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Message #79130
[Bug 1365791] Re: [HP Pavilion g4-1365la Notebook PC] hibernate/resume failure
Dustin M. Jackson, as per http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=5212131#N7873 an update to your BIOS is available (F.66). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.
For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.
Once the BIOS is updated, then please mark this report Status Confirmed.
Thank you for your understanding.
** Summary changed:
- [HP Pavilion g4 Notebook PC] hibernate/resume failure
+ [HP Pavilion g4-1365la Notebook PC] hibernate/resume failure
** Tags added: bios-outdated-f.66
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https://bugs.launchpad.net/bugs/1365791
Title:
[HP Pavilion g4-1365la Notebook PC] hibernate/resume failure
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
crash reported on resume after hibernate.
ProblemType: KernelOops
DistroRelease: Ubuntu 14.10
Package: linux-image-3.16.0-12-generic 3.16.0-12.18
ProcVersionSignature: Ubuntu 3.16.0-12.18-generic 3.16.1
Uname: Linux 3.16.0-12-generic x86_64
Annotation: This occured during a previous hibernate and prevented it from resuming properly.
ApportVersion: 2.14.7-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: dustin 2605 F.... pulseaudio
Date: Fri Sep 5 01:48:00 2014
DuplicateSignature: hibernate/resume:Hewlett-Packard HP Pavilion g4 Notebook PC:F.63
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: hibernate/resume
HibernationDevice: RESUME=UUID=24cad7e5-e86d-45d6-874d-bf10a46575c1
InstallationDate: Installed on 2014-08-16 (19 days ago)
InstallationMedia: Xubuntu 14.10 "Utopic Unicorn" - Alpha amd64 (20140815)
InterpreterPath: /usr/bin/python3.4
Lsusb:
Bus 002 Device 003: ID 04f2:b249 Chicony Electronics Co., Ltd
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Hewlett-Packard HP Pavilion g4 Notebook PC
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
TERM=linux
PATH=(custom, no user)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-12-generic root=UUID=6d3f16c6-33de-456a-a13d-4348b5608dd2 ro quiet splash
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-3.16.0-12-generic N/A
linux-backports-modules-3.16.0-12-generic N/A
linux-firmware 1.133
SourcePackage: linux
Title: [Hewlett-Packard HP Pavilion g4 Notebook PC] hibernate/resume failure
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
dmi.bios.date: 03/22/2012
dmi.bios.vendor: Insyde
dmi.bios.version: F.63
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 166D
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 09.4B
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.63:bd03/22/2012:svnHewlett-Packard:pnHPPaviliong4NotebookPC:pvr0691130000204610000610100:rvnHewlett-Packard:rn166D:rvr09.4B:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Pavilion g4 Notebook PC
dmi.product.version: 0691130000204610000610100
dmi.sys.vendor: Hewlett-Packard
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References