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Message #73258
[Bug 1349295] Re: xhci_hcd failed to load, and USB Devices are not working.
Byoungchan Lee, thank you for reporting this and helping make Ubuntu better. Could you please test the latest upstream kernel available from the very top line at the top of the page (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER
where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-3.16-rc7
This can be done by clicking on the yellow circle with a black pencil
icon next to the word Tags located at the bottom of the bug description.
If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER
Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.
** Changed in: linux (Ubuntu)
Importance: Undecided => Medium
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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https://bugs.launchpad.net/bugs/1349295
Title:
xhci_hcd failed to load, and USB Devices are not working.
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
When I boot my ubuntu, sometimes no USB Device is recognized. (I usually use Wireless mouse with USB Transmitter)
(Keyboard in the laptop and touchpad is working.)
Restarting does not help, but shutdowning my laptop and booting again it usually works perfectly.
("Sometimes" cold boot won`t help too, then try again then it is works.)
It seems that problem is occures when loading xhci_hcd, since I cannot find any error related on xhci_hcd when USB devices are recognized well, but As in the log, xhci_hcd throws some message, and it doesn`t apper that kind of log is a normal behavior.
[ 28.357544] xhci_hcd 0000:00:14.0: xHCI host not responding to stop endpoint command.
[ 28.357549] xhci_hcd 0000:00:14.0: Assuming host is dying, halting host.
[ 28.357584] xhci_hcd 0000:00:14.0: HC died; cleaning up
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-32-generic 3.13.0-32.57
ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
Uname: Linux 3.13.0-32-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: leebc 1944 F.... pulseaudio
/dev/snd/controlC0: leebc 1944 F.... pulseaudio
CurrentDesktop: Unity
Date: Mon Jul 28 17:01:40 2014
HibernationDevice: RESUME=UUID=fdb2dfff-b059-4b13-b905-540e8a48f5cf
InstallationDate: Installed on 2014-05-07 (81 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
Lsusb:
Bus 001 Device 002: ID 8087:8000 Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: LENOVO 20300
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic.efi.signed root=UUID=ac49d226-f98b-44a1-9922-ae0432cf8c85 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-32-generic N/A
linux-backports-modules-3.13.0-32-generic N/A
linux-firmware 1.127.5
SourcePackage: linux
StagingDrivers: rts5139
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/23/2013
dmi.bios.vendor: LENOVO
dmi.bios.version: 8BCN34WW(V3.01)
dmi.board.asset.tag: No Asset Tag
dmi.board.name: INVALID
dmi.board.vendor: LENOVO
dmi.board.version: 00000000INVALID
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo IdeaPad S310
dmi.modalias: dmi:bvnLENOVO:bvr8BCN34WW(V3.01):bd12/23/2013:svnLENOVO:pn20300:pvrLenovoIdeaPadS310:rvnLENOVO:rnINVALID:rvr00000000INVALID:cvnLENOVO:ct10:cvrLenovoIdeaPadS310:
dmi.product.name: 20300
dmi.product.version: Lenovo IdeaPad S310
dmi.sys.vendor: LENOVO
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References