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Message #76457
[Bug 1346067] Re: [Dell Latitude E5440] O2 Card reader [1217:8520] could not be detected after rebooting this system
Quote from vendor:
======
Update the issue debug status:
(1) We don't have Dell E5440 NoteBook at WH now; and we can't reproduce
this issue by our platform.
(2) We reviewed the our register setting; and don't find any issue.
(3) We suspect this issue may cause by BIOS and Platform feature setting conflicted with our sdhci-pci-o2micro setting.
We are asking Dell for schematic for Our Card Reader Chip now.
By the way, do you have this notebook or not?
In order to do get more info, could you help us to get lspci log for following 3 log:
a. Use Kernel 3.13.0-031300 and Cold boot to Linux, Then "lspci -vxxxx > log1"
b. Use Kernel 3.16 or newer and Cold boot to Linux, Then "lspci -vxxxx > log2".
c. Then Reboot the OS, this time the card reader will disappear. Then "lspci -vxxxx > log3".
=======
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https://bugs.launchpad.net/bugs/1346067
Title:
[Dell Latitude E5440] O2 Card reader [1217:8520] could not be detected
after rebooting this system
Status in HWE Next Project:
New
Status in “linux” package in Ubuntu:
In Progress
Bug description:
CID: 201307-14017 Dell Latitude E5440
The O2 card reader, O2 Micro, Inc. SD/MMC Card Reader Controller [1217:8520] (rev 01)
is not stable on this system, the card reader cannot be detected.
It works normally after reboot, but will be gone if you reboot it one more time
Steps:
1. Install 14.04 + update (3.13.0-32), boot to desktop
2. Run lspci -nn to see if the card reader is there
3. Insert a SD card
4. Reboot, go through step 2 and 3 again
Expected result:
* Card reader should be found in lspci output, SD card should be mounted automatically
Actual result:
* Nothing happened, the card was not detected at all
* On step 4, the card reader works, if rebooted again, it will be gone.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-32-generic 3.13.0-32.57
ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
Uname: Linux 3.13.0-32-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ubuntu 1398 F.... pulseaudio
/dev/snd/controlC1: ubuntu 1398 F.... pulseaudio
CurrentDesktop: Unity
Date: Mon Jul 21 04:07:31 2014
HibernationDevice: RESUME=UUID=730e0474-ac0b-4fc6-a321-6203c9b07a19
InstallationDate: Installed on 2014-07-21 (0 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: Dell Inc. Latitude E5440
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic.efi.signed root=UUID=b55056b7-f859-4273-9793-12757a75c5ee ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-32-generic N/A
linux-backports-modules-3.13.0-32-generic N/A
linux-firmware 1.127.4
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/26/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A07
dmi.board.name: 01348S
dmi.board.vendor: Dell Inc.
dmi.board.version: X02
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA07:bd06/26/2014:svnDellInc.:pnLatitudeE5440:pvr01:rvnDellInc.:rn01348S:rvrX02:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E5440
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
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