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[Bug 1351882] Re: BlueTooth not working on Asus N550JV, Error on boot

 

heinvdm, thank you for reporting this and helping make Ubuntu better. As per http://www.asus.com/Notebooks_Ultrabooks/N550JV/HelpDesk_Download/ an update to your BIOS is available (208). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything?  If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report. As well, you don't have to create a new
bug report.

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Once the BIOS is updated, then please mark this report Status Confirmed.

Thank you for your understanding.

** Tags added: bios-outdated-208

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

** Summary changed:

- BlueTooth not working on Asus N550JV, Error on boot
+ [Asus N550JV] Bluetooth error on boot

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https://bugs.launchpad.net/bugs/1351882

Title:
  [Asus N550JV] Bluetooth error on boot

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Error during boot :

  syslog:Aug  3 14:03:40 hein-wide kernel: [   13.264502] Bluetooth: Error in firmware loading err = -110,len = 448, size = 4096
  syslog:Aug  3 14:03:40 hein-wide kernel: [   13.264546] Bluetooth: Loading patch file failed

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-32-generic 3.13.0-32.57
  ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
  Uname: Linux 3.13.0-32-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  heinvdm    3189 F.... pulseaudio
   /dev/snd/controlC1:  heinvdm    3189 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Sun Aug  3 14:22:31 2014
  InstallationDate: Installed on 2013-12-11 (234 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  MachineType: ASUSTeK COMPUTER INC. N550JV
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic.efi.signed root=UUID=2db2fc6a-7c0f-4b64-b16b-139f19b9a4e6 ro quiet splash acpi_osi= vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-32-generic N/A
   linux-backports-modules-3.13.0-32-generic  N/A
   linux-firmware                             1.127.5
  SourcePackage: linux
  StagingDrivers: rts5139
  UpgradeStatus: Upgraded to trusty on 2014-05-23 (72 days ago)
  dmi.bios.date: 08/07/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: N550JV.206
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: N550JV
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN550JV.206:bd08/07/2013:svnASUSTeKCOMPUTERINC.:pnN550JV:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnN550JV:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: N550JV
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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