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[Bug 1265883] Re: [PC HP Split 13-m103es x2] New Synaptics Touchpad v103S doesn't work

 

Hello,

I have the same issue on my new Hybrid Ultrabook, the HP Spectre
13-h201ef x2 with a clean install of Ubuntu 14.04.1 64-b in dual boot
with Windows 8.1 Update 1.

Under Ubuntu, my Synaptics Touchpad doesn't work at all (No response
from the Touchpad) and I referred to the following Ubuntu document:
https://wiki.ubuntu.com/DebuggingTouchpadDetection to try solving the
issue but with no success.

* DebuggingTouchpadDetection *
In case your Touchpad doesn't work at all (No response from the Touchpad)
This is generally a case of a kernel (linux) or xorg bug. Check by connecting an external mouse to see if that works or not. 

2. If yes, execute at a terminal:
cat /proc/bus/input/devices

One should see:
I: Bus=0011 Vendor=0002 Product=0007 Version=01b1
N: Name="SynPS/2 Synaptics TouchPad"
P: Phys=isa0060/serio2/input0
S: Sysfs=/devices/platform/i8042/serio2/input/input8
U: Uniq=
H: Handlers=mouse2 event8
B: EV=b
B: KEY=420 0 70000 0 0 0 0 0 0 0 0
B: ABS=11000003 

If you do not find something like this (which is my case), then the bug is in the linux kernel. Please follow these steps:
File the bug against the linux package.
Provide the general information.
Enter the following commands in a terminal:
dmesg > ~/dmesg
cat /proc/bus/input/devices > ~/devices
Attach as separate attachments to your bug report ~/dmesg, ~/devices, and your /var/log/Xorg.0.log. 

Here attached the first dmesg file I have done on my HP Spectre 13 x2.
The two other are following.

My kernel version is 3.13.0-34-generic and my system is up to date.

Thank you for your help.
Cheers.
Joe

** Attachment added: "HP Spectre dmesg file"
   https://bugs.launchpad.net/linuxmint/+bug/1265883/+attachment/4180002/+files/dmesg

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https://bugs.launchpad.net/bugs/1265883

Title:
  [PC HP Split 13-m103es x2] New Synaptics Touchpad v103S doesn't work

Status in The Linux Mint Distribution:
  Confirmed
Status in “linux” package in Ubuntu:
  Fix Released

Bug description:
  Hi, I have a new HP laptop, a Spit 13 x2, which have a Synaptics
  Touchpad v103S clickpad. On 13.10 it doesn't respond to touch or
  right/left click. The laptop doesn't have a physical touchpad switcher
  or FN keys combination in order to disable/enable it. I believe this
  bug is caused because evdev is unable to manage this new hardware. I
  also tried enabling it from Gnome Settings -> Mouse.

  This also happens on Fedora 20, openSUSE 13.1, Ubuntu Saucy 13.10
  ---
  ApportVersion: 2.12.5-0ubuntu2.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  alberto    1658 F.... pulseaudio
   /dev/snd/controlC0:  alberto    1658 F.... pulseaudio
  DistroRelease: Ubuntu 13.10
  HibernationDevice: RESUME=UUID=b15720b3-b51c-4966-b6f3-82906146bd16
  InstallationDate: Installed on 2013-12-27 (7 days ago)
  InstallationMedia: Linux Mint 16 "petra" - Release amd64 20131126
  MachineType: Hewlett-Packard HP Split 13 x2 PC
  MarkForUpload: True
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=es_ES.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic root=UUID=8d6a1d9f-4973-4736-975d-7ac4c7cccb71 ro quiet splash pcie_aspm=force i915.lvds_downclock=1 drm.vblankoffdelay=1 i915.semaphores=1 acpi_backlight=vendor vt.handoff=7
  ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-12-generic N/A
   linux-backports-modules-3.11.0-12-generic  N/A
   linux-firmware                             1.116
  Tags:  petra
  Uname: Linux 3.11.0-12-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 11/26/2013
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.24
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: 215B
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 26.37
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsyde:bvrF.24:bd11/26/2013:svnHewlett-Packard:pnHPSplit13x2PC:pvr0887110000305B00000320000:rvnHewlett-Packard:rn215B:rvr26.37:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP Split 13 x2 PC
  dmi.product.version: 0887110000305B00000320000
  dmi.sys.vendor: Hewlett-Packard

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