← Back to team overview

kernel-packages team mailing list archive

[Bug 1363447] Re: Resuming after suspend I get only black screen

 

Kabanov Dmitry, thank you for reporting this and helping make Ubuntu better. As per http://www.dell.com/support/home/us/en/04/product-support/product/precision-t7500/drivers an update to your BIOS is available (A16). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything?  If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Once the BIOS is updated, then please mark this report Status Confirmed.

Thank you for your understanding.

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1363447

Title:
  Resuming after suspend I get only black screen

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  I use Dell Precision T7500 machine.
  My computer is suspended automatically.

  When I push the power button to wake up the machine, I get only black screen.
  I can't switch to another tty, probably, although I cannot confirm because of the black screen.

  If I uncheck the checkbox "Require my password when waking from suspend", then my computer
  wakes up correctly.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-35-generic 3.13.0-35.62
  ProcVersionSignature: Ubuntu 3.13.0-35.62-generic 3.13.11.6
  Uname: Linux 3.13.0-35-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.14.1-0ubuntu3.3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  dima       2443 F.... pulseaudio
                        dima       3385 F.... pulseaudio
   /dev/snd/controlC0:  dima       2443 F.... pulseaudio
                        dima       3385 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Sat Aug 30 18:17:35 2014
  InstallationDate: Installed on 2014-08-28 (1 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  IwConfig:
   eth0      no wireless extensions.
   
   lo        no wireless extensions.
  MachineType: Dell Inc. Precision WorkStation T7500
  ProcFB:
   
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-35-generic root=UUID=ea44008f-03ed-4458-b4ff-08921d639431 ro quiet splash
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-35-generic N/A
   linux-backports-modules-3.13.0-35-generic  N/A
   linux-firmware                             1.127.5
  RfKill:
   
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/20/2011
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A10
  dmi.board.name: 06FW8P
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A01
  dmi.chassis.type: 7
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA10:bd04/20/2011:svnDellInc.:pnPrecisionWorkStationT7500:pvr:rvnDellInc.:rn06FW8P:rvrA01:cvnDellInc.:ct7:cvr:
  dmi.product.name: Precision WorkStation T7500
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1363447/+subscriptions


References