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[Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset

 

Might be related to Lorenzo's  thought: the random jumping and clicking
only happen when the touchpad is treated as touchpad. I haven't had any
problem when loading the touchpad driver as a simple mouse (no
scrolling, tapping, multitouch, ... for the touchpad):

sudo modprobe -r psmouse
sudo modprobe psmouse proto=imps

I also found that whenever the touchpad started behaving badly (lots of
"lost sync" messages), reloading the driver seems to reset it back to be
good for a long while:

sudo modprobe -r psmouse
sudo modprobe psmouse

About keyboard input, it might be hardware (pretty common for Dell). I
have an E6440 that I can easily reproduce the key repititions by hitting
the keys in a certain way (e.g. tapping a key straight down lightly
while relaxing my finger). It looks a lot like the "bounce" effect in
the old desktop keyboards, perhaps Dell didn't put in good-enough
bounce-filtering. I can reproduce the same problem in Windows and
FreeDOS. My E7440 also had that problem initially (although not as easy
to produce as the E6440), but not after Dell replaced the keyboard
(together with the touchpad).

One solution for the keyboard repetition is to set the Bounce rate:
Universal Access > Typing > Bounce Keys > Acceptance delay. You will
have to experiment to find the right rate that work for you without
missing intentional repetition (especially when smashing the keys when
playing games). What works for my E6440 is to drag the delay all the way
to shortest, then move the slider to the right (long) twice using the
"right arrow" key.

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https://bugs.launchpad.net/bugs/1258837

Title:
  [Dell Latitude E7440] ALPS touchpad keeps having state reset

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  The mouse cursor keeps on jumping around, and these messages appear in the log when it happens:
  Dec  7 21:57:26 wyvern kernel: [  648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1
  Dec  7 21:57:26 wyvern kernel: [  648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1
  Dec  7 21:57:26 wyvern kernel: [  648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced.
  Dec  7 21:57:26 wyvern kernel: [  648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1
  Dec  7 21:57:26 wyvern kernel: [  648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced.

  The touchpad is recognised as a "AlpsPS/2 ALPS DualPoint TouchPad".
  This is occurring with Ubuntu 13.10, though I have also seen this
  behaviour in the version of Linux Mint based on Ubuntu 13.04.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: linux-image-3.11.0-14-generic 3.11.0-14.21
  ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7
  Uname: Linux 3.11.0-14-generic x86_64
  ApportVersion: 2.12.5-0ubuntu2.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  allanc     1852 F.... pulseaudio
   /dev/snd/controlC0:  allanc     1852 F.... pulseaudio
  Date: Sat Dec  7 22:19:22 2013
  HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec
  InstallationDate: Installed on 2013-12-07 (0 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  MachineType: Dell Inc. Latitude E7440
  MarkForUpload: True
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-14-generic N/A
   linux-backports-modules-3.11.0-14-generic  N/A
   linux-firmware                             1.116
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/14/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A03
  dmi.board.name: 07F3F4
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.name: Latitude E7440
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

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References