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Message #78695
[Bug 1364759] Re: ELAN touchpad-pointing device not detected
Dear Mr. Penalver,
After the BIOS update, touchpad enabled successfully. Thank you so much
for your efforts, sorry for wasting your time, I'll be more careful next
time.
** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
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https://bugs.launchpad.net/bugs/1364759
Title:
ELAN touchpad-pointing device not detected
Status in “linux” package in Ubuntu:
Confirmed
Bug description:
I'm a ubuntu release 14.04 user on Gigabyte U24F, my ELAN touchpad-pointing device is not detected as a device by the system, I'm using external mouse to come over that issue. Hope this problem can be solved by the help of the suggested attachment files.
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ApportVersion: 2.14.1-0ubuntu3.3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: batu 14841 F.... pulseaudio
batu 17036 F.... pulseaudio
/dev/snd/controlC1: batu 14841 F.... pulseaudio
batu 17036 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=80243359-72c9-4388-9b42-648169cd8862
InstallationDate: Installed on 2014-06-17 (78 days ago)
InstallationMedia: Ubuntu 12.04.4 LTS "Precise Pangolin" - Release amd64 (20140204)
MachineType: GIGABYTE U24
NonfreeKernelModules: nvidia
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-35-generic.efi.signed root=UUID=00c62373-bae0-436c-a6f9-78bbe9a5ee30 ro quiet splash intel_pstate=enable vt.handoff=7
ProcVersionSignature: Ubuntu 3.13.0-35.62-generic 3.13.11.6
RelatedPackageVersions:
linux-restricted-modules-3.13.0-35-generic N/A
linux-backports-modules-3.13.0-35-generic N/A
linux-firmware 1.127.5
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
Tags: trusty
Uname: Linux 3.13.0-35-generic x86_64
UpgradeStatus: Upgraded to trusty on 2014-06-28 (66 days ago)
UserGroups: adm cdrom dip lp lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 12/26/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: U24.305
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: U24
dmi.board.vendor: GIGABYTE
dmi.board.version: To be filled by O.E.M.
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrU24.305:bd12/26/2013:svnGIGABYTE:pnU24:pvrTobefilledbyO.E.M.:rvnGIGABYTE:rnU24:rvrTobefilledbyO.E.M.:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: U24
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: GIGABYTE
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References