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Message #80217
[Bug 1369684] Re: Elantech touchpad locks cursor when touching with 2 or more fingers
** Tags added: kernel-bug-exists-upstream-3.17-rc5
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https://bugs.launchpad.net/bugs/1369684
Title:
Elantech touchpad locks cursor when touching with 2 or more fingers
Status in “linux” package in Ubuntu:
Confirmed
Bug description:
Running Ubuntu 14.04.1, Unity desktop, kernel 3.13.0-35 generic on
Intel Classmate, MG Pupil 109
The touchpad is identified in dmesg as
[ 1.539535] mousedev: PS/2 mouse device common for all mice
[ 2.528608] psmouse serio4: elantech: assuming hardware version 3 (with firmware version 0x354f01)
[ 2.541184] psmouse serio4: elantech: Synaptics capabilities query result 0x39, 0x16, 0x09.
The cursor locks when you touch the touchpad with 2 or more fingers.
The only way I found to get it loose is reboot or suspend and resume.
modprobe -r psmouse
modprobe psmouse doesn' t work, also not with proto=auto
In systemsettings I disabled 2 finger scrolling without result
In dmesg I see messages like "psmouse serio4: Touchpad at
isa0060/serio4/input0 lost synchronization, throwing 5 bytes away
during normal operation". The number of bytes can be 4 too. When the
cursor locks up, I don't see such a message. Nothing is reported in
dmesg.
Doing some research, I've learned that the touchpad should support
multi touch. Off course that doesn't work, since touching the pad with
more fingers makes it lock.
Any help much appreciated.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-35-generic 3.13.0-35.62
ProcVersionSignature: Ubuntu 3.13.0-35.62-generic 3.13.11.6
Uname: Linux 3.13.0-35-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: test 1474 F.... pulseaudio
Date: Mon Sep 15 20:00:38 2014
HibernationDevice: RESUME=UUID=6f2e0704-c6a4-4f89-b357-c8e46ff9d0ec
InstallationDate: Installed on 2014-09-15 (0 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: Intel Corporation Intel powered classmate PC
ProcEnviron:
LANGUAGE=nl_BE:nl
TERM=xterm
PATH=(custom, no user)
LANG=nl_BE.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-35-generic.efi.signed root=UUID=40917190-7ade-42d5-a5d2-91f8c497278e ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-3.13.0-35-generic N/A
linux-backports-modules-3.13.0-35-generic N/A
linux-firmware 1.127.5
SourcePackage: linux
StagingDrivers: rts5139
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/21/2014
dmi.bios.vendor: Phoenix Technologies Ltd.
dmi.bios.version: MPBYT10A.90A.0029.2014.0421.1908
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: Intel powered classmate PC
dmi.board.vendor: Intel Corporation
dmi.board.version: Clamshell
dmi.chassis.asset.tag: Asset Tag
dmi.chassis.type: 11
dmi.chassis.vendor: Intel Corporation
dmi.chassis.version: 0.1
dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvrMPBYT10A.90A.0029.2014.0421.1908:bd04/21/2014:svnIntelCorporation:pnIntelpoweredclassmatePC:pvrClamshell:rvnIntelCorporation:rnIntelpoweredclassmatePC:rvrClamshell:cvnIntelCorporation:ct11:cvr0.1:
dmi.product.name: Intel powered classmate PC
dmi.product.version: Clamshell
dmi.sys.vendor: Intel Corporation
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