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[bmankir <bmankir@xxxxxxxxx>]

apport information

** Tags added: apport-collected trusty

** Description changed:

- I'm a ubuntu release 14.04 user on Gigabyte U24F, my ELAN touchpad-
- pointing device is not detected as a device by the system,  I'm using
- external mouse to come over that issue. Hope this problem can be solved
- by the help of the suggested attachment files.
+ I'm a ubuntu release 14.04 user on Gigabyte U24F, my ELAN touchpad-pointing device is not detected as a device by the system,  I'm using external mouse to come over that issue. Hope this problem can be solved by the help of the suggested attachment files.
+ --- 
+ ApportVersion: 2.14.1-0ubuntu3.3
+ Architecture: amd64
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  batu      14841 F.... pulseaudio
+                       batu      17036 F.... pulseaudio
+  /dev/snd/controlC1:  batu      14841 F.... pulseaudio
+                       batu      17036 F.... pulseaudio
+ CurrentDesktop: Unity
+ DistroRelease: Ubuntu 14.04
+ HibernationDevice: RESUME=UUID=80243359-72c9-4388-9b42-648169cd8862
+ InstallationDate: Installed on 2014-06-17 (78 days ago)
+ InstallationMedia: Ubuntu 12.04.4 LTS "Precise Pangolin" - Release amd64 (20140204)
+ MachineType: GIGABYTE U24
+ NonfreeKernelModules: nvidia
+ Package: linux (not installed)
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-35-generic.efi.signed root=UUID=00c62373-bae0-436c-a6f9-78bbe9a5ee30 ro quiet splash intel_pstate=enable vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.13.0-35.62-generic 3.13.11.6
+ RelatedPackageVersions:
+  linux-restricted-modules-3.13.0-35-generic N/A
+  linux-backports-modules-3.13.0-35-generic  N/A
+  linux-firmware                             1.127.5
+ RfKill:
+  0: phy0: Wireless LAN
+  	Soft blocked: no
+  	Hard blocked: no
+ Tags:  trusty
+ Uname: Linux 3.13.0-35-generic x86_64
+ UpgradeStatus: Upgraded to trusty on 2014-06-28 (66 days ago)
+ UserGroups: adm cdrom dip lp lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 12/26/2013
+ dmi.bios.vendor: American Megatrends Inc.
+ dmi.bios.version: U24.305
+ dmi.board.asset.tag: To be filled by O.E.M.
+ dmi.board.name: U24
+ dmi.board.vendor: GIGABYTE
+ dmi.board.version: To be filled by O.E.M.
+ dmi.chassis.asset.tag: To Be Filled By O.E.M.
+ dmi.chassis.type: 3
+ dmi.chassis.vendor: To Be Filled By O.E.M.
+ dmi.chassis.version: To Be Filled By O.E.M.
+ dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrU24.305:bd12/26/2013:svnGIGABYTE:pnU24:pvrTobefilledbyO.E.M.:rvnGIGABYTE:rnU24:rvrTobefilledbyO.E.M.:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
+ dmi.product.name: U24
+ dmi.product.version: To be filled by O.E.M.
+ dmi.sys.vendor: GIGABYTE

** Attachment added: "AlsaInfo.txt"
   https://bugs.launchpad.net/bugs/1364759/+attachment/4193914/+files/AlsaInfo.txt

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https://bugs.launchpad.net/bugs/1364759

Title:
  ELAN touchpad-pointing device not detected

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  I'm a ubuntu release 14.04 user on Gigabyte U24F, my ELAN touchpad-pointing device is not detected as a device by the system,  I'm using external mouse to come over that issue. Hope this problem can be solved by the help of the suggested attachment files.
  --- 
  ApportVersion: 2.14.1-0ubuntu3.3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  batu      14841 F.... pulseaudio
                        batu      17036 F.... pulseaudio
   /dev/snd/controlC1:  batu      14841 F.... pulseaudio
                        batu      17036 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=80243359-72c9-4388-9b42-648169cd8862
  InstallationDate: Installed on 2014-06-17 (78 days ago)
  InstallationMedia: Ubuntu 12.04.4 LTS "Precise Pangolin" - Release amd64 (20140204)
  MachineType: GIGABYTE U24
  NonfreeKernelModules: nvidia
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-35-generic.efi.signed root=UUID=00c62373-bae0-436c-a6f9-78bbe9a5ee30 ro quiet splash intel_pstate=enable vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-35.62-generic 3.13.11.6
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-35-generic N/A
   linux-backports-modules-3.13.0-35-generic  N/A
   linux-firmware                             1.127.5
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  Tags:  trusty
  Uname: Linux 3.13.0-35-generic x86_64
  UpgradeStatus: Upgraded to trusty on 2014-06-28 (66 days ago)
  UserGroups: adm cdrom dip lp lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 12/26/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: U24.305
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: U24
  dmi.board.vendor: GIGABYTE
  dmi.board.version: To be filled by O.E.M.
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrU24.305:bd12/26/2013:svnGIGABYTE:pnU24:pvrTobefilledbyO.E.M.:rvnGIGABYTE:rnU24:rvrTobefilledbyO.E.M.:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: U24
  dmi.product.version: To be filled by O.E.M.
  dmi.sys.vendor: GIGABYTE

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