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Message #76988
[Bug 1093644] Re: [Samsung NP535U3C-A03DE] Blank screen on resume from suspend
sajeev z, thank you for your comment. Unfortunately, this bug report is not scoped to you, or your problem. So your hardware and problem may be tracked, could you please file a new report with Ubuntu by executing the following in a terminal while booted into the default Ubuntu kernel (not a mainline one) via:
ubuntu-bug linux
For more on this, please read the official Ubuntu documentation:
Ubuntu Bug Control and Ubuntu Bug Squad: https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue
Ubuntu Kernel Team: https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports
Ubuntu Community: https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
When opening up the new report, please feel free to subscribe me to it.
As well, please do not announce in this report you created a new bug
report.
Thank you for your understanding.
Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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https://bugs.launchpad.net/bugs/1093644
Title:
[Samsung NP535U3C-A03DE] Blank screen on resume from suspend
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
when resuming from suspend, the screen remains blank, while the system
ist still operational (logging in using ssh works).
* restarting X doesn't help ("sudo restart lightdm" through ssh)
* disabling KMS (nomodeset) doesn't help, still blank screen after pm-suspend
* updating to xorg-edgers kernel 3.7.0-7 doesn't help
* mainline kernel from http://kernel.ubuntu.com/~kernel-ppa/mainline/daily/current/ (3.8.0.999) didn't work either
* playing around with acpi_os_name had no effect
I tried following the debugging instructions from
https://wiki.ubuntu.com/DebuggingKernelSuspend, but I have no
/sys/power/pm_trace (even on mainline kernel)
The system is a brand new Samsung 535U3C-A03 with an AMD A4-4355M
(integrated Radeon HD 7400G).
ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: linux-image-3.5.0-21-generic 3.5.0-21.32
ProcVersionSignature: Ubuntu 3.5.0-21.32-generic 3.5.7.1
Uname: Linux 3.5.0-21-generic x86_64
ApportVersion: 2.6.1-0ubuntu9
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: galina 2104 F.... pulseaudio
/dev/snd/controlC0: galina 2104 F.... pulseaudio
CRDA:
country DE:
(2400 - 2483 @ 40), (N/A, 20)
(5150 - 5250 @ 40), (N/A, 20), NO-OUTDOOR
(5250 - 5350 @ 40), (N/A, 20), NO-OUTDOOR, DFS
(5470 - 5725 @ 40), (N/A, 26), DFS
Date: Tue Dec 25 16:44:14 2012
InstallationDate: Installed on 2012-12-24 (0 days ago)
InstallationMedia: Ubuntu GNOME Remix 12.10 "Quantal Quetzal" - Release amd64(20121023)
MachineType: SAMSUNG ELECTRONICS CO., LTD. 535U3C
MarkForUpload: True
ProcEnviron:
LANGUAGE=de_DE:en
PATH=(custom, no user)
LANG=de_DE.UTF-8
SHELL=/bin/bash
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-21-generic.efi.signed root=UUID=3d942843-dad1-48c0-b9d8-51ccff317810 ro quiet splash "acpi_os_name=Microsoft Windows NT" vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.5.0-21-generic N/A
linux-backports-modules-3.5.0-21-generic N/A
linux-firmware 1.98
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/24/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P06RAS.W70.121224.LEO
dmi.board.asset.tag: No Asset Tag
dmi.board.name: NP535U3C-A03DE
dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.board.version: SEC_SW_REVISION_1234567890ABCD
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP06RAS.W70.121224.LEO:bd12/24/2012:svnSAMSUNGELECTRONICSCO.,LTD.:pn535U3C:pvrP06RAS:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP535U3C-A03DE:rvrSEC_SW_REVISION_1234567890ABCD:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvrN/A:
dmi.product.name: 535U3C
dmi.product.version: P06RAS
dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.
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