kernel-packages team mailing list archive

[Po-Hsu Lin <po-hsu.lin@xxxxxxxxxxxxx>]

Hello Anthony,
This issue still exist with BIOS A05, but not 100% reproducible, it happened about 4 times out of 5
(But with USB stick plugged, it will be 100% reproducible)

Steps:
1. Install 14.04, boot to desktop (BIOS A02)
2. Verify this issue still exist
3. BIOS upgraded to A05
4. Verify this issue again

I was unable to download A03 from Dell's website
http://search.dell.com/results.aspx?c=us&cs=19&l=en&s=dhs&cat=sup&k=+Dell+Inspiron+7537+BIOS

** Changed in: linux (Ubuntu)
       Status: Incomplete => Opinion

** Changed in: linux (Ubuntu)
       Status: Opinion => Confirmed

** Changed in: linux (Ubuntu)
     Assignee: Po-Hsu Lin (cypressyew) => Anthony Wong (anthonywong)

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https://bugs.launchpad.net/bugs/1339452

Title:
  [Dell Inspiron 7537] System reboots itself after powered off

Status in HWE Next Project:
  Triaged
Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  CID: 201306-13867 Dell Inspiron 7537

  This bug is simliar to bug 1288161
  This system will reboot itself after being powered off.

  Step:
  1. Install 14.04 + update (3.13.0-30), boot to desktop
  2. Power it off by using the "Shut down..." button in the system menu

  Expected result:
  * The system should be powered off.

  Actual result:
  * The system will be powered off, but few seconds later, it boots itself up.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-30-generic 3.13.0-30.55
  ProcVersionSignature: Ubuntu 3.13.0-30.55-generic 3.13.11.2
  Uname: Linux 3.13.0-30-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  ubuntu     1697 F.... pulseaudio
   /dev/snd/controlC0:  ubuntu     1697 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Tue Jul  8 22:22:32 2014
  HibernationDevice: RESUME=UUID=45ae699a-bd5e-44f6-890e-94b66eb327cb
  InstallationDate: Installed on 2014-07-08 (0 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: Dell Inc. Dell System Inspiron 15 7000 Series 7537
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-30-generic.efi.signed root=UUID=09af688c-93ed-4a09-864a-53e21c9f2719 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-30-generic N/A
   linux-backports-modules-3.13.0-30-generic  N/A
   linux-firmware                             1.127.4
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/15/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A02
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: White Tip Mountain
  dmi.board.vendor: Intel Corp.
  dmi.board.version: FAB3
  dmi.chassis.asset.tag: Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: Intel Corporation
  dmi.chassis.version: 0.1
  dmi.modalias: dmi:bvnDellInc.:bvrA02:bd08/15/2013:svnDellInc.:pnDellSystemInspiron157000Series7537:pvr:rvnIntelCorp.:rnWhiteTipMountain:rvrFAB3:cvnIntelCorporation:ct9:cvr0.1:
  dmi.product.name: Dell System Inspiron 15 7000 Series 7537
  dmi.sys.vendor: Dell Inc.

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