kernel-packages team mailing list archive

[Teo <1348422@xxxxxxxxxxxxxxxxxx>]

I  think you missed this part:

> Now please don't tell me to install a bios update until there's a
decent way to install it seamlessly from Ubuntu itself, without relying
on freedos, flashrom, creating a windows repair disk and whatnot.

If you expect bug victims -pardon- users to install bios updates in
order to help you fix bugs, you should provide an easier way to install
them.

Also, unless you have a strong reason to think that the issue is
*caused* (*caused*, not just triggered) by a bug in the bios that has
been fixed in the update (which I doubt), then testing it against the
bios update should not be a requirement to investigate and fix the issue
in Ubuntu.

** Changed in: linux (Ubuntu)
       Status: Incomplete => New

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https://bugs.launchpad.net/bugs/1348422

Title:
  system frozen after resume from hibernation. Had to power off

Status in “linux” package in Ubuntu:
  New

Bug description:
  I hibernated with sudo pm-hibernate.

  When I turned on the computer, it booted quickly and soon the screen
  showed up as it looked like before the hibernation.

  Only it was frozen and wouldn't respond to anything.
  The clock was showing the time at which the computer had been hibernated (5 hours before). The battery icon showed the status as it was prior to hibernation (battery not connected to power) even if I connected it to power.

  The mouse cursor was not visible, the system didn't respond to mouse or keyboard (not even ctrl+alt+f1)
  Plugging in a usb hub with a keyboard did nothing (the keyboard's numlock led wouldn't turn on if I pressed numlock, that is, most probably the plugging in of the usb hub was completely ignored.

  The whole system was just completely frozen and the only thing I could
  do was to force a power off.

  Now please don't tell me to install a bios update until there's a
  decent way to install it seamlessly from Ubuntu itself, without
  relying on freedos, flashrom, creating a windows repair disk and
  whatnot.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-32-generic 3.13.0-32.57
  ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
  Uname: Linux 3.13.0-32-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  teo        2263 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Fri Jul 25 01:27:01 2014
  HibernationDevice: RESUME=UUID=ff7e702a-a05a-47fd-8c14-551e81f9e9e3
  InstallationDate: Installed on 2013-10-11 (286 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  MachineType: Acer Aspire V3-571G
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic.efi.signed root=UUID=5830b30e-69e8-4bb4-8a2b-bc2b43c7414a ro quiet splash
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-32-generic N/A
   linux-backports-modules-3.13.0-32-generic  N/A
   linux-firmware                             1.127.4
  SourcePackage: linux
  UpgradeStatus: Upgraded to trusty on 2014-05-24 (61 days ago)
  dmi.bios.date: 10/15/2012
  dmi.bios.vendor: Acer
  dmi.bios.version: V2.07
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: VA50_HC_CR
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V2.07
  dmi.modalias: dmi:bvnAcer:bvrV2.07:bd10/15/2012:svnAcer:pnAspireV3-571G:pvrV2.07:rvnAcer:rnVA50_HC_CR:rvrType2-BoardVersion:cvnAcer:ct10:cvrV2.07:
  dmi.product.name: Aspire V3-571G
  dmi.product.version: V2.07
  dmi.sys.vendor: Acer

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