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Message #73250
[Bug 1349225] Re: [ASUSTeK COMPUTER INC. N550JV] suspend/resume failure
Damien Mascord, thank you for reporting this and helping make Ubuntu better. Could you please test the latest upstream kernel available from the very top line at the top of the page (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER
where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-3.16-rc7
This can be done by clicking on the yellow circle with a black pencil
icon next to the word Tags located at the bottom of the bug description.
If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER
Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.
** Tags added: latest-bios-208
** Changed in: linux (Ubuntu)
Importance: Undecided => Medium
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
** Summary changed:
- [ASUSTeK COMPUTER INC. N550JV] suspend/resume failure
+ [ASUS N550JV] suspend/resume failure
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https://bugs.launchpad.net/bugs/1349225
Title:
[ASUS N550JV] suspend/resume failure
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
Having trouble resuming from suspend. The whole system hangs upon
resume. No mouse, no keyboard input.
ProblemType: KernelOops
DistroRelease: Ubuntu 14.10
Package: linux-image-3.16.0-5-generic 3.16.0-5.10
ProcVersionSignature: Ubuntu 3.16.0-5.10-generic 3.16.0-rc6
Uname: Linux 3.16.0-5-generic x86_64
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.14.4-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: tusker 2222 F.... pulseaudio
/dev/snd/controlC0: tusker 2222 F.... pulseaudio
Date: Mon Jul 28 09:46:59 2014
DuplicateSignature: suspend/resume:ASUSTeK COMPUTER INC. N550JV:N550JV.208
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=c4541296-d955-4f29-a07c-30d722cfff41
InstallationDate: Installed on 2014-07-17 (11 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Alpha amd64 (20140520)
InterpreterPath: /usr/bin/python3.4
MachineType: ASUSTeK COMPUTER INC. N550JV
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
TERM=linux
PATH=(custom, no user)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-5-generic.efi.signed root=UUID=332c2929-bd56-4038-9258-f342638a8de0 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-3.16.0-5-generic N/A
linux-backports-modules-3.16.0-5-generic N/A
linux-firmware 1.132
SourcePackage: linux
Title: [ASUSTeK COMPUTER INC. N550JV] suspend/resume failure
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
dmi.bios.date: 11/19/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: N550JV.208
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: N550JV
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN550JV.208:bd11/19/2013:svnASUSTeKCOMPUTERINC.:pnN550JV:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnN550JV:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: N550JV
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
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References