kernel-packages team mailing list archive

[Dustin Kirkland  <dustin.kirkland@xxxxxxxxx>]

apport information

** Attachment added: "IwConfig.txt"
   https://bugs.launchpad.net/bugs/1350480/+attachment/4165989/+files/IwConfig.txt

** Description changed:

  The latest kernel update in Ubuntu 14.04 LTS (3.13.0-32.57) renders our
  Intel NUCs unbootable, when we cold boot and have USB devices (keyboard,
  mouse, USB/Ethernet adapter) connected.
  
  The 3.13.0-24.47 kernel does not exhibit this behavior.
  
- Our particular NUCs have the i5-3427U processor, which is the D53427RKE board (DC53427HYE kit).
- --- 
- ApportVersion: 2.14.1-0ubuntu3.2
- Architecture: amd64
- AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  ubuntu     1400 F.... pulseaudio
- DistroRelease: Ubuntu 14.04
- HibernationDevice: RESUME=UUID=37e4ff56-b945-4604-a94d-557bdf83e0b2
- InstallationDate: Installed on 2014-07-30 (0 days ago)
- InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
- Package: linux (not installed)
- ProcFB: 0 inteldrmfb
- ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic.efi.signed root=UUID=c0597da2-7d4a-4340-b85a-c7f96d8262d7 ro
- ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9
- RelatedPackageVersions:
-  linux-restricted-modules-3.13.0-24-generic N/A
-  linux-backports-modules-3.13.0-24-generic  N/A
-  linux-firmware                             1.127.5
- Tags:  trusty
- Uname: Linux 3.13.0-24-generic x86_64
- UpgradeStatus: No upgrade log present (probably fresh install)
- UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
- _MarkForUpload: True
- dmi.bios.date: 04/25/2013
- dmi.bios.vendor: Intel Corp.
- dmi.bios.version: RKPPT10H.86A.0017.2013.0425.1251
- dmi.board.asset.tag: To be filled by O.E.M.
- dmi.board.name: D53427RKE
- dmi.board.vendor: Intel Corporation
- dmi.board.version: G87790-403
- dmi.chassis.type: 3
- dmi.modalias: dmi:bvnIntelCorp.:bvrRKPPT10H.86A.0017.2013.0425.1251:bd04/25/2013:svn:pn:pvr:rvnIntelCorporation:rnD53427RKE:rvrG87790-403:cvn:ct3:cvr:
+ Our particular NUCs have the i5-3427U processor, which is the D53427RKE
+ board (DC53427HYE kit).
+ 
+ These reports seem to be related:
+ http://support.sundtek.com/index.php/topic,1600.0.html
+ http://en.it-usenet.org/thread/19505/17700/

** Tags removed: apport-collected trusty
** Tags added: orange-box

** Tags added: apport-collected trusty

** Description changed:

  The latest kernel update in Ubuntu 14.04 LTS (3.13.0-32.57) renders our
  Intel NUCs unbootable, when we cold boot and have USB devices (keyboard,
  mouse, USB/Ethernet adapter) connected.
  
  The 3.13.0-24.47 kernel does not exhibit this behavior.
  
  Our particular NUCs have the i5-3427U processor, which is the D53427RKE
  board (DC53427HYE kit).
  
  These reports seem to be related:
  http://support.sundtek.com/index.php/topic,1600.0.html
  http://en.it-usenet.org/thread/19505/17700/
+ --- 
+ ApportVersion: 2.14.1-0ubuntu3.2
+ Architecture: amd64
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  ubuntu     1400 F.... pulseaudio
+ DistroRelease: Ubuntu 14.04
+ HibernationDevice: RESUME=UUID=37e4ff56-b945-4604-a94d-557bdf83e0b2
+ InstallationDate: Installed on 2014-07-30 (0 days ago)
+ InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
+ Package: linux (not installed)
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic.efi.signed root=UUID=c0597da2-7d4a-4340-b85a-c7f96d8262d7 ro
+ ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9
+ RelatedPackageVersions:
+  linux-restricted-modules-3.13.0-24-generic N/A
+  linux-backports-modules-3.13.0-24-generic  N/A
+  linux-firmware                             1.127.5
+ Tags:  trusty
+ Uname: Linux 3.13.0-24-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 04/25/2013
+ dmi.bios.vendor: Intel Corp.
+ dmi.bios.version: RKPPT10H.86A.0017.2013.0425.1251
+ dmi.board.asset.tag: To be filled by O.E.M.
+ dmi.board.name: D53427RKE
+ dmi.board.vendor: Intel Corporation
+ dmi.board.version: G87790-403
+ dmi.chassis.type: 3
+ dmi.modalias: dmi:bvnIntelCorp.:bvrRKPPT10H.86A.0017.2013.0425.1251:bd04/25/2013:svn:pn:pvr:rvnIntelCorporation:rnD53427RKE:rvrG87790-403:cvn:ct3:cvr:

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1350480

Title:
  [REGRESSION] Kernel update renders Intel NUC (i5-3427) unbootable with
  USB devices plugged in

Status in “linux” package in Ubuntu:
  New

Bug description:
  The latest kernel update in Ubuntu 14.04 LTS (3.13.0-32.57) renders
  our Intel NUCs unbootable, when we cold boot and have USB devices
  (keyboard, mouse, USB/Ethernet adapter) connected.

  The 3.13.0-24.47 kernel does not exhibit this behavior.

  Our particular NUCs have the i5-3427U processor, which is the
  D53427RKE board (DC53427HYE kit).

  These reports seem to be related:
  http://support.sundtek.com/index.php/topic,1600.0.html
  http://en.it-usenet.org/thread/19505/17700/
  --- 
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  ubuntu     1400 F.... pulseaudio
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=37e4ff56-b945-4604-a94d-557bdf83e0b2
  InstallationDate: Installed on 2014-07-30 (0 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic.efi.signed root=UUID=c0597da2-7d4a-4340-b85a-c7f96d8262d7 ro
  ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-24-generic N/A
   linux-backports-modules-3.13.0-24-generic  N/A
   linux-firmware                             1.127.5
  Tags:  trusty
  Uname: Linux 3.13.0-24-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 04/25/2013
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: RKPPT10H.86A.0017.2013.0425.1251
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: D53427RKE
  dmi.board.vendor: Intel Corporation
  dmi.board.version: G87790-403
  dmi.chassis.type: 3
  dmi.modalias: dmi:bvnIntelCorp.:bvrRKPPT10H.86A.0017.2013.0425.1251:bd04/25/2013:svn:pn:pvr:rvnIntelCorporation:rnD53427RKE:rvrG87790-403:cvn:ct3:cvr:

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