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[Brad Figg <brad.figg@xxxxxxxxxxxxx>]

This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:

apport-collect 1361263

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1361263

Title:
  Ubuntu 14.04.1 encounters bootloop some time after Grub

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Dear all,

  I have recently installed Trustry (14.04.1) on my Dad's laptop. The
  laptop was running Ubuntu 12.04 before without any issues. However,
  after installing, the system won't boot into Ubuntu. At some point
  after selecting 'Ubuntu' in Grub, the system reboots.

  What should happen: Ubuntu boots normally, Dad is happy

  What happens instead: Ubuntu bootloops, Dad is not-so-happy.

  Specs: Samsung P560, Intel Core 2 Duo P8700 (2.53 GHz), 4 GiB RAM,
  Nvidia Geforce G9600M GS. The laptop also runs Windows 8.1 Pro in a
  Dualboot environment.

  Unfortunately, since I cannot boot into Ubuntu on his laptop, I cannot
  provide detailed information about the running kernel, since it won't
  run altogether.

  There is a very similar bug here:
  https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1309578, but this
  one affects only AMD CPUs.

  Any ideas?

  Cheers
  Benjamin

  PS: Please allow a bit of time for me to react, since I have to relay
  your suggestions to my Dad on the phone and guide him through the
  steps before I'll be able to answer. Thanks in advance for your
  patience.

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