← Back to team overview

kernel-packages team mailing list archive

[Bug 1365164] Re: [Dell Inc. Latitude E4300] suspend/resume failure


Rogrmil, thank you for reporting this and helping make Ubuntu better. As per http://www.dell.com/support/home/us/en/19/product-support/product/latitude-e4300/drivers an update to your BIOS is available (A26). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything?  If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

For more on BIOS updates and linux, please see

Once the BIOS is updated, then please mark this report Status Confirmed.

Thank you for your understanding.

** Tags added: latest-bios-a26

** Tags removed: latest-bios-a26
** Tags added: bios-outdated-a26

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.

  [Dell Inc. Latitude E4300] suspend/resume failure

Status in “linux” package in Ubuntu:

Bug description:
  This appears to happen every time the computer starts.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 14.10
  Package: linux-image-3.16.0-12-generic 3.16.0-12.18
  ProcVersionSignature: Ubuntu 3.16.0-12.18-generic 3.16.1
  Uname: Linux 3.16.0-12-generic x86_64
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.14.7-0ubuntu1
  Architecture: amd64
   /dev/snd/controlC0:  robin      3564 F.... panel-9-mixer
                        robin      3997 F.... pulseaudio
  Date: Wed Sep  3 10:08:50 2014
  DuplicateSignature: suspend/resume:Dell Inc. Latitude E4300:A18
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=e69c3372-498f-4e4c-8b9b-24051c976d1a
  InstallationDate: Installed on 2014-06-03 (92 days ago)
  InstallationMedia: Xubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
  InterpreterPath: /usr/bin/python3.4
  MachineType: Dell Inc. Latitude E4300
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
   PATH=(custom, no user)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-12-generic root=UUID=181cc681-c19d-49dd-b37c-f2b921a03767 ro
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
   linux-restricted-modules-3.16.0-12-generic N/A
   linux-backports-modules-3.16.0-12-generic  N/A
   linux-firmware                             1.133
  SourcePackage: linux
  SystemImageInfo: Error: [Errno 2] No such file or directory: 'system-image-cli'
  Title: [Dell Inc. Latitude E4300] suspend/resume failure
  UpgradeStatus: Upgraded to utopic on 2014-09-02 (1 days ago)
  dmi.bios.date: 08/02/2010
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A18
  dmi.board.name: 0D201R
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA18:bd08/02/2010:svnDellInc.:pnLatitudeE4300:pvr:rvnDellInc.:rn0D201R:rvr:cvnDellInc.:ct8:cvr:
  dmi.product.name: Latitude E4300
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to: