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Message #72506
[Bug 1348020] Re: [Dell Latitude 3540] Unable to control brightness
Brightness control works with "video.use_native_backlight=1" added into
grub
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https://bugs.launchpad.net/bugs/1348020
Title:
[Dell Latitude 3540] Unable to control brightness
Status in “linux” package in Ubuntu:
New
Bug description:
CIDL 201306-13866 Dell Latitude 3540
The brightness control does not work on this system
Steps:
1. Install 14.04 + update (3.13.0-32), boot to desktop
2. Try to change the brightness by using the hotkeys
3. Try to change the brightness by using the "Brightness and Lock" applet
Expect result:
* Brightness control works fine
Actual result:
* Brightness level indicator changes with the hotkey, but not the brightness.
* Brightness cannot be changed by the applet
Debugging information:
ubuntu@201306-13866:~$ ls /sys/class/backlight
acpi_video0 intel_backlight
ubuntu@201306-13866:~$ grep -r . /proc/acpi
/proc/acpi/battery/BAT1/alarm:alarm: unsupported
/proc/acpi/battery/BAT1/state:present: yes
/proc/acpi/battery/BAT1/state:capacity state: ok
/proc/acpi/battery/BAT1/state:charging state: charged
/proc/acpi/battery/BAT1/state:present rate: 1 mA
/proc/acpi/battery/BAT1/state:remaining capacity: 5900 mAh
/proc/acpi/battery/BAT1/state:present voltage: 12972 mV
/proc/acpi/battery/BAT1/info:present: yes
/proc/acpi/battery/BAT1/info:design capacity: 5900 mAh
/proc/acpi/battery/BAT1/info:last full capacity: 5900 mAh
/proc/acpi/battery/BAT1/info:battery technology: rechargeable
/proc/acpi/battery/BAT1/info:design voltage: 11100 mV
/proc/acpi/battery/BAT1/info:design capacity warning: 590 mAh
/proc/acpi/battery/BAT1/info:design capacity low: 177 mAh
/proc/acpi/battery/BAT1/info:cycle count: 0
/proc/acpi/battery/BAT1/info:capacity granularity 1: 264 mAh
/proc/acpi/battery/BAT1/info:capacity granularity 2: 3780 mAh
/proc/acpi/battery/BAT1/info:model number: DELL G019Y35H
/proc/acpi/battery/BAT1/info:serial number: 0C45
/proc/acpi/battery/BAT1/info:battery type: Li-Ion
/proc/acpi/battery/BAT1/info:OEM info: SDI
/proc/acpi/button/lid/LID0/state:state: open
/proc/acpi/wakeup:Device S-state Status Sysfs node
/proc/acpi/wakeup:P0P1 S4 *disabled
/proc/acpi/wakeup:LID0 S3 *enabled
/proc/acpi/wakeup:EHC1 S0 *enabled pci:0000:00:1d.0
/proc/acpi/wakeup:XHC S0 *enabled pci:0000:00:14.0
/proc/acpi/wakeup:PXSX S4 *disabled
/proc/acpi/wakeup:RP03 S3 *disabled pci:0000:00:1c.0
/proc/acpi/wakeup:PEG0 S4 *disabled
/proc/acpi/wakeup:PEGP S4 *disabled
/proc/acpi/wakeup:PEG1 S4 *disabled
/proc/acpi/wakeup:PEG2 S4 *disabled
ubuntu@201306-13866:~$ dmesg | grep 'ACPI: Video'
[ 11.036337] ACPI: Video Device [GFX0] (multi-head: yes rom: no post: no)
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-32-generic 3.13.0-32.57
ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
Uname: Linux 3.13.0-32-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ubuntu 1586 F.... pulseaudio
CRDA:
country TW:
(2402 - 2472 @ 40), (3, 27)
(5270 - 5330 @ 40), (3, 17), DFS
(5735 - 5815 @ 40), (3, 30)
CurrentDesktop: Unity
Date: Wed Jul 23 23:35:09 2014
HibernationDevice: RESUME=UUID=bce2a764-eac9-4044-b879-caa497463b91
InstallationDate: Installed on 2014-07-24 (0 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: Dell Inc. Latitude 3540
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic.efi.signed root=UUID=1dd2f74b-d1f1-42e1-9c35-6675a578b71e ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-32-generic N/A
linux-backports-modules-3.13.0-32-generic N/A
linux-firmware 1.127.5
SourcePackage: linux
StagingDrivers: rts5139
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/06/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A01
dmi.board.name: 0992HC
dmi.board.vendor: Dell Inc.
dmi.board.version: X01
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A01
dmi.modalias: dmi:bvnDellInc.:bvrA01:bd08/06/2013:svnDellInc.:pnLatitude3540:pvrA01:rvnDellInc.:rn0992HC:rvrX01:cvnDellInc.:ct8:cvrA01:
dmi.product.name: Latitude 3540
dmi.product.version: A01
dmi.sys.vendor: Dell Inc.
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