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Message #79089
[Bug 1366382] Re: Touchpad recognized as generic mouse, scroll not working
J.D., thank you for reporting this and helping make Ubuntu better. Could
you please provide the full computer model as noted on the sticker?
** Changed in: linux (Ubuntu)
Importance: Undecided => Low
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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https://bugs.launchpad.net/bugs/1366382
Title:
Touchpad recognized as generic mouse, scroll not working
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
Description: Ubuntu 14.04.1 LTS
Release: 14.04
Package: It is unclear to me which package is responsible.
Expected Behavior: For the touchpad and/or ELAN touchscreen to have
scroll capability.
Actual Touchpad Behavior: When two or three fingers are put on the
touchpad and a scrolling motion is made (in the center, or at either
side), it causes the mouse to move as if it were being moved normally
sometimes, other times the mouse stays still and doesn't move, but no
scrolling is accomplished and the cursor doesn't change to a scrolling
cursor.
Actual Touchscreen Behavior: The touch screen shows the same behavior,
except there is no case when the mouse stays still, it will always
move as if being moved normally. In addition, the touchscreen's
precision is markedly rough compared to my experience using this same
touchscreen on Windows 8.1 (which has since been wiped from this
machine, with pleasure).
Touchpad Capabilities: Normal mouse movement, right-click using
touchpad button, left-click using touchpad button, tap-to-click using
touchpad, dragging the mouse while something is selected (either with
the buttons or tap-to-click).
Touchscreen Capabilities: Normal mouse movement, single-tap to select,
dragging things after selecting them.
"xinput list" gives me:
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ ELAN Touchscreen id=9 [slave pointer (2)]
⎜ ↳ PS/2 Generic Mouse id=12 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
↳ Power Button id=6 [slave keyboard (3)]
↳ Video Bus id=7 [slave keyboard (3)]
↳ Power Button id=8 [slave keyboard (3)]
↳ HP Truevision HD id=10 [slave keyboard (3)]
↳ AT Translated Set 2 keyboard id=11 [slave keyboard (3)]
↳ HP WMI hotkeys id=13 [slave keyboard (3)]
↳ HP Wireless hotkeys id=14 [slave keyboard (3)]
I searched the forums and tried all permutations of making sure
synaptics is installed, tweaking settings for the mouse, and disabling
'psmouse', but nothing works.
If any outputs or tests need to be done on my end to give you more
information, please just let me know. I'm happy to help so this bug
can be fixed!
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-35-generic 3.13.0-35.62
ProcVersionSignature: Ubuntu 3.13.0-35.62-generic 3.13.11.6
Uname: Linux 3.13.0-35-generic i686
ApportVersion: 2.14.1-0ubuntu3.3
Architecture: i386
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: one 1962 F.... pulseaudio
/dev/snd/controlC1: one 1962 F.... pulseaudio
CurrentDesktop: XFCE
Date: Sat Sep 6 14:02:01 2014
HibernationDevice: RESUME=UUID=f95ef58b-eb3c-40a9-a650-b82557d76997
InstallationDate: Installed on 2014-09-06 (0 days ago)
InstallationMedia: Xubuntu 14.04.1 LTS "Trusty Tahr" - Release i386 (20140723)
MachineType: Hewlett-Packard HP Pavilion 14 Notebook PC
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-35-generic root=UUID=2a992305-71e3-4ca2-beff-ff1b0e60bdc5 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-35-generic N/A
linux-backports-modules-3.13.0-35-generic N/A
linux-firmware 1.127.5
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/11/2014
dmi.bios.vendor: Insyde
dmi.bios.version: F.06
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 227D
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 77.13
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.06:bd06/11/2014:svnHewlett-Packard:pnHPPavilion14NotebookPC:pvr0975100000405F10000620180:rvnHewlett-Packard:rn227D:rvr77.13:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Pavilion 14 Notebook PC
dmi.product.version: 0975100000405F10000620180
dmi.sys.vendor: Hewlett-Packard
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