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[Bug 1358647] Re: [Dell XPS 12-9Q33] suspend/resume failure

 

emk2203, let the scope of this report only focus on "entering sleep mode
by itself", with the pm-suspend being a WORKAROUND to this.

Hence, was this reproducible in a release prior to Utopic?

** Tags removed: kernel-fixed-upstream-3.17-rc2
** Tags added: kernel-bug-exists-upstream-3.17-rc2

** Description changed:

- After resume, the usb3 boot device wasn't located by the kernel
- (recurring message of directory block 0 not found).
+ Entering sleep mode by itself, and then resuming, the usb3 boot device
+ wasn't located by the kernel (recurring message of directory block 0 not
+ found).
+ 
+ WORKAROUND: Execute at a terminal:
+ pm-suspend
  
  ProblemType: KernelOops
  DistroRelease: Ubuntu 14.10
  Package: linux-image-3.16.0-9-generic 3.16.0-9.14
  ProcVersionSignature: Ubuntu 3.16.0-9.14-generic 3.16.1
  Uname: Linux 3.16.0-9-generic x86_64
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.14.6-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC1:  erik       2123 F.... pulseaudio
-  /dev/snd/controlC0:  erik       2123 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC1:  erik       2123 F.... pulseaudio
+  /dev/snd/controlC0:  erik       2123 F.... pulseaudio
  Date: Tue Aug 19 09:29:38 2014
  DuplicateSignature: suspend/resume:Dell Inc. XPS 12-9Q33:A06
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  InstallationDate: Installed on 2014-02-22 (177 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140222)
  InterpreterPath: /usr/bin/python3.4
  MachineType: Dell Inc. XPS 12-9Q33
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
-  TERM=linux
-  PATH=(custom, no user)
+  TERM=linux
+  PATH=(custom, no user)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-9-generic root=UUID=6c8159b5-1d49-4e08-8023-42cfb13a5ebf ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
-  linux-restricted-modules-3.16.0-9-generic N/A
-  linux-backports-modules-3.16.0-9-generic  N/A
-  linux-firmware                            1.132
+  linux-restricted-modules-3.16.0-9-generic N/A
+  linux-backports-modules-3.16.0-9-generic  N/A
+  linux-firmware                            1.132
  SourcePackage: linux
  Title: [Dell Inc. XPS 12-9Q33] suspend/resume failure
  UpgradeStatus: Upgraded to utopic on 2014-07-02 (47 days ago)
  UserGroups:
-  
+ 
  dmi.bios.date: 04/15/2014
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A06
  dmi.board.name: XPS 12-9Q33
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A06
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: Not Specified
  dmi.modalias: dmi:bvnDellInc.:bvrA06:bd04/15/2014:svnDellInc.:pnXPS12-9Q33:pvrA06:rvnDellInc.:rnXPS12-9Q33:rvrA06:cvnDellInc.:ct8:cvrNotSpecified:
  dmi.product.name: XPS 12-9Q33
  dmi.product.version: A06
  dmi.sys.vendor: Dell Inc.

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https://bugs.launchpad.net/bugs/1358647

Title:
  [Dell XPS 12-9Q33] suspend/resume failure

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Entering sleep mode by itself, and then resuming, the usb3 boot device
  wasn't located by the kernel (recurring message of directory block 0
  not found).

  WORKAROUND: Execute at a terminal:
  pm-suspend

  ProblemType: KernelOops
  DistroRelease: Ubuntu 14.10
  Package: linux-image-3.16.0-9-generic 3.16.0-9.14
  ProcVersionSignature: Ubuntu 3.16.0-9.14-generic 3.16.1
  Uname: Linux 3.16.0-9-generic x86_64
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.14.6-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  erik       2123 F.... pulseaudio
   /dev/snd/controlC0:  erik       2123 F.... pulseaudio
  Date: Tue Aug 19 09:29:38 2014
  DuplicateSignature: suspend/resume:Dell Inc. XPS 12-9Q33:A06
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  InstallationDate: Installed on 2014-02-22 (177 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140222)
  InterpreterPath: /usr/bin/python3.4
  MachineType: Dell Inc. XPS 12-9Q33
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-9-generic root=UUID=6c8159b5-1d49-4e08-8023-42cfb13a5ebf ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-9-generic N/A
   linux-backports-modules-3.16.0-9-generic  N/A
   linux-firmware                            1.132
  SourcePackage: linux
  Title: [Dell Inc. XPS 12-9Q33] suspend/resume failure
  UpgradeStatus: Upgraded to utopic on 2014-07-02 (47 days ago)
  UserGroups:

  dmi.bios.date: 04/15/2014
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A06
  dmi.board.name: XPS 12-9Q33
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A06
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: Not Specified
  dmi.modalias: dmi:bvnDellInc.:bvrA06:bd04/15/2014:svnDellInc.:pnXPS12-9Q33:pvrA06:rvnDellInc.:rnXPS12-9Q33:rvrA06:cvnDellInc.:ct8:cvrNotSpecified:
  dmi.product.name: XPS 12-9Q33
  dmi.product.version: A06
  dmi.sys.vendor: Dell Inc.

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