kernel-packages team mailing list archive

[Joseph Salisbury <joseph.salisbury@xxxxxxxxxxxxx>]

This could be firmware related.

How are you shutting down the system?  Are you using the task bar
button, running 'sudo poweroff' from a terminal, or are you using the
power switch?

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

** Tags added: kernel-da-key

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https://bugs.launchpad.net/bugs/1359892

Title:
  pc restarts automatically

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Hello!
  I have a problem shutting down the PC.
  I state that the pc is new and I installed directly the version of ubuntu 14.04 and then of xubuntu 14.04.
  When I turn it off after a few seconds (about 5 seconds) will restart on its own.
  I did a lot of tests following the directions from the ubuntu forum  (and others).

  LINKS:
  http://forum.ubuntu-it.org/viewtopic.php?f=9&t=583741
  http://forum.ubuntu-it.org/viewtopic.php?f=9&t=584526&p=4633068#p4633068
  http://www.hwupgrade.it/forum/showthread.php?t=2661759

  However, I have not solved the problem because the pc was restarted always alone.
  So they suggested I report the bug.

  I also installed the upstream kernel, but the preoblema persists.

  I'll post the results of lspci and lshw, and a video, in case they
  might be useful.

  Thank you very much!

  lspci
  00:00.0 Host bridge: Intel Corporation 4th Gen Core Processor DRAM Controller (rev 06)
  00:02.0 VGA compatible controller: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor Integrated Graphics Controller (rev 06)
  00:03.0 Audio device: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor HD Audio Controller (rev 06)
  00:14.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB xHCI (rev 05)
  00:16.0 Communication controller: Intel Corporation 8 Series/C220 Series Chipset Family MEI Controller #1 (rev 04)
  00:19.0 Ethernet controller: Intel Corporation Ethernet Connection I217-V (rev 05)
  00:1a.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB EHCI #2 (rev 05)
  00:1b.0 Audio device: Intel Corporation 8 Series/C220 Series Chipset High Definition Audio Controller (rev 05)
  00:1c.0 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI Express Root Port #1 (rev d5)
  00:1c.3 PCI bridge: Intel Corporation 82801 PCI Bridge (rev d5)
  00:1d.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB EHCI #1 (rev 05)
  00:1f.0 ISA bridge: Intel Corporation B85 Express LPC Controller (rev 05)
  00:1f.2 SATA controller: Intel Corporation 8 Series/C220 Series Chipset Family 6-port SATA Controller 1 [AHCI mode] (rev 05)
  00:1f.3 SMBus: Intel Corporation 8 Series/C220 Series Chipset Family SMBus Controller (rev 05)
  02:00.0 PCI bridge: ASMedia Technology Inc. ASM1083/1085 PCIe to PCI Bridge (rev 04)

  lshw
  WARNING: you should run this program as super-user.
  pc-fisso                  
      description: Computer
      width: 64 bits
      capabilities: ldt16 vsyscall32
    *-core
         description: Motherboard
         physical id: 0
       *-memory
            description: System memory
            physical id: 0
            size: 3610MiB
       *-cpu
            product: Intel(R) Core(TM) i3-4330 CPU @ 3.50GHz
            vendor: Intel Corp.
            physical id: 1
            bus info: cpu@0
            size: 800MHz
            capacity: 800MHz
            width: 64 bits
            capabilities: fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp x86-64 constant_tsc arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf eagerfpu pni pclmulqdq dtes64 monitor ds_cpl vmx est tm2 ssse3 fma cx16 xtpr pdcm pcid sse4_1 sse4_2 movbe popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm abm arat xsaveopt pln pts dtherm tpr_shadow vnmi flexpriority ept vpid fsgsbase tsc_adjust bmi1 avx2 smep bmi2 erms invpcid cpufreq
       *-pci
            description: Host bridge
            product: 4th Gen Core Processor DRAM Controller
            vendor: Intel Corporation
            physical id: 100
            bus info: pci@0000:00:00.0
            version: 06
            width: 32 bits
            clock: 33MHz
          *-display
               description: VGA compatible controller
               product: Xeon E3-1200 v3/4th Gen Core Processor Integrated Graphics Controller
               vendor: Intel Corporation
               physical id: 2
               bus info: pci@0000:00:02.0
               version: 06
               width: 64 bits
               clock: 33MHz
               capabilities: vga_controller bus_master cap_list rom
               configuration: driver=i915 latency=0
               resources: irq:43 memory:f0000000-f03fffff memory:e0000000-efffffff ioport:f000(size=64)
          *-multimedia:0
               description: Audio device
               product: Xeon E3-1200 v3/4th Gen Core Processor HD Audio Controller
               vendor: Intel Corporation
               physical id: 3
               bus info: pci@0000:00:03.0
               version: 06
               width: 64 bits
               clock: 33MHz
               capabilities: bus_master cap_list
               configuration: driver=snd_hda_intel latency=0
               resources: irq:45 memory:f0434000-f0437fff
          *-usb:0
               description: USB controller
               product: 8 Series/C220 Series Chipset Family USB xHCI
               vendor: Intel Corporation
               physical id: 14
               bus info: pci@0000:00:14.0
               version: 05
               width: 64 bits
               clock: 33MHz
               capabilities: xhci bus_master cap_list
               configuration: driver=xhci_hcd latency=0
               resources: irq:40 memory:f0420000-f042ffff
          *-communication
               description: Communication controller
               product: 8 Series/C220 Series Chipset Family MEI Controller #1
               vendor: Intel Corporation
               physical id: 16
               bus info: pci@0000:00:16.0
               version: 04
               width: 64 bits
               clock: 33MHz
               capabilities: bus_master cap_list
               configuration: driver=mei_me latency=0
               resources: irq:44 memory:f0440000-f044000f
          *-network
               description: Ethernet interface
               product: Ethernet Connection I217-V
               vendor: Intel Corporation
               physical id: 19
               bus info: pci@0000:00:19.0
               logical name: eth0
               version: 05
               serial: d0:50:99:15:19:2c
               size: 100Mbit/s
               capacity: 1Gbit/s
               width: 32 bits
               clock: 33MHz
               capabilities: bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation
               configuration: autonegotiation=on broadcast=yes driver=e1000e driverversion=2.3.2-k duplex=full firmware=0.13-4 ip=192.168.1.59 latency=0 link=yes multicast=yes port=twisted pair speed=100Mbit/s
               resources: irq:42 memory:f0400000-f041ffff memory:f043d000-f043dfff ioport:f080(size=32)
          *-usb:1
               description: USB controller
               product: 8 Series/C220 Series Chipset Family USB EHCI #2
               vendor: Intel Corporation
               physical id: 1a
               bus info: pci@0000:00:1a.0
               version: 05
               width: 32 bits
               clock: 33MHz
               capabilities: ehci bus_master cap_list
               configuration: driver=ehci-pci latency=0
               resources: irq:16 memory:f043c000-f043c3ff
          *-multimedia:1
               description: Audio device
               product: 8 Series/C220 Series Chipset High Definition Audio Controller
               vendor: Intel Corporation
               physical id: 1b
               bus info: pci@0000:00:1b.0
               version: 05
               width: 64 bits
               clock: 33MHz
               capabilities: bus_master cap_list
               configuration: driver=snd_hda_intel latency=0
               resources: irq:46 memory:f0430000-f0433fff
          *-pci:0
               description: PCI bridge
               product: 8 Series/C220 Series Chipset Family PCI Express Root Port #1
               vendor: Intel Corporation
               physical id: 1c
               bus info: pci@0000:00:1c.0
               version: d5
               width: 32 bits
               clock: 33MHz
               capabilities: pci normal_decode bus_master cap_list
               configuration: driver=pcieport
               resources: irq:16 ioport:2000(size=4096) memory:dfa00000-dfbfffff ioport:dfc00000(size=2097152)
          *-pci:1
               description: PCI bridge
               product: 82801 PCI Bridge
               vendor: Intel Corporation
               physical id: 1c.3
               bus info: pci@0000:00:1c.3
               version: d5
               width: 32 bits
               clock: 33MHz
               capabilities: pci subtractive_decode bus_master cap_list
             *-pci
                  description: PCI bridge
                  product: ASM1083/1085 PCIe to PCI Bridge
                  vendor: ASMedia Technology Inc.
                  physical id: 0
                  bus info: pci@0000:02:00.0
                  version: 04
                  width: 32 bits
                  clock: 33MHz
                  capabilities: pci subtractive_decode bus_master cap_list
          *-usb:2
               description: USB controller
               product: 8 Series/C220 Series Chipset Family USB EHCI #1
               vendor: Intel Corporation
               physical id: 1d
               bus info: pci@0000:00:1d.0
               version: 05
               width: 32 bits
               clock: 33MHz
               capabilities: ehci bus_master cap_list
               configuration: driver=ehci-pci latency=0
               resources: irq:23 memory:f043b000-f043b3ff
          *-isa
               description: ISA bridge
               product: B85 Express LPC Controller
               vendor: Intel Corporation
               physical id: 1f
               bus info: pci@0000:00:1f.0
               version: 05
               width: 32 bits
               clock: 33MHz
               capabilities: isa bus_master cap_list
               configuration: driver=lpc_ich latency=0
               resources: irq:0
          *-storage
               description: SATA controller
               product: 8 Series/C220 Series Chipset Family 6-port SATA Controller 1 [AHCI mode]
               vendor: Intel Corporation
               physical id: 1f.2
               bus info: pci@0000:00:1f.2
               version: 05
               width: 32 bits
               clock: 66MHz
               capabilities: storage ahci_1.0 bus_master cap_list
               configuration: driver=ahci latency=0
               resources: irq:41 ioport:f0d0(size=8) ioport:f0c0(size=4) ioport:f0b0(size=8) ioport:f0a0(size=4) ioport:f060(size=32) memory:f043a000-f043a7ff
          *-serial UNCLAIMED
               description: SMBus
               product: 8 Series/C220 Series Chipset Family SMBus Controller
               vendor: Intel Corporation
               physical id: 1f.3
               bus info: pci@0000:00:1f.3
               version: 05
               width: 64 bits
               clock: 33MHz
               configuration: latency=0
               resources: memory:f0439000-f04390ff ioport:f040(size=32)
  WARNING: output may be incomplete or inaccurate, you should run this program as super-user.

  VIDEO:
  https://www.dropbox.com/s/frfa2mh9cxqswxs/VID-20140821-WA0000.mp4

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-34-generic 3.13.0-34.60
  ProcVersionSignature: Ubuntu 3.13.0-34.60-generic 3.13.11.4
  Uname: Linux 3.13.0-34-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  maria      1495 F.... pulseaudio
   /dev/snd/controlC0:  maria      1495 F.... pulseaudio
  CurrentDesktop: XFCE
  CurrentDmesg:
   [    5.578093] init: plymouth-upstart-bridge main process (1244) terminated with status 1
   [    5.578100] init: plymouth-upstart-bridge main process ended, respawning
  Date: Thu Aug 21 18:47:20 2014
  HibernationDevice: RESUME=UUID=a9075185-e0de-40c0-942b-a941ac9b20f9
  IwConfig:
   eth0      no wireless extensions.
   
   lo        no wireless extensions.
  MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-34-generic root=UUID=83e5b575-c27e-4c84-bbd5-ff19dca0fb0a ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-34-generic N/A
   linux-backports-modules-3.13.0-34-generic  N/A
   linux-firmware                             1.127.5
  RfKill:
   
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/06/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: P1.90
  dmi.board.name: B85M Pro4
  dmi.board.vendor: ASRock
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP1.90:bd12/06/2013:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnB85MPro4:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: To Be Filled By O.E.M.
  dmi.product.version: To Be Filled By O.E.M.
  dmi.sys.vendor: To Be Filled By O.E.M.

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