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[Bug 1364583] Re: [Dell Inc. Studio 1555] suspend/resume failure

 

Mattias Evensson, thank you for reporting this and helping make Ubuntu better. As per http://www.dell.com/support/home/us/en/04/product-support/product/studio-1555/drivers an update to your BIOS is available (A13). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything?  If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Once the BIOS is updated, then please mark this report Status Confirmed.

Thank you for your understanding.

** Tags added: bios-outdated-a13

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

** Summary changed:

- [Dell Inc. Studio 1555] suspend/resume failure
+ [Dell Studio 1555] suspend/resume failure

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https://bugs.launchpad.net/bugs/1364583

Title:
  [Dell Studio 1555] suspend/resume failure

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  I closed the lid to suspend the computer, which worked fine. When I
  opened the lid the computer hanged during the resume. I got a black
  screen with a pointer that I couldn't move. I resolved the problem by
  poweing off the computer and then power it on again.

  I've got the same behaviour several times since I upgrade to the
  Utopic repospitories. I can't remember having any supsend/resume
  problems in Ubuntu 14.04.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 14.10
  Package: linux-image-3.16.0-11-generic 3.16.0-11.16
  ProcVersionSignature: Ubuntu 3.16.0-11.16-generic 3.16.1
  Uname: Linux 3.16.0-11-generic x86_64
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.14.7-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  matte      2523 F.... pulseaudio
   /dev/snd/controlC0:  matte      2523 F.... pulseaudio
  Date: Sun Aug 31 21:53:00 2014
  DuplicateSignature: suspend/resume:Dell Inc. Studio 1555:A07
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=9c6427da-c9b6-4874-b81a-772962fe1e83
  InstallationDate: Installed on 2014-07-30 (34 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  InterpreterPath: /usr/bin/python3.4
  MachineType: Dell Inc. Studio 1555
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/@utopic-root/boot/vmlinuz-3.16.0-11-generic root=UUID=5b80c34a-7c49-426f-b918-4f34e49f9eba ro rootflags=subvol=@utopic-root quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-11-generic N/A
   linux-backports-modules-3.16.0-11-generic  N/A
   linux-firmware                             1.133
  SourcePackage: linux
  Title: [Dell Inc. Studio 1555] suspend/resume failure
  UpgradeStatus: Upgraded to utopic on 2014-08-07 (26 days ago)
  UserGroups:
   
  dmi.bios.date: 07/03/2009
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A07
  dmi.board.name: 0C234M
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A07
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: A07
  dmi.modalias: dmi:bvnDellInc.:bvrA07:bd07/03/2009:svnDellInc.:pnStudio1555:pvrA07:rvnDellInc.:rn0C234M:rvrA07:cvnDellInc.:ct8:cvrA07:
  dmi.product.name: Studio 1555
  dmi.product.version: A07
  dmi.sys.vendor: Dell Inc.

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