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[Bug 1328708] Re: [HP Pavilion dv6t-6b00 CTO Quad Edition Entertainment Notebook PC] System freezes periodically when I try to suspend to RAM

 

I'm a little unclear as to what you'd like me to do with
DebuggingKernelSuspend.  The system crashes are not deterministic--they
happen about once a week at my current use rate.  So, I can't make them
happen.  My last crash was last night, but I had to hard reboot 4 times
before I had a functioning system.  The first time was to restart after
the crash, the last 3 times were because the system froze as it tried to
load KDE.  On the last reboot, KDE came back, so it's on this reboot
that I'm collecting data.

As far as I can tell, the DebuggingKernelSuspend document suggests
obtaining the two pieces of output I've attached.  There are no
instances of "hash matches" in the enclosed dmesg output.

Anyway, hope this helps.  If there's anything else I can do, let me
know.  Incidentally, I told the system to report bugs (these appeared in
dialog boxes on reboot), but the usual apport password authentication
and other dialogs never came up, so I don't know whether the bug reports
were sent (probably not).

BTW, I can't make sense out of what DebuggingKernelSuspend is saying
about the clock.  There don't seem to be any commands listed that make
use of that.

Peter

** Attachment added: "contains dmesg and another debug file"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1328708/+attachment/4177773/+files/dmesg.txt.tar.gz

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https://bugs.launchpad.net/bugs/1328708

Title:
  [HP Pavilion dv6t-6b00 CTO Quad Edition Entertainment Notebook PC]
  System freezes periodically when I try to suspend to RAM

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  About a couple times a week, my system freezes when I suspend to RAM
  (only way out is hard power off--alternative terminals are
  inaccessible). These seems to be happening more in KDE than when I was
  using Unity.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-29-generic 3.13.0-29.53
  ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2
  Uname: Linux 3.13.0-29-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  peterm     3598 F.... pulseaudio
  CurrentDesktop: KDE
  Date: Tue Jun 10 18:25:42 2014
  HibernationDevice: RESUME=UUID=5d23be8c-e134-466b-8698-0344f70809a4
  InstallationDate: Installed on 2014-04-20 (51 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: Hewlett-Packard HP Pavilion dv6 Notebook PC
  ProcFB:
   0 inteldrmfb
   1 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-29-generic root=UUID=905a5deb-feac-448c-9f59-7040a9ea9942 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-29-generic N/A
   linux-backports-modules-3.13.0-29-generic  N/A
   linux-firmware                             1.127.2
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/23/2012
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: F.1B
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 17FB
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 10.5A
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnHewlett-Packard:bvrF.1B:bd10/23/2012:svnHewlett-Packard:pnHPPaviliondv6NotebookPC:pvr058D110002204720000622100:rvnHewlett-Packard:rn17FB:rvr10.5A:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP Pavilion dv6 Notebook PC
  dmi.product.version: 058D110002204720000622100
  dmi.sys.vendor: Hewlett-Packard

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