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[Bug 1349108] Re: Disconnections problems each day after upgrade linux-firmware:amd64 (1.127.4, 1.127.5)

 

>From what I see in the logs the problem does look similar to bug
#1293569, in that the reason given for the disconnection is inactivity
and that reverting back to the -7 ucode seems to correct the issue,
except that the fix there doesn't seem to work for you. I think we're
going to need to collect some more data.

Please download http://people.canonical.com/~sforshee/wifi-debug, then
open a terminal and make that file executable ("chmod u+x wifi-debug" in
the directory where you downloaded the file). Run "sudo apt-get install
iw trace-cmd tcpdump" to install some needed tools, then run "./wifi-
debug -t -p". This will start collecting data. Leave it running until
you experience wireless problems, then press Enter to stop collecting
data (this collects a lot of data, so if this problem takes a long time
to happen you may want to periodically stop and restart wifi-debug as
long as the connection is stable as well).

Once the script finishes you should have a file named wifi-debug-
files.tar.gz. Please give me this file either via email or by uploading
it to some kind of online storage and providing me a link. I don't
suggest attaching it to this bug report.

Please note that this script will log your network activity and the
activity of other wireless clients on the same channel (though traffic
from other clients will be encrypted if connected to a protected
network), so anything you do on the wireless connection while it's
running will be captured. I won't be looking at the actual data sent
over the network, and anything sent over a secure SSL connection will
still be encrypted, but you may want to restrict your activity while the
script is running to avoid having any personal or confidential
information captured. If you aren't comfortable with having network
activity logged you can omit the -p option to wifi-debug. In that case
only mildly private information such as network addresses will be
collected, but that will also limit what I'm able to do to help you.

Thanks!

-- 
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https://bugs.launchpad.net/bugs/1349108

Title:
  Disconnections problems each day after upgrade linux-firmware:amd64
  (1.127.4, 1.127.5)

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Jul 27 13:15:28 HOSTNAME wpa_supplicant[1020]: wlan0: CTRL-EVENT-SCAN-STARTED 
  Jul 27 13:15:38 HOSTNAME wpa_supplicant[1020]: wlan0: CTRL-EVENT-DISCONNECTED bssid=a0:b1:c2:d3:e4:f5 reason=4 locally_generated=1
  Jul 27 13:15:38 HOSTNAME NetworkManager[955]: <warn> Connection disconnected (reason -4)
  Jul 27 13:15:38 HOSTNAME kernel: [61424.675959] cfg80211: Calling CRDA to update world regulatory domain
  Jul 27 13:15:38 HOSTNAME NetworkManager[955]: <info> (wlan0): supplicant interface state: completed -> disconnected
  Jul 27 13:15:38 HOSTNAME kernel: [61424.682734] cfg80211: World regulatory domain updated:
  Jul 27 13:15:38 HOSTNAME kernel: [61424.682741] cfg80211:   (start_freq - end_freq @ bandwidth), (max_antenna_gain, max_eirp)
  Jul 27 13:15:38 HOSTNAME kernel: [61424.682746] cfg80211:   (2402000 KHz - 2472000 KHz @ 40000 KHz), (300 mBi, 2000 mBm)
  Jul 27 13:15:38 HOSTNAME kernel: [61424.682750] cfg80211:   (2457000 KHz - 2482000 KHz @ 40000 KHz), (300 mBi, 2000 mBm)
  Jul 27 13:15:38 HOSTNAME kernel: [61424.682753] cfg80211:   (2474000 KHz - 2494000 KHz @ 20000 KHz), (300 mBi, 2000 mBm)
  Jul 27 13:15:38 HOSTNAME kernel: [61424.682756] cfg80211:   (5170000 KHz - 5250000 KHz @ 40000 KHz), (300 mBi, 2000 mBm)
  Jul 27 13:15:38 HOSTNAME kernel: [61424.682760] cfg80211:   (5735000 KHz - 5835000 KHz @ 40000 KHz), (300 mBi, 2000 mBm)
  Jul 27 13:15:38 HOSTNAME wpa_supplicant[1020]: wlan0: CTRL-EVENT-SCAN-STARTED 
  Jul 27 13:15:38 HOSTNAME NetworkManager[955]: <info> (wlan0): supplicant interface state: disconnected -> scanning
  Jul 27 13:15:39 HOSTNAME wpa_supplicant[1020]: wlan0: SME: Trying to authenticate with a0:b1:c2:d3:e4:f5 (SSID='SSIDNAME' freq=2437 MHz)
  Jul 27 13:15:39 HOSTNAME kernel: [61425.528312] wlan0: authenticate with a0:b1:c2:d3:e4:f5
  Jul 27 13:15:39 HOSTNAME kernel: [61425.530148] wlan0: send auth to a0:b1:c2:d3:e4:f5 (try 1/3)
  Jul 27 13:15:39 HOSTNAME NetworkManager[955]: <info> (wlan0): supplicant interface state: scanning -> authenticating
  Jul 27 13:15:39 HOSTNAME wpa_supplicant[1020]: wlan0: Trying to associate with a0:b1:c2:d3:e4:f5 (SSID='SSIDNAME' freq=2437 MHz)
  Jul 27 13:15:39 HOSTNAME kernel: [61425.538366] wlan0: authenticated
  Jul 27 13:15:39 HOSTNAME kernel: [61425.540490] wlan0: associate with a0:b1:c2:d3:e4:f5 (try 1/3)
  Jul 27 13:15:39 HOSTNAME NetworkManager[955]: <info> (wlan0): supplicant interface state: authenticating -> associating
  Jul 27 13:15:39 HOSTNAME NetworkManager[955]: <info> (wlan0): roamed from BSSID a0:b1:c2:d3:e4:f5 (SSIDNAME) to (none) ((none))
  Jul 27 13:15:39 HOSTNAME kernel: [61425.568127] wlan0: RX AssocResp from a0:b1:c2:d3:e4:f5 (capab=0x431 status=0 aid=2)
  Jul 27 13:15:39 HOSTNAME wpa_supplicant[1020]: wlan0: Associated with a0:b1:c2:d3:e4:f5
  Jul 27 13:15:39 HOSTNAME kernel: [61425.576541] wlan0: associated
  Jul 27 13:15:39 HOSTNAME NetworkManager[955]: <info> (wlan0): supplicant interface state: associating -> 4-way handshake
  Jul 27 13:15:40 HOSTNAME wpa_supplicant[1020]: wlan0: CTRL-EVENT-DISCONNECTED bssid=a0:b1:c2:d3:e4:f5 reason=4 locally_generated=1
  Jul 27 13:15:40 HOSTNAME wpa_supplicant[1020]: wlan0: WPA: 4-Way Handshake failed - pre-shared key may be incorrect
  Jul 27 13:15:40 HOSTNAME wpa_supplicant[1020]: wlan0: CTRL-EVENT-SSID-TEMP-DISABLED id=0 ssid="SSIDNAME" auth_failures=1 duration=10
  Jul 27 13:15:40 HOSTNAME NetworkManager[955]: <warn> Connection disconnected (reason -4)
  Jul 27 13:15:40 HOSTNAME kernel: [61426.610886] cfg80211: Calling CRDA to update world regulatory domain
  Jul 27 13:15:40 HOSTNAME kernel: [61426.616505] cfg80211: World regulatory domain updated:
  Jul 27 13:15:40 HOSTNAME kernel: [61426.616512] cfg80211:   (start_freq - end_freq @ bandwidth), (max_antenna_gain, max_eirp)
  Jul 27 13:15:40 HOSTNAME kernel: [61426.616517] cfg80211:   (2402000 KHz - 2472000 KHz @ 40000 KHz), (300 mBi, 2000 mBm)
  Jul 27 13:15:40 HOSTNAME kernel: [61426.616520] cfg80211:   (2457000 KHz - 2482000 KHz @ 40000 KHz), (300 mBi, 2000 mBm)
  Jul 27 13:15:40 HOSTNAME kernel: [61426.616524] cfg80211:   (2474000 KHz - 2494000 KHz @ 20000 KHz), (300 mBi, 2000 mBm)
  Jul 27 13:15:40 HOSTNAME kernel: [61426.616527] cfg80211:   (5170000 KHz - 5250000 KHz @ 40000 KHz), (300 mBi, 2000 mBm)
  Jul 27 13:15:40 HOSTNAME kernel: [61426.616530] cfg80211:   (5735000 KHz - 5835000 KHz @ 40000 KHz), (300 mBi, 2000 mBm)
  Jul 27 13:15:40 HOSTNAME NetworkManager[955]: <info> (wlan0): supplicant interface state: 4-way handshake -> disconnected
  Jul 27 13:15:40 HOSTNAME NetworkManager[955]: <info> Activation (wlan0/wireless): disconnected during association, asking for new key.
  Jul 27 13:15:40 HOSTNAME NetworkManager[955]: <info> (wlan0): device state change: activated -> need-auth (reason 'supplicant-disconnect') [100 60 8]
  Jul 27 13:15:40 HOSTNAME NetworkManager[955]: <info> NetworkManager state is now CONNECTING
  Jul 27 11:08:35 HOSTNAME whoopsie[1194]: online
  Jul 27 13:15:40 HOSTNAME whoopsie[1194]: offline
  Jul 27 13:15:40 HOSTNAME dbus[783]: [system] Activating service name='org.freedesktop.nm_dispatcher' (using servicehelper)
  Jul 27 13:15:40 HOSTNAME dbus[783]: [system] Successfully activated service 'org.freedesktop.nm_dispatcher'
  Jul 27 13:15:40 HOSTNAME NetworkManager[955]: <info> (wlan0): supplicant interface state: disconnected -> inactive
  Jul 27 13:15:41 HOSTNAME dbus[783]: [system] Activating service name='org.freedesktop.hostname1' (using servicehelper)
  Jul 27 13:15:41 HOSTNAME dbus[783]: [system] Successfully activated service 'org.freedesktop.hostname1'
  Jul 27 13:16:49 HOSTNAME kernel: [61496.035492] CIFS VFS: Server 10.100.1.111 has not responded in 120 seconds. Reconnecting...
  Jul 27 13:17:01 HOSTNAME CRON[11177]: (root) CMD (   cd / && run-parts --report /etc/cron.hourly)
  Jul 27 13:17:40 HOSTNAME NetworkManager[955]: <warn> No agents were available for this request.
  Jul 27 13:17:40 HOSTNAME NetworkManager[955]: <info> (wlan0): device state change: need-auth -> failed (reason 'no-secrets') [60 120 7]
  Jul 27 13:17:40 HOSTNAME NetworkManager[955]: <info> NetworkManager state is now DISCONNECTED
  Jul 27 13:17:40 HOSTNAME NetworkManager[955]: <info> Marking connection 'SSIDNAME' invalid.
  Jul 27 13:17:40 HOSTNAME NetworkManager[955]: <warn> Activation (wlan0) failed for connection 'SSIDNAME'
  Jul 27 13:17:40 HOSTNAME NetworkManager[955]: <info> (wlan0): device state change: failed -> disconnected (reason 'none') [120 30 0]
  Jul 27 13:17:40 HOSTNAME NetworkManager[955]: <info> (wlan0): deactivating device (reason 'none') [0]
  Jul 27 13:17:40 HOSTNAME NetworkManager[955]: <info> (wlan0): canceled DHCP transaction, DHCP client pid 9582
  Jul 27 13:17:40 HOSTNAME NetworkManager[955]: <warn> DNS: plugin dnsmasq update failed
  Jul 27 13:17:40 HOSTNAME NetworkManager[955]: <info> Removing DNS information from /sbin/resolvconf
  Jul 27 13:17:40 HOSTNAME avahi-daemon[1004]: ...
  Jul 27 13:17:40 HOSTNAME dnsmasq[1844]: configuration des serveurs amonts à partir de DBus
  Jul 27 13:17:40 HOSTNAME kernel: [61546.939056] IPv6: ADDRCONF(NETDEV_UP): wlan0: link is not ready

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-firmware 1.127.5
  ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
  Uname: Linux 3.13.0-32-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Sun Jul 27 15:02:54 2014
  Dependencies:
   
  InstallationDate: Installed on 2014-06-18 (38 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  PackageArchitecture: all
  SourcePackage: linux-firmware
  UpgradeStatus: No upgrade log present (probably fresh install)
  --- 
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  aneveux    2049 F.... pulseaudio
   /dev/snd/controlC1:  aneveux    2049 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=1d1c93b9-14d0-4000-8cf0-ac4fe9e85fc2
  InstallationDate: Installed on 2014-07-29 (1 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: Notebook W65_67SZ
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic root=UUID=2b61d1cc-dfcb-484e-aeaa-4088e4585e12 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-32-generic N/A
   linux-backports-modules-3.13.0-32-generic  N/A
   linux-firmware                             1.127.5
  Tags:  trusty
  Uname: Linux 3.13.0-32-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 12/04/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1.03.03
  dmi.board.asset.tag: Tag 12345
  dmi.board.name: W65_67SZ
  dmi.board.vendor: Notebook
  dmi.board.version: Not Applicable
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: Notebook
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.03.03:bd12/04/2013:svnNotebook:pnW65_67SZ:pvrNotApplicable:rvnNotebook:rnW65_67SZ:rvrNotApplicable:cvnNotebook:ct9:cvrN/A:
  dmi.product.name: W65_67SZ
  dmi.product.version: Not Applicable
  dmi.sys.vendor: Notebook

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References