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Message #74293
[Bug 1352379] Re: Network broken after resume
Jeroen van der Ham, thank you for reporting this and helping make Ubuntu better. As per http://www.dell.com/support/home/us/en/04/product-support/product/optiplex-7010/drivers an update to your BIOS is available (A18). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report. As well, you don't have to create a new
bug report.
For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.
Once the BIOS is updated, then please mark this report Status Confirmed.
Thank you for your understanding.
** Attachment removed: "lspci-vnvn.log"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1352379/+attachment/4169575/+files/lspci-vnvn.log
** Attachment removed: "version.log"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1352379/+attachment/4169576/+files/version.log
** Tags added: bios-outdated-a18
** Changed in: linux (Ubuntu)
Importance: Undecided => Low
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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https://bugs.launchpad.net/bugs/1352379
Title:
Network broken after resume
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
We use Dell Optiplex 7010 machines in our student lab. These machines
are capable of suspending and resuming, so that we don't waste power
during the night. In our lab we also use LDAP authentication for the
students. The problem is that networking is disabled once the machine
is resumed after a suspend. Because of the LDAP authentication,
networking is required for authentication, thus we cannot login to the
machine after a suspend. A "work-around" to restart network-manager is
therefor not an option.
I have tried numerous things,
* creating a file /etc/pm/config.d/network-resume with the content "SUSPEND_MODULE="e1000e"
Outcome: This seems to break the suspend functionality. When manually
entering "suspend" it goes directly to the lock screen. The networking
is still disabled, so I cannot log in.
* creating a file /etc/pm/sleep.d/network-resume with
#!/bin/sh
case ${1} in
resume|thaw)
nmcli nm sleep false
;;
esac
Outcome: Manually suspending works, resume only works when pressing
the power button. Once resumed the networking is still disabled, and
thus I cannot log in.
* creating a file in /etc/pm/sleep.d with
#!/bin/sh
case "${1}" in
resume|thaw)
restart network-manager
;;
esac
Outcome: Manually suspending works, resume only works when pressing the power button. Once resumed the networking is still disabled, and thus I cannot log in. After about a full minute networking is restored and I can log in.
---
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: lightdm 1285 F.... pulseaudio
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=5f5a9253-499b-4d0a-a0ea-903335a5222f
InstallationDate: Installed on 2014-07-08 (27 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
IwConfig:
eth0 no wireless extensions.
lo no wireless extensions.
MachineType: Dell Inc. OptiPlex 7010
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-30-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.13.0-30.55-generic 3.13.11.2
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-3.13.0-30-generic N/A
linux-backports-modules-3.13.0-30-generic N/A
linux-firmware 1.127.4
RfKill:
Tags: trusty
Uname: Linux 3.13.0-30-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
_MarkForUpload: True
dmi.bios.date: 03/25/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A13
dmi.board.name: 0MN1TX
dmi.board.vendor: Dell Inc.
dmi.board.version: A01
dmi.chassis.type: 16
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA13:bd03/25/2013:svnDellInc.:pnOptiPlex7010:pvr01:rvnDellInc.:rn0MN1TX:rvrA01:cvnDellInc.:ct16:cvr:
dmi.product.name: OptiPlex 7010
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
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References