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[Bug 1358921] Re: [Acer AO 751h] Laptop requires a hard reset to recover from suspend state

 

Gonmator, as per http://us.acer.com/ac/en/US/content/drivers an update to your BIOS is available (3212). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything?  If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report. As well, you don't have to create a new
bug report.

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Once the BIOS is updated, then please mark this report Status Confirmed.

Thank you for your understanding.

** Tags added: bios-outdated-3212

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1358921

Title:
  [Acer AO 751h] Laptop requires a hard reset to recover from  suspend
  state

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Description:	Ubuntu 14.04.1 LTS
  Release:	14.04

  Since update to Lubuntu 14.04.1 from lubuntu 13.10, the laptop is not
  able to resume from suspend anymore. I've checked this happens runing
  lubuntu 14.04.01 LiveCD too (but not with the LiveCD of previous
  version of Lubuntu). If I start  the OS with the previous kernel
  3.11.0-26 I have not the problem. But starting with kernel 3.13.0-32
  or  3.13.0-34 it is there.

  If I suspend the laptop closing the lid, or from the menu, pressing
  the power button (to show the exit menu) or running sudo pm-suspend,
  the laptop get suspended, the screen will off, and the power button
  led blinks as expected. But then it is not possible to awake again
  neither pressing a key or pressing the power button. If in that state
  I try to power off keeping pressed the power button, that still does
  not work: the blink led still blinks and nothing happens. The only way
  to recover the system is  removing the battery and turning on again.

  That I expect:
  After suspend the laptop, I am able to resume it again, just pressing a key, or pressing the power button.

  I've tried starting with "acpi_osi=linux" but didn't help. (anyway,
  that was not necessary with the previous kernel/OS version).

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-34-generic 3.13.0-34.60
  ProcVersionSignature: Ubuntu 3.13.0-34.60-generic 3.13.11.4
  Uname: Linux 3.13.0-34-generic i686
  ApportVersion: 2.14.1-0ubuntu3.3
  Architecture: i386
  AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
  CRDA: Error: [Errno 2] No existe el archivo o el directorio: 'iw'
  CurrentDesktop: LXDE
  Date: Tue Aug 19 22:26:06 2014
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=25620b94-5943-42f1-8b93-c4922fd4ceb1
  Lsusb:
   Bus 001 Device 002: ID 0c45:62c0 Microdia Sonix USB 2.0 Camera
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: Acer AO751h
  ProcFB: 0 psbdrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-34-generic root=UUID=0e9dd9a1-128b-47a7-bd68-575ef7fb2073 ro quiet splash acpi_osi=linux vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-34-generic N/A
   linux-backports-modules-3.13.0-34-generic  N/A
   linux-firmware                             1.127.5
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/27/2009
  dmi.bios.vendor: Acer
  dmi.bios.version: V0.3202
  dmi.board.name: JV11-ML
  dmi.board.vendor: Acer
  dmi.board.version: Not Applicable
  dmi.chassis.type: 1
  dmi.chassis.vendor: Acer
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnAcer:bvrV0.3202:bd04/27/2009:svnAcer:pnAO751h:pvrNotApplicable:rvnAcer:rnJV11-ML:rvrNotApplicable:cvnAcer:ct1:cvrN/A:
  dmi.product.name: AO751h
  dmi.product.version: Not Applicable
  dmi.sys.vendor: Acer

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