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Message #75206
[Bug 1355441] Re: Wifi dropping
Could you collect some more information for me? Please download this
script:
http://people.canonical.com/~sforshee/wifi-debug
Then open a terminal, navigate to the directory where you saved the
script, and make it executable (chmod +x wifi-debug). Then run 'sudo
./wifi-debug -p -t'. Once you see the "Collecting data ..." line, wait
until you experience a disconnection, then press Enter to terminate the
script. Please send me the wifi-debug-files.tar.gz file it creates. This
file may contain some private data, so you may not want to attach it to
this bug. In that case you can email it to me or place it in some other
location where I can download the file.
If the problem takes a long time to occur, you may want to stop and
restart the script periodically to keep the amount of collected data
down to a reasonable size.
Note that the script will capture network data transferred over the
wireless interface, so you probably want to avoid any activity which
sends any private data on the network (though data sent over TLS/SSL
connections will be encrypted in the capture). Other wireless traffic on
the same channel may also be collected, though on a secure network
traffic belonging to other clients will be encrypted. If you are
uncomfortable with this you can omit the -p option to wifi-debug, though
this will limit my ability to diagnose your issue.
Thanks!
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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https://bugs.launchpad.net/bugs/1355441
Title:
Wifi dropping
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
Environment
Lenovo T440s
Ubuntu 14.04
Kernel: 3.13.0-32-generic #57-Ubuntu SMP x86_64
Firmware version: Aug 11 14:17:58 dave kernel: [ 3.336421] iwlwifi 0000:03:00.0: loaded firmware version 22.1.7.0 op_mode iwlmvm
# I have also tried version 22.1.8.0
sudo lshw -C network
description: Wireless interface
product: Wireless 7260
vendor: Intel Corporation
physical id: 0
bus info: pci@0000:03:00.0
logical name: wlan0
version: 83
serial: e8:2a:ea:b3:5a:1f
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
configuration: broadcast=yes driver=iwlwifi driverversion=3.13.0-32-generic firmware=22.1.7.0 ip=192.168.1.121 latency=0 link=yes multicast=yes wireless=IEEE 802.11abgn
resources: irq:61 memory:f0400000-f0401fff
sudo iwconfig:
wlan0 IEEE 802.11abgn ESSID:"nfu2"
Mode:Managed Frequency:2.437 GHz Access Point: 68:7F:74:A2:56:27
Bit Rate=54 Mb/s Tx-Power=16 dBm
Retry long limit:7 RTS thr:off Fragment thr:off
Encryption key:off
Power Management:off
Link Quality=70/70 Signal level=-22 dBm
Rx invalid nwid:0 Rx invalid crypt:0 Rx invalid frag:0
Tx excessive retries:0 Invalid misc:119 Missed beacon:0
grep wifi /var/log/syslog:
Aug 11 14:17:58 dave kernel: [ 3.336421] iwlwifi 0000:03:00.0: loaded firmware version 22.1.7.0 op_mode iwlmvm
(30x of these:) Aug 11 16:52:15 dave kernel: [ 9256.926634] iwlwifi 0000:03:00.0 wlan0: disabling VHT as WMM/QoS is not supported by the AP
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-32-generic 3.13.0-32.57
ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
Uname: Linux 3.13.0-32-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC2: dave 1907 F.... pulseaudio
/dev/snd/controlC0: dave 1907 F.... pulseaudio
CurrentDesktop: Unity
Date: Mon Aug 11 16:46:39 2014
HibernationDevice: RESUME=UUID=b447ca85-41cc-44f1-b4b4-8a44bf215053
InstallationDate: Installed on 2014-07-21 (21 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: LENOVO 20AQCTO1WW
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic.efi.signed root=UUID=a5f87e7d-a068-4cf1-94c5-0a4d068328f4 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-32-generic N/A
linux-backports-modules-3.13.0-32-generic N/A
linux-firmware 1.127.5
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/20/2014
dmi.bios.vendor: LENOVO
dmi.bios.version: GJET77WW (2.27 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20AQCTO1WW
dmi.board.vendor: LENOVO
dmi.board.version: SDK0E50512 STD
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvrGJET77WW(2.27):bd05/20/2014:svnLENOVO:pn20AQCTO1WW:pvrThinkPadT440s:rvnLENOVO:rn20AQCTO1WW:rvrSDK0E50512STD:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 20AQCTO1WW
dmi.product.version: ThinkPad T440s
dmi.sys.vendor: LENOVO
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