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[Bug 1093644] Re: [Samsung NP535U3C-A03DE] Blank screen on resume from suspend

 

sajeev z, thank you for your comment. Unfortunately, this bug report is not scoped to you, or your problem. So your hardware and problem may be tracked, could you please file a new report with Ubuntu by executing the following in a terminal while booted into the default Ubuntu kernel (not a mainline one) via:
ubuntu-bug linux

For more on this, please read the official Ubuntu documentation:
Ubuntu Bug Control and Ubuntu Bug Squad: https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue
Ubuntu Kernel Team: https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports
Ubuntu Community: https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette

When opening up the new report, please feel free to subscribe me to it.

As well, please do not announce in this report you created a new bug
report.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1093644

Title:
  [Samsung NP535U3C-A03DE] Blank screen on resume from suspend

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  when resuming from suspend, the screen remains blank, while the system
  ist still operational (logging in using ssh works).

  * restarting X doesn't help ("sudo restart lightdm" through ssh)
  * disabling KMS (nomodeset) doesn't help, still blank screen after pm-suspend
  * updating to xorg-edgers kernel 3.7.0-7 doesn't help
  * mainline kernel from http://kernel.ubuntu.com/~kernel-ppa/mainline/daily/current/ (3.8.0.999) didn't work either
  * playing around with acpi_os_name had no effect

  I tried following the debugging instructions from
  https://wiki.ubuntu.com/DebuggingKernelSuspend, but I have no
  /sys/power/pm_trace (even on mainline kernel)

  The system is a brand new Samsung 535U3C-A03 with an AMD A4-4355M
  (integrated Radeon HD 7400G).

  ProblemType: Bug
  DistroRelease: Ubuntu 12.10
  Package: linux-image-3.5.0-21-generic 3.5.0-21.32
  ProcVersionSignature: Ubuntu 3.5.0-21.32-generic 3.5.7.1
  Uname: Linux 3.5.0-21-generic x86_64
  ApportVersion: 2.6.1-0ubuntu9
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  galina     2104 F.... pulseaudio
   /dev/snd/controlC0:  galina     2104 F.... pulseaudio
  CRDA:
   country DE:
    (2400 - 2483 @ 40), (N/A, 20)
    (5150 - 5250 @ 40), (N/A, 20), NO-OUTDOOR
    (5250 - 5350 @ 40), (N/A, 20), NO-OUTDOOR, DFS
    (5470 - 5725 @ 40), (N/A, 26), DFS
  Date: Tue Dec 25 16:44:14 2012
  InstallationDate: Installed on 2012-12-24 (0 days ago)
  InstallationMedia: Ubuntu GNOME Remix 12.10 "Quantal Quetzal" - Release amd64(20121023)
  MachineType: SAMSUNG ELECTRONICS CO., LTD. 535U3C
  MarkForUpload: True
  ProcEnviron:
   LANGUAGE=de_DE:en
   PATH=(custom, no user)
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-21-generic.efi.signed root=UUID=3d942843-dad1-48c0-b9d8-51ccff317810 ro quiet splash "acpi_os_name=Microsoft Windows NT" vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.5.0-21-generic N/A
   linux-backports-modules-3.5.0-21-generic  N/A
   linux-firmware                            1.98
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/24/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: P06RAS.W70.121224.LEO
  dmi.board.asset.tag: No Asset Tag
  dmi.board.name: NP535U3C-A03DE
  dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.board.version: SEC_SW_REVISION_1234567890ABCD
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP06RAS.W70.121224.LEO:bd12/24/2012:svnSAMSUNGELECTRONICSCO.,LTD.:pn535U3C:pvrP06RAS:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP535U3C-A03DE:rvrSEC_SW_REVISION_1234567890ABCD:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvrN/A:
  dmi.product.name: 535U3C
  dmi.product.version: P06RAS
  dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.

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