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Message #78939
[Bug 1365900] Re: Total freeze, kernel "General protection fault"
Jason Robinson, thank you for reporting this and helping make Ubuntu better. As per http://support.ts.fujitsu.com/download/Showfiles.asp an update to your BIOS is available (1.23). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.
For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.
Once the BIOS is updated, then please mark this report Status Confirmed.
Thank you for your understanding.
** Changed in: linux (Ubuntu)
Importance: Undecided => Low
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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https://bugs.launchpad.net/bugs/1365900
Title:
Total freeze, kernel "General protection fault"
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
Ubuntu 14.04 64bit goes into total freeze approx once a week. Usually
always involves working on several running VirtualBox guest servers
(Ubuntu too), but lots of other things ongoing too. Only solution is
to reset power - CTRL-ALT-F1-6 no effect.
Linux 3.13.0-35-generic #62-Ubuntu SMP Fri Aug 15 01:58:42 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux
virtualbox 4.3.10-dfsg-1
Extra debug info attached. Attaching log from /var/syslog too.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-35-generic 3.13.0-35.62
ProcVersionSignature: Ubuntu 3.13.0-35.62-generic 3.13.11.6
Uname: Linux 3.13.0-35-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: jason 2534 F.... pulseaudio
/dev/snd/controlC0: jason 2534 F.... pulseaudio
CurrentDesktop: Unity
Date: Fri Sep 5 11:20:43 2014
HibernationDevice: RESUME=UUID=33f8d07c-e813-4715-9083-a39de1d8a157
InstallationDate: Installed on 2014-01-28 (219 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
MachineType: FUJITSU LIFEBOOK U574
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-35-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash i8042.notimeout vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-35-generic N/A
linux-backports-modules-3.13.0-35-generic N/A
linux-firmware 1.127.5
SourcePackage: linux
UpgradeStatus: Upgraded to trusty on 2014-08-11 (25 days ago)
dmi.bios.date: 10/07/2013
dmi.bios.vendor: FUJITSU // Phoenix Technologies Ltd.
dmi.bios.version: Version 1.21
dmi.board.name: FJNBB34
dmi.board.vendor: FUJITSU
dmi.chassis.type: 10
dmi.chassis.vendor: FUJITSU
dmi.modalias: dmi:bvnFUJITSU//PhoenixTechnologiesLtd.:bvrVersion1.21:bd10/07/2013:svnFUJITSU:pnLIFEBOOKU574:pvr:rvnFUJITSU:rnFJNBB34:rvr:cvnFUJITSU:ct10:cvr:
dmi.product.name: LIFEBOOK U574
dmi.sys.vendor: FUJITSU
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