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[Bug 1363202] Missing required logs.

 

This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:

apport-collect 1363202

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

** Tags added: trusty

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https://bugs.launchpad.net/bugs/1363202

Title:
  Hp 430 g2 bluetooth not working

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Ubuntu recognices bluetooth card, it appears the icon on the status
  bar but never find any device during scanning, I neither connect to
  other devices using  comand: hidd --connect aa:bb:cc:dd:ee:ff. Despite
  the "Visible" tag is active the device isn't found by any others.

  _____________________________________________________________________________________________________________________

  :~$ lsusb
  Bus 001 Device 002: ID 8087:8000 Intel Corp. 
  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
  Bus 002 Device 004: ID 05c8:0359 Cheng Uei Precision Industry Co., Ltd (Foxlink) 
  Bus 002 Device 003: ID 138a:003f Validity Sensors, Inc. 
  Bus 002 Device 002: ID 0bda:b001 Realtek Semiconductor Corp. 
  Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

  ____________________________________________________________________________________________________________

  :~$ lspci
  00:00.0 Host bridge: Intel Corporation Haswell-ULT DRAM Controller (rev 0b)
  00:02.0 VGA compatible controller: Intel Corporation Haswell-ULT Integrated Graphics Controller (rev 0b)
  00:03.0 Audio device: Intel Corporation Haswell-ULT HD Audio Controller (rev 0b)
  00:14.0 USB controller: Intel Corporation Lynx Point-LP USB xHCI HC (rev 04)
  00:16.0 Communication controller: Intel Corporation Lynx Point-LP HECI #0 (rev 04)
  00:1b.0 Audio device: Intel Corporation Lynx Point-LP HD Audio Controller (rev 04)
  00:1c.0 PCI bridge: Intel Corporation Lynx Point-LP PCI Express Root Port 1 (rev e4)
  00:1c.1 PCI bridge: Intel Corporation Lynx Point-LP PCI Express Root Port 2 (rev e4)
  00:1c.2 PCI bridge: Intel Corporation Lynx Point-LP PCI Express Root Port 3 (rev e4)
  00:1c.3 PCI bridge: Intel Corporation Lynx Point-LP PCI Express Root Port 4 (rev e4)
  00:1d.0 USB controller: Intel Corporation Lynx Point-LP USB EHCI #1 (rev 04)
  00:1f.0 ISA bridge: Intel Corporation Lynx Point-LP LPC Controller (rev 04)
  00:1f.2 SATA controller: Intel Corporation Lynx Point-LP SATA Controller 1 [AHCI mode] (rev 04)
  00:1f.6 Signal processing controller: Intel Corporation Lynx Point-LP Thermal (rev 04)
  07:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS5227 PCI Express Card Reader (rev 01)
  08:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 10)
  09:00.0 Network controller: Realtek Semiconductor Co., Ltd. RTL8723BE PCIe Wireless Network Adapter

  _____________________________________________________________________________________________________________________

  :~$ uname -a
  Linux laptop 3.13.0-35-generic #62-Ubuntu SMP Fri Aug 15 01:58:42 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux

  _____________________________________________________________________________________________________________________

  :~$ dmesg
  [ 2452.129925] usbcore: deregistering interface driver btusb
  [ 2452.200717] Bluetooth: hci0 urb ffff880148a68600 failed to resubmit (2)
  [ 2457.352982] usbcore: registered new interface driver btus

  _____________________________________________________________________________________________________________________

  :~$ hcitool dev
  Devices:
  	hci0	90:*8:*A:*4:*4:*A

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