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[Bug 1358153] Re: Keyboard and touchpad randomly crash after boot

 

The first Ubuntu release affected by this bug is 12.04 (I have tested
with an i386 Live CD).

Unfortunately I couldn't log any backtrace. If I boot in recovery mode,
a recovery menu shows up. If I wait too long, the keyboard crashes so I
cannot do anything. If I choose something quickly from the recovery
menu, then the keyboard won't crash, so there is no sense in logging a
backtrace.

With a crashed keyboard I cannot even change to another tty.

And I found out that the laptop functions (e. g. Fn + F1, F2, etc. for
wifi, brightness, volume, etc.) still work with a crashed keyboard.

** Changed in: linux (Ubuntu)
       Status: Incomplete => Confirmed

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https://bugs.launchpad.net/bugs/1358153

Title:
  Keyboard and touchpad randomly crash after boot

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  After the OS boots, the keyboard and the touchpad crash and I cannot
  even type my password to log in.

  This bug is a quite old one, and present in multiple distributions, so
  I think it might be a kernel bug, but I am not sure.

  The OS itself doesn't freeze, I can use a mouse instead of the
  touchpad, and if I had an external USB keyboard, it would work also.

  One more thing: when this problem occurs, I cannot simply reboot or
  turn off the machine by selecting the appropriate option from the
  system menu, because this way the system hangs with a black screen. I
  can turn off only by pressing the power-off button.

  I am using Ubuntu 14.04 with this kernel: Ubuntu 3.13.0-32.57-generic 3.13.11.4
  --- 
  ApportVersion: 2.14.1-0ubuntu3.3
  Architecture: amd64
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  InstallationDate: Installed on 2014-08-29 (5 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  Package: linux (not installed)
  Tags:  trusty
  Uname: Linux 3.17.0-031700rc3-generic x86_64
  UnreportableReason: The running kernel is not an Ubuntu kernel
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers
  _MarkForUpload: True
  --- 
  ApportVersion: 2.14.1-0ubuntu3.3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  dani       2181 F.... pulseaudio
   /dev/snd/controlC0:  dani       2181 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=a9f6f696-577f-4995-8f13-ffd629ddff13
  InstallationDate: Installed on 2014-08-29 (6 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: ASUSTeK Computer Inc. 1225B
  NonfreeKernelModules: wl
  Package: linux (not installed)
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-35-generic root=UUID=a4260107-7842-4e50-b922-9f8387c0e9f1 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-35.62-generic 3.13.11.6
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-35-generic N/A
   linux-backports-modules-3.13.0-35-generic  N/A
   linux-firmware                             1.127.5
  StagingDrivers: keucr
  Tags:  trusty staging
  Uname: Linux 3.13.0-35-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers
  _MarkForUpload: True
  dmi.bios.date: 06/05/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 209
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: 1225B
  dmi.board.vendor: ASUSTeK Computer Inc.
  dmi.board.version: 209
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK Computer Inc.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr209:bd06/05/2012:svnASUSTeKComputerInc.:pn1225B:pvr1.0:rvnASUSTeKComputerInc.:rn1225B:rvr209:cvnASUSTeKComputerInc.:ct10:cvr1.0:
  dmi.product.name: 1225B
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK Computer Inc.

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