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[Bug 1357208] Re: laptop touchpad not working upon kernel upgrade

 

Would it be possible for you to test the latest upstream stable kernel?
Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the
latest v3.13 stable kernel[0].

If this bug is fixed in the mainline kernel, please add the following
tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag:
'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".


Thanks in advance.

[0] kernel.ubuntu.com/~kernel-ppa/mainline/v3.13.11.6-trusty/

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

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https://bugs.launchpad.net/bugs/1357208

Title:
  laptop touchpad not working upon kernel upgrade

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  My laptop model: HP Spectre 13t-h200 x2 PC
  manufacturer of touchpad: I believe Synaptics. Supposed to have multi-touch (this works in Windows).
  Symptom appeared: every time I booted into the listed newer kernel version, as well as the ones after (or at least the newest one).

  When I was using kernel version 3.13.0-30-generic, the touchpad was
  able to move the mouse. It could not do a two-finger scroll and I
  would like to file this as a bug too, but I don't know where to file
  it (can you give advice?). However this is not the current issue.

  After upgrading to version 3.13.0-32-generic, the touchpad is no longer able to move the mouse. I have attached the `dmesg` output and the contents of '/proc/bus/input/devices' and /var/log/Xorg.0.log after booting into each kernel.
  --- 
  ApportVersion: 2.14.1-0ubuntu3.3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  justin     2051 F.... pulseaudio
   /dev/snd/controlC1:  justin     2051 F.... pulseaudio
   /dev/snd/pcmC1D0p:   justin     2051 F...m pulseaudio
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=1b58d80d-a3b6-4d33-9cf5-bf20e8d704b9
  InstallationDate: Installed on 2014-02-17 (178 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  MachineType: Hewlett-Packard HP Spectre 13 x2 PC
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-30-generic.efi.signed root=UUID=4a794b27-807f-43aa-918e-ae0b22a45805 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-30.55-generic 3.13.11.2
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-30-generic N/A
   linux-backports-modules-3.13.0-30-generic  N/A
   linux-firmware                             1.127.5
  Tags:  trusty
  Uname: Linux 3.13.0-30-generic x86_64
  UpgradeStatus: Upgraded to trusty on 2014-04-30 (107 days ago)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 12/26/2013
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.19
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: 2152
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 23.27
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsyde:bvrF.19:bd12/26/2013:svnHewlett-Packard:pnHPSpectre13x2PC:pvr097C110400405F00000120003:rvnHewlett-Packard:rn2152:rvr23.27:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP Spectre 13 x2 PC
  dmi.product.version: 097C110400405F00000120003
  dmi.sys.vendor: Hewlett-Packard

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