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[Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset

 

I have a Dell Latitude E7240 with the same problem of erratic mouse
"jumps" and clicks, reported in the logs as:

psmouse serio1: GlidePoint at isa0060/serio1/input0 lost sync at byte 1
psmouse serio1: GlidePoint at isa0060/serio1/input0 - driver resynced.

I tried booting with i8042.reset, which did not help.

However, the odd thing is that I plugged in a USB mouse and, after
having removed it, the 'mouse jumps' behaviour stopped. I've also lost
two-finger scrolling.

The plugged-in mouse was:

input: Microsoft Microsoft® 2.4GHz Transceiver v5.0 as /devices/pci0000:00/0000:00:14.0/usb1/1-2/
1-2:1.0/0003:045E:074F.0003/input/input21
hid-generic 0003:045E:074F.0003: input,hidraw2: USB HID v1.11 Mouse [Microsoft Microsoft® 2.4GHz 
Transceiver v5.0] on usb-0000:00:14.0-2/input0

synclient returns:

    VertTwoFingerScroll     = 1

Notice that the mouse wheel scrolling was also very erratic, but it was
an old device and it might have been broken. Anyhow, this makes me think
the "lost sync" problem might be related to some sort of "multi-touch"
situation where one finger on the trackpad is wrongly interpreted as two
and odd behaviour follows.

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https://bugs.launchpad.net/bugs/1258837

Title:
  [Dell Latitude E7440] ALPS touchpad keeps having state reset

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  The mouse cursor keeps on jumping around, and these messages appear in the log when it happens:
  Dec  7 21:57:26 wyvern kernel: [  648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1
  Dec  7 21:57:26 wyvern kernel: [  648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1
  Dec  7 21:57:26 wyvern kernel: [  648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced.
  Dec  7 21:57:26 wyvern kernel: [  648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1
  Dec  7 21:57:26 wyvern kernel: [  648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced.

  The touchpad is recognised as a "AlpsPS/2 ALPS DualPoint TouchPad".
  This is occurring with Ubuntu 13.10, though I have also seen this
  behaviour in the version of Linux Mint based on Ubuntu 13.04.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: linux-image-3.11.0-14-generic 3.11.0-14.21
  ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7
  Uname: Linux 3.11.0-14-generic x86_64
  ApportVersion: 2.12.5-0ubuntu2.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  allanc     1852 F.... pulseaudio
   /dev/snd/controlC0:  allanc     1852 F.... pulseaudio
  Date: Sat Dec  7 22:19:22 2013
  HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec
  InstallationDate: Installed on 2013-12-07 (0 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  MachineType: Dell Inc. Latitude E7440
  MarkForUpload: True
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-14-generic N/A
   linux-backports-modules-3.11.0-14-generic  N/A
   linux-firmware                             1.116
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/14/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A03
  dmi.board.name: 07F3F4
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.name: Latitude E7440
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

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