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[Bug 1300386] Re: Network manager fails to find bluetooth 'modem' for dun connection in saucy and trusty

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: Sergio Callegari <sergio.callegari@xxxxxxxxx>
Date: Tue, 12 Aug 2014 16:02:54 -0000
Reply-to: Bug 1300386 <1300386@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
apport information

** Tags added: apport-collected trusty

** Description changed:

  Working on kubuntu saucy 64bit. Trying to connect to the internet via an
  UMTS phone that is DUN capable over bluetooth (Samsung galaxy)
  
  Setting up things manually, i.e.
  
  bring up rfcomm via rfcomm command
  use kppp to connect
  
  the phone can provide internet access just fine.
  
  Trying to do the same with network-manager does not work.
  
  I have the profile set up in a file in /etc/NetworkManager/system-
  connections/
  
  when I try to connect, things start just fine. Connection confirmation
  is asked on the phone and the rfcomm interface is brought up. However,
  network manager says that it fails to find the modem. In syslog I get:
  
  Mar 31 20:44:00 zagar NetworkManager[1149]: <info> Activation (6C:83:36:31:D9:FE) starting connection 'TIM Maxxi Alice/Internet'
  Mar 31 20:44:00 zagar NetworkManager[1149]: <info> (6C:83:36:31:D9:FE): device state change: disconnected -> prepare (reason 'none') [30 40 0]
  Mar 31 20:44:00 zagar NetworkManager[1149]: <info> Activation (6C:83:36:31:D9:FE) Stage 1 of 5 (Device Prepare) scheduled...
  Mar 31 20:44:00 zagar NetworkManager[1149]: <info> Activation (6C:83:36:31:D9:FE) Stage 1 of 5 (Device Prepare) started...
  Mar 31 20:44:00 zagar NetworkManager[1149]: <info> Activation (6C:83:36:31:D9:FE) Stage 2 of 5 (Device Configure) scheduled...
  Mar 31 20:44:00 zagar NetworkManager[1149]: <info> Activation (6C:83:36:31:D9:FE) Stage 1 of 5 (Device Prepare) complete.
  Mar 31 20:44:00 zagar NetworkManager[1149]: <info> Activation (6C:83:36:31:D9:FE) Stage 2 of 5 (Device Configure) starting...
  Mar 31 20:44:00 zagar NetworkManager[1149]: <info> (6C:83:36:31:D9:FE): device state change: prepare -> config (reason 'none') [40 50 0]
  Mar 31 20:44:00 zagar NetworkManager[1149]: <info> Activation (6C:83:36:31:D9:FE) Stage 2 of 5 (Device Configure) complete.
  Mar 31 20:44:05 zagar NetworkManager[1149]: <info> Activation (6C:83:36:31:D9:FE 6C:83:36:31:D9:FE/bluetooth) Stage 2 of 5 (Device Configure) successful.  Will connect via DUN.
  Mar 31 20:44:05 zagar NetworkManager[1149]: <info> Activation (6C:83:36:31:D9:FE/bluetooth) Stage 2 of 5 (Device Configure) waiting for modem to appear.
  Mar 31 20:44:36 zagar NetworkManager[1149]: <info> (6C:83:36:31:D9:FE): device state change: config -> failed (reason 'modem-not-found') [50 120 43]
  Mar 31 20:44:36 zagar NetworkManager[1149]: <warn> Activation (6C:83:36:31:D9:FE) failed for connection 'TIM Maxxi Alice/Internet'
  Mar 31 20:44:36 zagar NetworkManager[1149]: <info> (6C:83:36:31:D9:FE): device state change: failed -> disconnected (reason 'none') [120 30 0]
  Mar 31 20:44:36 zagar NetworkManager[1149]: <info> (6C:83:36:31:D9:FE): deactivating device (reason 'none') [0]
  
  Note that after the 'device configure' phase, giving the rfcomm command
  on the console shows the rfcomm interface up and alive.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: network-manager 0.9.8.0-0ubuntu22
  ProcVersionSignature: Ubuntu 3.11.0-19.33-generic 3.11.10.5
  Uname: Linux 3.11.0-19-generic x86_64
  ApportVersion: 2.12.5-0ubuntu2.2
  Architecture: amd64
  Date: Mon Mar 31 20:48:29 2014
  EcryptfsInUse: Yes
  IfupdownConfig:
   # interfaces(5) file used by ifup(8) and ifdown(8)
   auto lo
   iface lo inet loopback
  InstallationDate: Installed on 2013-12-12 (108 days ago)
  InstallationMedia: Kubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  IpRoute:
   default via 10.143.1.254 dev eth1  proto static 
   10.143.0.0/19 dev eth1  proto kernel  scope link  src 10.143.20.139  metric 1
  MarkForUpload: True
  NetworkManager.state:
   [main]
   NetworkingEnabled=true
   WirelessEnabled=true
   WWANEnabled=true
   WimaxEnabled=true
  SourcePackage: network-manager
  UpgradeStatus: No upgrade log present (probably fresh install)
  nmcli-dev:
   DEVICE     TYPE              STATE         DBUS-PATH                                  
   6C:83:36:31:D9:FE bluetooth         disconnected  /org/freedesktop/NetworkManager/Devices/9  
   eth1       802-3-ethernet    connected     /org/freedesktop/NetworkManager/Devices/7  
   wlan0      802-11-wireless   disconnected  /org/freedesktop/NetworkManager/Devices/2  
   eth0       802-3-ethernet    unavailable   /org/freedesktop/NetworkManager/Devices/1
  nmcli-nm:
   RUNNING         VERSION    STATE           NET-ENABLED   WIFI-HARDWARE   WIFI       WWAN-HARDWARE   WWAN      
   running         0.9.8.0    connected       enabled       enabled         enabled    enabled         disabled
+ --- 
+ ApportVersion: 2.14.1-0ubuntu3.3
+ Architecture: amd64
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC1:  callegar   2789 F.... pulseaudio
+                       callegar   3227 F.... pulseaudio
+  /dev/snd/controlC0:  callegar   2789 F.... pulseaudio
+                       callegar   3227 F.... pulseaudio
+ CurrentDesktop: KDE
+ DistroRelease: Ubuntu 14.04
+ EcryptfsInUse: Yes
+ HibernationDevice: RESUME=UUID=c7dd5aac-abad-4cd0-9cac-552d49960853
+ InstallationDate: Installed on 2013-12-12 (242 days ago)
+ InstallationMedia: Kubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
+ MachineType: Notebook W740SU
+ Package: linux (not installed)
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-33-generic root=/dev/mapper/zagar_ssd--vg-root ro quiet splash resume=/dev/zagar_hd-vg/swap_1 acpi_backlight=vendor vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.13.0-33.58-generic 3.13.11.4
+ RelatedPackageVersions:
+  linux-restricted-modules-3.13.0-33-generic N/A
+  linux-backports-modules-3.13.0-33-generic  N/A
+  linux-firmware                             1.127.5
+ Tags:  trusty
+ Uname: Linux 3.13.0-33-generic x86_64
+ UpgradeStatus: Upgraded to trusty on 2014-05-06 (98 days ago)
+ UserGroups: adm cdrom dialout dip fuse lpadmin plugdev sambashare sudo vboxusers video
+ _MarkForUpload: True
+ dmi.bios.date: 10/02/2013
+ dmi.bios.vendor: American Megatrends Inc.
+ dmi.bios.version: 4.6.5
+ dmi.board.asset.tag: Tag 12345
+ dmi.board.name: W740SU
+ dmi.board.vendor: Notebook
+ dmi.board.version: Not Applicable
+ dmi.chassis.asset.tag: No Asset Tag
+ dmi.chassis.type: 9
+ dmi.chassis.vendor: Notebook
+ dmi.chassis.version: N/A
+ dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd10/02/2013:svnNotebook:pnW740SU:pvrNotApplicable:rvnNotebook:rnW740SU:rvrNotApplicable:cvnNotebook:ct9:cvrN/A:
+ dmi.product.name: W740SU
+ dmi.product.version: Not Applicable
+ dmi.sys.vendor: Notebook

** Attachment added: "AlsaInfo.txt"
   https://bugs.launchpad.net/bugs/1300386/+attachment/4175727/+files/AlsaInfo.txt

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https://bugs.launchpad.net/bugs/1300386

Title:
  Network manager fails to find bluetooth 'modem' for dun connection in
  saucy and trusty

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Working on kubuntu saucy 64bit. Trying to connect to the internet via
  an UMTS phone that is DUN capable over bluetooth (Samsung galaxy)

  Setting up things manually, i.e.

  bring up rfcomm via rfcomm command
  use kppp to connect

  the phone can provide internet access just fine.

  Trying to do the same with network-manager does not work.

  I have the profile set up in a file in /etc/NetworkManager/system-
  connections/

  when I try to connect, things start just fine. Connection confirmation
  is asked on the phone and the rfcomm interface is brought up. However,
  network manager says that it fails to find the modem. In syslog I get:

  Mar 31 20:44:00 zagar NetworkManager[1149]: <info> Activation (6C:83:36:31:D9:FE) starting connection 'TIM Maxxi Alice/Internet'
  Mar 31 20:44:00 zagar NetworkManager[1149]: <info> (6C:83:36:31:D9:FE): device state change: disconnected -> prepare (reason 'none') [30 40 0]
  Mar 31 20:44:00 zagar NetworkManager[1149]: <info> Activation (6C:83:36:31:D9:FE) Stage 1 of 5 (Device Prepare) scheduled...
  Mar 31 20:44:00 zagar NetworkManager[1149]: <info> Activation (6C:83:36:31:D9:FE) Stage 1 of 5 (Device Prepare) started...
  Mar 31 20:44:00 zagar NetworkManager[1149]: <info> Activation (6C:83:36:31:D9:FE) Stage 2 of 5 (Device Configure) scheduled...
  Mar 31 20:44:00 zagar NetworkManager[1149]: <info> Activation (6C:83:36:31:D9:FE) Stage 1 of 5 (Device Prepare) complete.
  Mar 31 20:44:00 zagar NetworkManager[1149]: <info> Activation (6C:83:36:31:D9:FE) Stage 2 of 5 (Device Configure) starting...
  Mar 31 20:44:00 zagar NetworkManager[1149]: <info> (6C:83:36:31:D9:FE): device state change: prepare -> config (reason 'none') [40 50 0]
  Mar 31 20:44:00 zagar NetworkManager[1149]: <info> Activation (6C:83:36:31:D9:FE) Stage 2 of 5 (Device Configure) complete.
  Mar 31 20:44:05 zagar NetworkManager[1149]: <info> Activation (6C:83:36:31:D9:FE 6C:83:36:31:D9:FE/bluetooth) Stage 2 of 5 (Device Configure) successful.  Will connect via DUN.
  Mar 31 20:44:05 zagar NetworkManager[1149]: <info> Activation (6C:83:36:31:D9:FE/bluetooth) Stage 2 of 5 (Device Configure) waiting for modem to appear.
  Mar 31 20:44:36 zagar NetworkManager[1149]: <info> (6C:83:36:31:D9:FE): device state change: config -> failed (reason 'modem-not-found') [50 120 43]
  Mar 31 20:44:36 zagar NetworkManager[1149]: <warn> Activation (6C:83:36:31:D9:FE) failed for connection 'TIM Maxxi Alice/Internet'
  Mar 31 20:44:36 zagar NetworkManager[1149]: <info> (6C:83:36:31:D9:FE): device state change: failed -> disconnected (reason 'none') [120 30 0]
  Mar 31 20:44:36 zagar NetworkManager[1149]: <info> (6C:83:36:31:D9:FE): deactivating device (reason 'none') [0]

  Note that after the 'device configure' phase, giving the rfcomm
  command on the console shows the rfcomm interface up and alive.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: network-manager 0.9.8.0-0ubuntu22
  ProcVersionSignature: Ubuntu 3.11.0-19.33-generic 3.11.10.5
  Uname: Linux 3.11.0-19-generic x86_64
  ApportVersion: 2.12.5-0ubuntu2.2
  Architecture: amd64
  Date: Mon Mar 31 20:48:29 2014
  EcryptfsInUse: Yes
  IfupdownConfig:
   # interfaces(5) file used by ifup(8) and ifdown(8)
   auto lo
   iface lo inet loopback
  InstallationDate: Installed on 2013-12-12 (108 days ago)
  InstallationMedia: Kubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  IpRoute:
   default via 10.143.1.254 dev eth1  proto static 
   10.143.0.0/19 dev eth1  proto kernel  scope link  src 10.143.20.139  metric 1
  MarkForUpload: True
  NetworkManager.state:
   [main]
   NetworkingEnabled=true
   WirelessEnabled=true
   WWANEnabled=true
   WimaxEnabled=true
  SourcePackage: network-manager
  UpgradeStatus: No upgrade log present (probably fresh install)
  nmcli-dev:
   DEVICE     TYPE              STATE         DBUS-PATH                                  
   6C:83:36:31:D9:FE bluetooth         disconnected  /org/freedesktop/NetworkManager/Devices/9  
   eth1       802-3-ethernet    connected     /org/freedesktop/NetworkManager/Devices/7  
   wlan0      802-11-wireless   disconnected  /org/freedesktop/NetworkManager/Devices/2  
   eth0       802-3-ethernet    unavailable   /org/freedesktop/NetworkManager/Devices/1
  nmcli-nm:
   RUNNING         VERSION    STATE           NET-ENABLED   WIFI-HARDWARE   WIFI       WWAN-HARDWARE   WWAN      
   running         0.9.8.0    connected       enabled       enabled         enabled    enabled         disabled
  --- 
  ApportVersion: 2.14.1-0ubuntu3.3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  callegar   2789 F.... pulseaudio
                        callegar   3227 F.... pulseaudio
   /dev/snd/controlC0:  callegar   2789 F.... pulseaudio
                        callegar   3227 F.... pulseaudio
  CurrentDesktop: KDE
  DistroRelease: Ubuntu 14.04
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=c7dd5aac-abad-4cd0-9cac-552d49960853
  InstallationDate: Installed on 2013-12-12 (242 days ago)
  InstallationMedia: Kubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  MachineType: Notebook W740SU
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-33-generic root=/dev/mapper/zagar_ssd--vg-root ro quiet splash resume=/dev/zagar_hd-vg/swap_1 acpi_backlight=vendor vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-33.58-generic 3.13.11.4
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-33-generic N/A
   linux-backports-modules-3.13.0-33-generic  N/A
   linux-firmware                             1.127.5
  Tags:  trusty
  Uname: Linux 3.13.0-33-generic x86_64
  UpgradeStatus: Upgraded to trusty on 2014-05-06 (98 days ago)
  UserGroups: adm cdrom dialout dip fuse lpadmin plugdev sambashare sudo vboxusers video
  _MarkForUpload: True
  dmi.bios.date: 10/02/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 4.6.5
  dmi.board.asset.tag: Tag 12345
  dmi.board.name: W740SU
  dmi.board.vendor: Notebook
  dmi.board.version: Not Applicable
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: Notebook
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd10/02/2013:svnNotebook:pnW740SU:pvrNotApplicable:rvnNotebook:rnW740SU:rvrNotApplicable:cvnNotebook:ct9:cvrN/A:
  dmi.product.name: W740SU
  dmi.product.version: Not Applicable
  dmi.sys.vendor: Notebook

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