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[Bug 1358153] Re: Keyboard and touchpad randomly crash after boot

 

Dani, the issue you are reporting is an upstream one. Could you please
report this problem through the appropriate channel by following the
instructions _verbatim_ at https://wiki.ubuntu.com/Bugs/Upstream/kernel
?

Please provide a direct URL to your e-mail to the mailing list once you
have made it so that it may be tracked.

Thank you for your understanding.

** Tags added: precise

** Tags removed: kernel-bug-exists-upstream
** Tags added: kernel-bug-exists-upstream-v3.17-rc1

** Changed in: linux (Ubuntu)
   Importance: Medium => High

** Changed in: linux (Ubuntu)
       Status: Confirmed => Triaged

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https://bugs.launchpad.net/bugs/1358153

Title:
  Keyboard and touchpad randomly crash after boot

Status in “linux” package in Ubuntu:
  Triaged

Bug description:
  After the OS boots, the keyboard and the touchpad crash and I cannot
  even type my password to log in.

  This bug is a quite old one, and present in multiple distributions, so
  I think it might be a kernel bug, but I am not sure.

  The OS itself doesn't freeze, I can use a mouse instead of the
  touchpad, and if I had an external USB keyboard, it would work also.

  One more thing: when this problem occurs, I cannot simply reboot or
  turn off the machine by selecting the appropriate option from the
  system menu, because this way the system hangs with a black screen. I
  can turn off only by pressing the power-off button.

  I am using Ubuntu 14.04 with this kernel: Ubuntu 3.13.0-32.57-generic 3.13.11.4
  --- 
  ApportVersion: 2.14.1-0ubuntu3.3
  Architecture: amd64
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  InstallationDate: Installed on 2014-08-29 (5 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  Package: linux (not installed)
  Tags:  trusty
  Uname: Linux 3.17.0-031700rc3-generic x86_64
  UnreportableReason: The running kernel is not an Ubuntu kernel
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers
  _MarkForUpload: True
  --- 
  ApportVersion: 2.14.1-0ubuntu3.3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  dani       2181 F.... pulseaudio
   /dev/snd/controlC0:  dani       2181 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=a9f6f696-577f-4995-8f13-ffd629ddff13
  InstallationDate: Installed on 2014-08-29 (6 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: ASUSTeK Computer Inc. 1225B
  NonfreeKernelModules: wl
  Package: linux (not installed)
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-35-generic root=UUID=a4260107-7842-4e50-b922-9f8387c0e9f1 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-35.62-generic 3.13.11.6
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-35-generic N/A
   linux-backports-modules-3.13.0-35-generic  N/A
   linux-firmware                             1.127.5
  StagingDrivers: keucr
  Tags:  trusty staging
  Uname: Linux 3.13.0-35-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers
  _MarkForUpload: True
  dmi.bios.date: 06/05/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 209
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: 1225B
  dmi.board.vendor: ASUSTeK Computer Inc.
  dmi.board.version: 209
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK Computer Inc.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr209:bd06/05/2012:svnASUSTeKComputerInc.:pn1225B:pvr1.0:rvnASUSTeKComputerInc.:rn1225B:rvr209:cvnASUSTeKComputerInc.:ct10:cvr1.0:
  dmi.product.name: 1225B
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK Computer Inc.

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