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Message #72997
[Bug 1348422] Re: system frozen after resume from hibernation. Had to power off
Teo, as per http://us.acer.com/ac/en/US/content/drivers an update to your BIOS is available (2.21). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report. As well, you don't have to create a new
bug report.
For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.
Thank you for your understanding.
** Tags added: bios-outdated-2.21
** Changed in: linux (Ubuntu)
Importance: Undecided => Low
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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https://bugs.launchpad.net/bugs/1348422
Title:
system frozen after resume from hibernation. Had to power off
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
I hibernated with sudo pm-hibernate.
When I turned on the computer, it booted quickly and soon the screen
showed up as it looked like before the hibernation.
Only it was frozen and wouldn't respond to anything.
The clock was showing the time at which the computer had been hibernated (5 hours before). The battery icon showed the status as it was prior to hibernation (battery not connected to power) even if I connected it to power.
The mouse cursor was not visible, the system didn't respond to mouse or keyboard (not even ctrl+alt+f1)
Plugging in a usb hub with a keyboard did nothing (the keyboard's numlock led wouldn't turn on if I pressed numlock, that is, most probably the plugging in of the usb hub was completely ignored.
The whole system was just completely frozen and the only thing I could
do was to force a power off.
Now please don't tell me to install a bios update until there's a
decent way to install it seamlessly from Ubuntu itself, without
relying on freedos, flashrom, creating a windows repair disk and
whatnot.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-32-generic 3.13.0-32.57
ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
Uname: Linux 3.13.0-32-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: teo 2263 F.... pulseaudio
CurrentDesktop: Unity
Date: Fri Jul 25 01:27:01 2014
HibernationDevice: RESUME=UUID=ff7e702a-a05a-47fd-8c14-551e81f9e9e3
InstallationDate: Installed on 2013-10-11 (286 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
MachineType: Acer Aspire V3-571G
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic.efi.signed root=UUID=5830b30e-69e8-4bb4-8a2b-bc2b43c7414a ro quiet splash
RelatedPackageVersions:
linux-restricted-modules-3.13.0-32-generic N/A
linux-backports-modules-3.13.0-32-generic N/A
linux-firmware 1.127.4
SourcePackage: linux
UpgradeStatus: Upgraded to trusty on 2014-05-24 (61 days ago)
dmi.bios.date: 10/15/2012
dmi.bios.vendor: Acer
dmi.bios.version: V2.07
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: VA50_HC_CR
dmi.board.vendor: Acer
dmi.board.version: Type2 - Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V2.07
dmi.modalias: dmi:bvnAcer:bvrV2.07:bd10/15/2012:svnAcer:pnAspireV3-571G:pvrV2.07:rvnAcer:rnVA50_HC_CR:rvrType2-BoardVersion:cvnAcer:ct10:cvrV2.07:
dmi.product.name: Aspire V3-571G
dmi.product.version: V2.07
dmi.sys.vendor: Acer
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