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Message #75920
[Bug 1265883] Re: [PC HP Split 13-m103es x2] New Synaptics Touchpad v103S doesn't work
Hello,
I have the same issue on my new Hybrid Ultrabook, the HP Spectre
13-h201ef x2 with a clean install of Ubuntu 14.04.1 64-b in dual boot
with Windows 8.1 Update 1.
Under Ubuntu, my Synaptics Touchpad doesn't work at all (No response
from the Touchpad) and I referred to the following Ubuntu document:
https://wiki.ubuntu.com/DebuggingTouchpadDetection to try solving the
issue but with no success.
* DebuggingTouchpadDetection *
In case your Touchpad doesn't work at all (No response from the Touchpad)
This is generally a case of a kernel (linux) or xorg bug. Check by connecting an external mouse to see if that works or not.
2. If yes, execute at a terminal:
cat /proc/bus/input/devices
One should see:
I: Bus=0011 Vendor=0002 Product=0007 Version=01b1
N: Name="SynPS/2 Synaptics TouchPad"
P: Phys=isa0060/serio2/input0
S: Sysfs=/devices/platform/i8042/serio2/input/input8
U: Uniq=
H: Handlers=mouse2 event8
B: EV=b
B: KEY=420 0 70000 0 0 0 0 0 0 0 0
B: ABS=11000003
If you do not find something like this (which is my case), then the bug is in the linux kernel. Please follow these steps:
File the bug against the linux package.
Provide the general information.
Enter the following commands in a terminal:
dmesg > ~/dmesg
cat /proc/bus/input/devices > ~/devices
Attach as separate attachments to your bug report ~/dmesg, ~/devices, and your /var/log/Xorg.0.log.
Here attached the first dmesg file I have done on my HP Spectre 13 x2.
The two other are following.
My kernel version is 3.13.0-34-generic and my system is up to date.
Thank you for your help.
Cheers.
Joe
** Attachment added: "HP Spectre dmesg file"
https://bugs.launchpad.net/linuxmint/+bug/1265883/+attachment/4180002/+files/dmesg
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https://bugs.launchpad.net/bugs/1265883
Title:
[PC HP Split 13-m103es x2] New Synaptics Touchpad v103S doesn't work
Status in The Linux Mint Distribution:
Confirmed
Status in “linux” package in Ubuntu:
Fix Released
Bug description:
Hi, I have a new HP laptop, a Spit 13 x2, which have a Synaptics
Touchpad v103S clickpad. On 13.10 it doesn't respond to touch or
right/left click. The laptop doesn't have a physical touchpad switcher
or FN keys combination in order to disable/enable it. I believe this
bug is caused because evdev is unable to manage this new hardware. I
also tried enabling it from Gnome Settings -> Mouse.
This also happens on Fedora 20, openSUSE 13.1, Ubuntu Saucy 13.10
---
ApportVersion: 2.12.5-0ubuntu2.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: alberto 1658 F.... pulseaudio
/dev/snd/controlC0: alberto 1658 F.... pulseaudio
DistroRelease: Ubuntu 13.10
HibernationDevice: RESUME=UUID=b15720b3-b51c-4966-b6f3-82906146bd16
InstallationDate: Installed on 2013-12-27 (7 days ago)
InstallationMedia: Linux Mint 16 "petra" - Release amd64 20131126
MachineType: Hewlett-Packard HP Split 13 x2 PC
MarkForUpload: True
Package: linux (not installed)
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=es_ES.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic root=UUID=8d6a1d9f-4973-4736-975d-7ac4c7cccb71 ro quiet splash pcie_aspm=force i915.lvds_downclock=1 drm.vblankoffdelay=1 i915.semaphores=1 acpi_backlight=vendor vt.handoff=7
ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
RelatedPackageVersions:
linux-restricted-modules-3.11.0-12-generic N/A
linux-backports-modules-3.11.0-12-generic N/A
linux-firmware 1.116
Tags: petra
Uname: Linux 3.11.0-12-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 11/26/2013
dmi.bios.vendor: Insyde
dmi.bios.version: F.24
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 215B
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 26.37
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.24:bd11/26/2013:svnHewlett-Packard:pnHPSplit13x2PC:pvr0887110000305B00000320000:rvnHewlett-Packard:rn215B:rvr26.37:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Split 13 x2 PC
dmi.product.version: 0887110000305B00000320000
dmi.sys.vendor: Hewlett-Packard
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