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[Bug 1349572] Re: Wireless network disconnections on Dell XPS 13

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: Seth Forshee <seth.forshee+lp@xxxxxxxxxxxxx>
Date: Thu, 31 Jul 2014 21:10:31 -0000
Reply-to: Bug 1349572 <1349572@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
I'm still in the process of looking through the data you sent me.
Everything I've seen so far points to loss of beacons from the AP, but
if wireless on your phone continues to work then I have to think the AP
is sending beacons. The second dump is interesting because it shows
associations followed almost immediately by beacon loss messages which
lead to disassociation.

One thing you can try while I continue looking at the data is to test a
newer kernel version to see if you still have problems there. We have
builds that you can download and install at http://kernel.ubuntu.com
/~kernel-ppa/mainline/, with the newest kernel currently being 3.16-rc7:

http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.16-rc7-utopic/

You should just need to download the linux-image-*-generic_*amd64.deb
and install it (sudo dpkg -i <filename>), then reboot into the new
kernel. This should also cause you to use the newer -9 firmware, so if
you find this kernel works well I'd be curious to know if it still works
well with the -8 firmware. You can test this by moving/renaming
/lib/firmware/iwlwifi-7260-9.ucode and running 'sudo modprobe -r
iwlwifi; sudo modprobe iwlwifi'. Thanks!

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https://bugs.launchpad.net/bugs/1349572

Title:
  Wireless network disconnections on Dell XPS 13

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  With kernel 3.13.0.30 and 22.1.7.0, there are lots of wireless disconnections.
  Tested also with kernel 3.13.0.32 and 22.24.8.0 , also lots of wireles disconnections. 

  The AP is an ASL-26555 from Movistar(Spain). Firmware version:
  v2.0.0.51B_ESv6

  Seems that when the computer is working for some time it is more easy
  to reproduce this beahviour.

  Added this bug as sugested in #1293569, comment #91.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-30-generic 3.13.0-30.55
  ProcVersionSignature: Ubuntu 3.13.0-30.55-generic 3.13.11.2
  Uname: Linux 3.13.0-30-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  marcel     2611 F.... pulseaudio
   /dev/snd/controlC0:  marcel     2611 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Mon Jul 28 22:20:19 2014
  HibernationDevice: RESUME=UUID=01981495-0235-4fdf-b7c6-c6191e986cec
  InstallationDate: Installed on 2014-01-23 (186 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  MachineType: Dell Inc. XPS13 9333
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-30-generic root=UUID=9d324637-b4a0-4800-a447-d17e20b708f3 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-30-generic N/A
   linux-backports-modules-3.13.0-30-generic  N/A
   linux-firmware                             1.127.5
  SourcePackage: linux
  UpgradeStatus: Upgraded to trusty on 2014-04-17 (101 days ago)
  dmi.bios.date: 12/11/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A02
  dmi.board.name: 0GFTRT
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: 0.1
  dmi.modalias: dmi:bvnDellInc.:bvrA02:bd12/11/2013:svnDellInc.:pnXPS139333:pvr:rvnDellInc.:rn0GFTRT:rvrA00:cvnDellInc.:ct8:cvr0.1:
  dmi.product.name: XPS13 9333
  dmi.sys.vendor: Dell Inc.
  --- 
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  marcel     2644 F.... pulseaudio
   /dev/snd/controlC0:  marcel     2644 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=01981495-0235-4fdf-b7c6-c6191e986cec
  InstallationDate: Installed on 2014-01-23 (187 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  MachineType: Dell Inc. XPS13 9333
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic root=UUID=9d324637-b4a0-4800-a447-d17e20b708f3 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-32-generic N/A
   linux-backports-modules-3.13.0-32-generic  N/A
   linux-firmware                             1.127.5
  Tags:  trusty
  Uname: Linux 3.13.0-32-generic x86_64
  UpgradeStatus: Upgraded to trusty on 2014-04-17 (103 days ago)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers
  _MarkForUpload: True
  dmi.bios.date: 12/11/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A02
  dmi.board.name: 0GFTRT
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: 0.1
  dmi.modalias: dmi:bvnDellInc.:bvrA02:bd12/11/2013:svnDellInc.:pnXPS139333:pvr:rvnDellInc.:rn0GFTRT:rvrA00:cvnDellInc.:ct8:cvr0.1:
  dmi.product.name: XPS13 9333
  dmi.sys.vendor: Dell Inc.
  --- 
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  marcel     2644 F.... pulseaudio
   /dev/snd/controlC0:  marcel     2644 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=01981495-0235-4fdf-b7c6-c6191e986cec
  InstallationDate: Installed on 2014-01-23 (187 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  MachineType: Dell Inc. XPS13 9333
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic root=UUID=9d324637-b4a0-4800-a447-d17e20b708f3 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-32-generic N/A
   linux-backports-modules-3.13.0-32-generic  N/A
   linux-firmware                             1.127.5
  Tags:  trusty
  Uname: Linux 3.13.0-32-generic x86_64
  UpgradeStatus: Upgraded to trusty on 2014-04-17 (103 days ago)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers
  _MarkForUpload: True
  dmi.bios.date: 12/11/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A02
  dmi.board.name: 0GFTRT
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: 0.1
  dmi.modalias: dmi:bvnDellInc.:bvrA02:bd12/11/2013:svnDellInc.:pnXPS139333:pvr:rvnDellInc.:rn0GFTRT:rvrA00:cvnDellInc.:ct8:cvr0.1:
  dmi.product.name: XPS13 9333
  dmi.sys.vendor: Dell Inc.

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References

[Bug 1349572] [NEW] Wireless network disconnections on Dell XPS 13
From: Marcel Miguel, 2014-07-28