dmesg | comm -13 --nocheck-order /var/log/dmesg -'] failed with exit code 1: comm: /var/log/dmesg: Permission denied
  Date: Wed Jul 23 12:20:12 2014
  InstallationDate: Installed on 2014-05-15 (68 days ago)
  InstallationMedia: Xubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
  MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
  ProcFB:
   
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=/dev/mapper/beefy-root ro noapic quiet splash
  RfKill:
   
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  WifiSyslog:
   
  dmi.bios.date: 08/20/2010
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: P2.60
  dmi.board.name: P55 Pro
  dmi.board.vendor: ASRock
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP2.60:bd08/20/2010:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnP55Pro:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: To Be Filled By O.E.M.
  dmi.product.version: To Be Filled By O.E.M.
  dmi.sys.vendor: To Be Filled By O.E.M.
+ --- 
+ ApportVersion: 2.14.1-0ubuntu3.2
+ Architecture: amd64
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  lightdm    3274 F.... pulseaudio
+                       clhartman   4397 F.... pulseaudio
+ DistroRelease: Ubuntu 14.04
+ HibernationDevice: RESUME=UUID=63843781-e69c-411d-8588-5415b5d2c494
+ InstallationDate: Installed on 2014-05-15 (68 days ago)
+ InstallationMedia: Xubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
+ MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
+ NonfreeKernelModules: nvidia
+ Package: linux (not installed)
+ ProcEnviron:
+  LANGUAGE=en_US
+  TERM=xterm
+  PATH=(custom, no user)
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
+ ProcFB:
+  
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=/dev/mapper/beefy-root ro noapic quiet splash
+ ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9
+ PulseList:
+  Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
+  No PulseAudio daemon running, or not running as session daemon.
+ RelatedPackageVersions:
+  linux-restricted-modules-3.13.0-24-generic N/A
+  linux-backports-modules-3.13.0-24-generic  N/A
+  linux-firmware                             1.127.4
+ RfKill:
+  
+ Tags:  trusty
+ Uname: Linux 3.13.0-24-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups:
+  
+ _MarkForUpload: True
+ dmi.bios.date: 08/20/2010
+ dmi.bios.vendor: American Megatrends Inc.
+ dmi.bios.version: P2.60
+ dmi.board.name: P55 Pro
+ dmi.board.vendor: ASRock
+ dmi.chassis.asset.tag: To Be Filled By O.E.M.
+ dmi.chassis.type: 3
+ dmi.chassis.vendor: To Be Filled By O.E.M.
+ dmi.chassis.version: To Be Filled By O.E.M.
+ dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP2.60:bd08/20/2010:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnP55Pro:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
+ dmi.product.name: To Be Filled By O.E.M.
+ dmi.product.version: To Be Filled By O.E.M.
+ dmi.sys.vendor: To Be Filled By O.E.M.

** Attachment added: "AlsaInfo.txt"
   https://bugs.launchpad.net/bugs/1347802/+attachment/4161113/+files/AlsaInfo.txt

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https://bugs.launchpad.net/bugs/1347802

Title:
  Relentless ata* error messages

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  uname -a: 
  Linux beefy 3.13.0-24-generic #47-Ubuntu SMP Fri May 2 23:30:00 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux

  I've been getting tons of error messages like these since 12.04:

  Jul 23 12:25:21 beefy kernel: [ 2378.531777] ata9: SATA link down (SStatus 0 SControl 310)
  Jul 23 12:25:21 beefy kernel: [ 2378.531797] ata9: EH complete
  Jul 23 12:25:21 beefy kernel: [ 2378.546141] ata9: exception Emask 0x10 SAct 0x0 SErr 0x4060000 action 0xe frozen
  Jul 23 12:25:21 beefy kernel: [ 2378.546146] ata9: irq_stat 0x00000040, connection status changed
  Jul 23 12:25:21 beefy kernel: [ 2378.546151] ata9: SError: { PHYInt CommWake DevExch }
  Jul 23 12:25:21 beefy kernel: [ 2378.546159] ata9: limiting SATA link speed to 1.5 Gbps
  Jul 23 12:25:21 beefy kernel: [ 2378.546163] ata9: hard resetting link

  Sometimes, the messages will be VERY consistent, writing to the log
  file almost non-stop. Other times, the messages will be sparse. But
  they're always there. Rebooting seems to randomly alter the frequency
  of the messages.

  I've tried swapping hardware (including disk drives and SATA cables),
  altering BIOS storage options (AHCI mode, IDE mode), disabling SATA
  hot swapping, and disabling SATA power management. None of these
  attempts halted the messages.

  Otherwise, operation of the computer seems normal.

  Please let me know if you need additional information. Thanks!

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-24-generic 3.13.0-24.47
  ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9
  Uname: Linux 3.13.0-24-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  clhartman   4397 F.... pulseaudio
   /dev/snd/pcmC0D0p:   clhartman   4397 F...m pulseaudio
  CurrentDesktop: XFCE
  CurrentDmesg: Error: command ['sh', '-c', 'dmesg | comm -13 --nocheck-order /var/log/dmesg -'] failed with exit code 1: comm: /var/log/dmesg: Permission denied
  Date: Wed Jul 23 12:20:12 2014
  InstallationDate: Installed on 2014-05-15 (68 days ago)
  InstallationMedia: Xubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
  MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
  ProcFB:
   
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=/dev/mapper/beefy-root ro noapic quiet splash
  RfKill:
   
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  WifiSyslog:
   
  dmi.bios.date: 08/20/2010
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: P2.60
  dmi.board.name: P55 Pro
  dmi.board.vendor: ASRock
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP2.60:bd08/20/2010:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnP55Pro:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: To Be Filled By O.E.M.
  dmi.product.version: To Be Filled By O.E.M.
  dmi.sys.vendor: To Be Filled By O.E.M.
  --- 
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  lightdm    3274 F.... pulseaudio
                        clhartman   4397 F.... pulseaudio
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=63843781-e69c-411d-8588-5415b5d2c494
  InstallationDate: Installed on 2014-05-15 (68 days ago)
  InstallationMedia: Xubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
  MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
  NonfreeKernelModules: nvidia
  Package: linux (not installed)
  ProcEnviron:
   LANGUAGE=en_US
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB:
   
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=/dev/mapper/beefy-root ro noapic quiet splash
  ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-24-generic N/A
   linux-backports-modules-3.13.0-24-generic  N/A
   linux-firmware                             1.127.4
  RfKill:
   
  Tags:  trusty
  Uname: Linux 3.13.0-24-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  _MarkForUpload: True
  dmi.bios.date: 08/20/2010
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: P2.60
  dmi.board.name: P55 Pro
  dmi.board.vendor: ASRock
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP2.60:bd08/20/2010:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnP55Pro:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: To Be Filled By O.E.M.
  dmi.product.version: To Be Filled By O.E.M.
  dmi.sys.vendor: To Be Filled By O.E.M.

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References