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Message #77967
[Bug 1358921] Re: [Acer AO 751h] Laptop requires a hard reset to recover from suspend state
Gonmator, as per http://us.acer.com/ac/en/US/content/drivers an update to your BIOS is available (3212). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report. As well, you don't have to create a new
bug report.
For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.
Once the BIOS is updated, then please mark this report Status Confirmed.
Thank you for your understanding.
** Tags added: bios-outdated-3212
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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https://bugs.launchpad.net/bugs/1358921
Title:
[Acer AO 751h] Laptop requires a hard reset to recover from suspend
state
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
Description: Ubuntu 14.04.1 LTS
Release: 14.04
Since update to Lubuntu 14.04.1 from lubuntu 13.10, the laptop is not
able to resume from suspend anymore. I've checked this happens runing
lubuntu 14.04.01 LiveCD too (but not with the LiveCD of previous
version of Lubuntu). If I start the OS with the previous kernel
3.11.0-26 I have not the problem. But starting with kernel 3.13.0-32
or 3.13.0-34 it is there.
If I suspend the laptop closing the lid, or from the menu, pressing
the power button (to show the exit menu) or running sudo pm-suspend,
the laptop get suspended, the screen will off, and the power button
led blinks as expected. But then it is not possible to awake again
neither pressing a key or pressing the power button. If in that state
I try to power off keeping pressed the power button, that still does
not work: the blink led still blinks and nothing happens. The only way
to recover the system is removing the battery and turning on again.
That I expect:
After suspend the laptop, I am able to resume it again, just pressing a key, or pressing the power button.
I've tried starting with "acpi_osi=linux" but didn't help. (anyway,
that was not necessary with the previous kernel/OS version).
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-34-generic 3.13.0-34.60
ProcVersionSignature: Ubuntu 3.13.0-34.60-generic 3.13.11.4
Uname: Linux 3.13.0-34-generic i686
ApportVersion: 2.14.1-0ubuntu3.3
Architecture: i386
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CRDA: Error: [Errno 2] No existe el archivo o el directorio: 'iw'
CurrentDesktop: LXDE
Date: Tue Aug 19 22:26:06 2014
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=25620b94-5943-42f1-8b93-c4922fd4ceb1
Lsusb:
Bus 001 Device 002: ID 0c45:62c0 Microdia Sonix USB 2.0 Camera
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: Acer AO751h
ProcFB: 0 psbdrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-34-generic root=UUID=0e9dd9a1-128b-47a7-bd68-575ef7fb2073 ro quiet splash acpi_osi=linux vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-34-generic N/A
linux-backports-modules-3.13.0-34-generic N/A
linux-firmware 1.127.5
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/27/2009
dmi.bios.vendor: Acer
dmi.bios.version: V0.3202
dmi.board.name: JV11-ML
dmi.board.vendor: Acer
dmi.board.version: Not Applicable
dmi.chassis.type: 1
dmi.chassis.vendor: Acer
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAcer:bvrV0.3202:bd04/27/2009:svnAcer:pnAO751h:pvrNotApplicable:rvnAcer:rnJV11-ML:rvrNotApplicable:cvnAcer:ct1:cvrN/A:
dmi.product.name: AO751h
dmi.product.version: Not Applicable
dmi.sys.vendor: Acer
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